Update - We continue to investigate the Linden$ delivery failures, and hope to have a resolution soon. Thank you very much for your continued patience regarding this issue. For more information about the issue you can read our community post here: https://community.secondlife.com/blogs/entry/2195-another-case-of-the-mondays/
Jun 28, 12:44 PDT
Update - We are continuing to investigate Linden$ delivery failures. We apologize for any inconvenience this issue may cause, and are working toward a resolution. Thank you for your continued patience.
Jun 28, 05:45 PDT
Update - We are still actively investigating Linden$ delivery failures. We apologize for any inconvenience this issue may cause, and are working toward a resolution. Thank you for your continued patience.
Jun 27, 11:30 PDT
Update - Our investigation into the failed LindeX orders continue. We appreciate your continued patience. Please check back here for further updates.
Jun 27, 09:10 PDT
Investigating - We are currently investigating an issue where some residents did not receive L$ from Lindex Buy Orders. This includes L$ Buy Orders made during yesterday's unscheduled billing maintenance as well as L$ Buy Orders initiated through Marketplace Purchases. Please keep an eye on this blog for updates.
Jun 27, 07:32 PDT
Update - We continue to investigate the failed Marketplace deliveries, and hope to have a resolution soon. Thank you very much for your continued patience regarding this issue. For more information about the issue you can read our community post here: https://community.secondlife.com/blogs/entry/2195-another-case-of-the-mondays/
Jun 28, 12:43 PDT
Update - We are continuing to investigate failed Marketplace Deliveries, and hope to have a resolution soon. Thank you so much for your continued patience regarding this issue.
Jun 28, 06:15 PDT
Update - We are still looking into failed Marketplace Deliveries, and hope to have a resolution soon. Thank you so much for your continued patience regarding this issue.
Jun 27, 11:26 PDT
Update - We continue to investigate failed Marketplace Deliveries. We appreciate your continued patience. Please check back here for further updates.
Jun 27, 09:14 PDT
Investigating - We are investigating an issue where some residents did not receive deliveries from Marketplace orders during yesterday's unscheduled billing maintenance. Please keep an eye on this blog for updates.
Jun 27, 08:52 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life RC LeTigre Regions ? Operational
Second Life RC BlueSteel Regions ? Operational
Second Life RC Magnum Regions ? Operational
Second Life RC Snack Regions ? Operational
Second Life RC Cake Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2017
Completed - Today's scheduled maintenance is complete.
Jun 28, 10:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, Cake and LeTigre server channels beginning at approximately 7:00 AM PDT, Wednesday June 28, 2017. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jun 27, 14:33 PDT
Jun 27, 2017
Resolved - Thank you for your patience - stipend deliveries have been resolved! If you find that you have an issue that remains unresolved, please contact us directly at https://support.secondlife.com/
Jun 27, 10:52 PDT
Update - Stipend deliveries are now underway. We thank you for your continued patience. Please check back here for further updates.
Jun 27, 09:26 PDT
Update - We are still investigating the failure to deliver stipends. We appreciate your continued patience. Please check back here for further updates.
Jun 27, 09:13 PDT
Investigating - We have been made aware that some residents have not received their Weekly Premium Stipend. We are investigating the cause of this issue. Please keep an eye on this blog post for updates as they become available.
Jun 27, 07:07 PDT
Jun 26, 2017
Resolved - This incident has been resolved.
Jun 26, 15:51 PDT
Update - Our unscheduled billing maintenance is still in progress. Again, we appreciate your continued patience. Please check back for further updates.
Jun 26, 14:45 PDT
Update - We are still working to resolve the unscheduled maintenance on our billing systems. We appreciate your continued patience, and apologize for any ongoing inconvenience.
Jun 26, 13:24 PDT
Identified - We are currently performing unscheduled maintenance on our billing systems. While this maintenance is in progress, our billing services, including Process Credit Requests, LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Jun 26, 12:08 PDT
Resolved - Our scheduled billing maintenance has been completed.
Jun 26, 12:06 PDT
Update - Today's scheduled billing maintenance is still in progress. Please continue to watch this blog post for updates.
