Unscheduled Voice Server Maintenance
Investigating - We are currently aware of an issue affecting in world voice. We appreciate your patience while we investigate this issue.
Apr 21, 12:12 PDT
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2018
Unscheduled Billing Maintenance
Resolved - The unscheduled maintenance is complete.

Thank you for your patience during this time.
Apr 20, 22:37 PDT
Investigating - We are currently performing unscheduled maintenance. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Payments, purchases, Process Credits, L$ transactions and adding Payment Methods may be impacted.

Please check this blog for updates.
Apr 20, 22:30 PDT
Concierge phone, Billing phone, and Premium chat support unavailable
Completed - The scheduled maintenance has been completed.
Apr 20, 13:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 12:00 PDT
Scheduled - Concierge phone, billing phone, and Premium chat support will be unavailable from 12:00 PM to 1:00 PM PDT, today, April 20th, 2018. Ticket submissions will still be available.
Apr 20, 06:53 PDT
Apr 19, 2018
Unscheduled Billing Maintenance
Resolved - The unscheduled billing maintenance has been resolved.
Apr 19, 10:46 PDT
Investigating - We are currently performing unscheduled maintenance. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Payments, purchases, Process Credits, L$ transactions and adding Payment Methods may be impacted.
Apr 19, 09:04 PDT
Apr 18, 2018
Unscheduled Billing Maintenance
Resolved - The unscheduled maintenance is complete.

Thank you for your patience.
Apr 18, 18:27 PDT
Investigating - We are currently performing unscheduled maintenance. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. International Payments and adding Payment Methods may be affected.

Please check this blog for updates.
Apr 18, 15:19 PDT
Rolling Restarts RC Channel Roll
Completed - The rolling restart is complete.
Apr 18, 15:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, April 18th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Apr 17, 14:24 PDT
Apr 17, 2018
Rolling Restarts Main Channel Roll
Completed - The scheduled maintenance has been completed.
Apr 17, 06:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel Tuesday, April 17th at 3AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Apr 16, 09:51 PDT
Apr 16, 2018
Unscheduled Maintenance
Resolved - The unscheduled maintenance is complete.
Apr 16, 15:30 PDT
Update - We are currently performing unscheduled billing maintenance as well. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. International Payments and adding Payment Methods may be affected.
Apr 16, 12:44 PDT
Investigating - We are currently performing unscheduled maintenance. During this maintenance, some users may experience issues logging in, teleporting, or using other features. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Apr 16, 12:16 PDT
Unscheduled Ticket System Maintenance
Resolved - Our support ticket system maintenance is complete, and residents should receive email notifications for support ticket updates normally.
Apr 16, 06:44 PDT
Investigating - We are currently performing maintenance on Second Life's support ticket system. This means that currently, when cases are updated, they will not email a notification to the resident who opened the ticket. We hope to have any issues resolved as quickly as possible. Additional information and updates will be provided here as they become available.
Apr 5, 13:56 PDT
Unscheduled Voice Maintenance
Resolved - Voice services have been restored.
Apr 16, 06:40 PDT
Investigating - We are currently investigating an issue regarding voice chat. Please watch this post for further developments.
Apr 15, 10:52 PDT
Apr 14, 2018

No incidents reported.

Apr 13, 2018
Billing phone support unavailable
Resolved - This incident has been resolved.
Apr 13, 20:29 PDT
Monitoring - Billing phone support will be unavailable from 12:00 PM PDT to 1:00 PM PDT, Friday, April 13th, 2018. Ticket submissions, and concierge phone and chat support will still be available.
Apr 13, 12:35 PDT
Concierge phone and Premium chat support unavailable
Completed - The scheduled maintenance has been completed.
Apr 13, 11:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 09:30 PDT
Scheduled - Concierge phone and Premium chat support will be unavailable from 9:30 AM to 11:00 AM PDT, Friday, April 13th, 2018. Ticket submissions will still be available.
Apr 6, 10:05 PDT
Apr 12, 2018
Concierge phone and Premium chat support unavailable
Completed - This maintenance has been completed. Thank you for your patience!
Apr 12, 14:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 14:00 PDT
Scheduled - Concierge phone and Premium chat support will be unavailable from 12:15 PM to 2:15 PM PDT, Thursday, April 12th, 2018. Ticket submissions will still be available.
Apr 12, 13:56 PDT
Concierge phone and Premium chat support unavailable
Completed - The scheduled maintenance has been completed.
Apr 12, 12:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 12:15 PDT
Scheduled - Concierge phone and Premium chat support will be unavailable from 12:15 PM to 1:30 PM PDT, Thursday, April 12th, 2018. Ticket submissions will still be available.
Apr 6, 10:09 PDT
Rolling Restarts RC Snack
Completed - The scheduled maintenance has been completed.
Apr 12, 08:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:15 PDT
Scheduled - We will be performing rolling restarts for regions on the Snack server channels beginning at approximately 7:00 AM PDT on Thursday, April 12th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Apr 12, 07:08 PDT
Apr 11, 2018
Rolling Restarts RC BlueSteel, LeTigre, Magnum, and Snack
Completed - Today's rolling restarts are now complete.
Apr 11, 09:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the BlueSteel, LeTigre, Magnum, and Snack server channels beginning at approximately 7:00 AM PDT on Wednesday, April 11th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Apr 10, 08:08 PDT
Apr 10, 2018
Weekly Premium Stipends Delayed
Resolved - All stipends have been successfully distributed. For any residents that did not receive today's stipend please contact Support.
Apr 10, 10:14 PDT
Investigating - We are aware that some residents Weekly Premium Stipends have been delayed. We are in the process of getting those out. We will update this blog when that has been completed. Thank you for your patience!
Apr 10, 05:47 PDT
Unscheduled Maintenance
Resolved - The unscheduled maintenance is complete.
Apr 10, 09:05 PDT
Investigating - We are currently performing unscheduled maintenance. During this maintenance, some users may experience issues logging in, teleporting, or using other features. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Apr 10, 08:19 PDT
Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

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