Jun 26, 11:45 PDT
Identified - We will be performing maintenance on our billing system today, Monday June 26th, beginning at approximately 10:00 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates
Jun 26, 09:12 PDT
Resolved - This issue has been resolved and phone support is once again operational. Thank you for your patience while we resolved this issue.
Jun 26, 10:17 PDT
Investigating - Our telephone service provider is experiencing temporary technical issues. During this outage, Concierge Phone Support will remain unavailable. We apologize for this inconvenience. Please monitor this blog for additional updates.
Jun 26, 09:49 PDT
Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017
Completed - Phone and chat support are now open.
Jun 23, 13:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 12:00 PDT
Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:00 noon to 1:00 PM PDT, June 23rd, 2017. Case submissions are still available.
Jun 23, 11:19 PDT
Jun 22, 2017
Completed - Our scheduled billing maintenance has completed.
Jun 22, 09:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 09:30 PDT
Scheduled - We will be performing maintenance on our billing system today, Thursday June 22nd, beginning at approximately 9:30 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates
Jun 22, 06:51 PDT
Jun 21, 2017
Resolved - This incident has been resolved.
Jun 21, 14:43 PDT
Investigating - We are performing unscheduled maintenance to our RC Magnum and Cake server channels. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jun 21, 13:18 PDT
Completed - Today's scheduled maintenance is complete.
Jun 21, 12:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 07:06 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, Cake and LeTigre server channels beginning at approximately 7:00 AM PDT, Wednesday June 21, 2017. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jun 20, 05:43 PDT
Jun 20, 2017
Completed - The scheduled billing maintenance is complete.
Jun 20, 10:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 09:30 PDT
Scheduled - We will be performing maintenance on our billing system today, Tuesday June 20th, beginning at approximately 9:30 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Jun 20, 05:33 PDT
Completed - Today's scheduled maintenance is complete.
Jun 20, 09:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 05:21 PDT
Scheduled - Scheduled maintenance on the Second Life Main Server Channel is currently in progress. We will provide updates as necessary.
Jun 20, 05:20 PDT
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017
Resolved - This issue has now been resolved. Please visit https://community.secondlife.com/blogs/entry/2190-the-day-the-classifieds-went-missing/ for more information on this issue.
Jun 16, 17:13 PDT
Update - We continue to investigate issues with classified ads.
Jun 16, 10:05 PDT
Update - We are currently investigating issues with classified ads.
Jun 15, 17:02 PDT
Investigating - We are currently investigating this issue.
Jun 15, 16:58 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 12:01 PDT
Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:00 noon to 1:00 PM PDT, June 16th, 2017. Case submissions are still available.
Jun 16, 11:51 PDT
Jun 15, 2017
Resolved - This incident has been resolved.
Jun 15, 16:57 PDT
Update - Parcel traffic calculations should be restored, and we continue to work on restoring classifieds and search information.
Jun 15, 15:37 PDT
Update - We continue to investigate issues with parcel dwell, classifieds and search. Please follow this blog for updates.
Jun 15, 14:05 PDT
Investigating - We are still investigating the issue regarding parcel traffic calculations reported earlier today. Please follow this blog for updates.
Jun 15, 12:25 PDT
Jun 14, 2017
Completed - The scheduled maintenance has been completed.
Jun 14, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 18:15 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, and Cake server channels beginning at approximately 6:00 PM PDT, Wednesday June 14, 2017. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jun 14, 17:51 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 18:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 18:00 PDT
Scheduled - We will be performing scheduled maintenance today at 6:00 PM PDT. While the maintenance is in progress, some residents may experience login issues. Some residents in-world may be logged off or experience degraded performance with voice, local and group chat. Teleports may also fail. Please refrain from rezzing no-copy objects. Please check back here for updates.
Jun 14, 12:26 PDT
Completed - Today's scheduled maintenance has been completed.
Jun 14, 12:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, Cake and LeTigre server channels beginning at approximately 7:00 AM PDT, Wednesday June 14, 2017. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jun 13, 12:43 PDT