Second Life Auction Page Maintenance August 22nd
Update - As the auction maintenance continues, we have scheduled new auctions to resume this weekend. We hope to continue offering new auctions into next week. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 7, 12:15 PST
Update - We are entering another soft relaunch beginning today. We will offer 5 live auctions per day, starting today to end by Friday, December 07, 2018. Thank you again for your patience and understanding during this time. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 3, 15:37 PST
Update - Unfortunately, we have discovered additional concerns with the auction system and we will not be offering new auctions early next week as expected. Thank you for your patience and understanding while we address these concerns. Please continue to watch or subscribe to this blog for further updates.
Nov 2, 15:01 PDT
Update - The auction system is going to enter a soft relaunch beginning today. We will offer 10 live auctions today at 12PM PDT to end on Friday, November 02, 2018. We will not offer any new auctions scheduled to close over the weekend and will hopefully resume routine daily auctions next week. Thank you for your patience and understanding during this maintenance. If you have any concerns or issues participating in the auctions, please report the via our support ticket system.
Oct 31, 10:59 PDT
Update - Our Auctions systems are still under maintenance - we will continue to post updates here.
Sep 7, 07:15 PDT
Update - We are continuing our maintenance on our Auction systems. Please continue watching this blog for further updates.
Aug 30, 07:50 PDT
Investigating - We will be undergoing maintenance to our Auctions - Second Life website on Wednesday, August 22nd after 12 PM PDT. During this time, residents will not be able to access the Mainland Land Auctions page. Please keep an eye on this blog for further updates as they become available.
Aug 20, 14:30 PDT
Second Life - Facebook Image Posting Issues
Update - We are currently still investigating and working on this issue. We thank you for your continued patience.
Nov 14, 11:48 PST
Investigating - We are aware that Second Life residents are having issues with posting images to Facebook via Second Life and we are currently investigating this. Please keep an eye on this blog for further updates.
Aug 7, 15:06 PDT
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Second Life Scheduled Voice Maintenance Dec 19, 06:00-09:00 PST
We will be undergoing maintenance to our voice services on Wednesday, December 19th, at 6AM PST. During this maintenance, Residents may be unable to hear some Residents. Residents may need to relog into Second Life once this maintenance has completed. Please watch this blog for updates.
Posted on Dec 17, 11:16 PST
Rolling Restarts RC Channel Roll Dec 19, 07:00-12:00 PST
We will be performing rolling restarts for regions on the Magnum, BlueSteel, LeTigre, Cake, and Snack RC server channels beginning at approximately 7:00 AM PST, December 19th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Posted on Dec 17, 08:39 PST
Past Incidents
Dec 18, 2018
Rolling Restarts Main Channel Roll
Completed - The scheduled maintenance has been completed.
Dec 18, 06:55 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 03:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 18th, beginning at approximately 3:00 AM PST. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Dec 17, 08:36 PST
Dec 17, 2018
Unscheduled Billing Maintenance
Resolved - The unscheduled maintenance has been completed.
Dec 17, 06:22 PST
Investigating - We are currently performing unscheduled maintenance on our billing system. Some users may be unable to enter new credit cards while this maintenance is in progress. Existing cards and other forms of payment should not be affected. Please watch this blog for updates.
Dec 16, 13:54 PST
Dec 16, 2018
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Dec 16, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 10:00 PST
Scheduled - Concierge phone and chat support will be unavailable from 10:00 AM PST to 11:00 AM PST today, December 16th, 2018. Ticket submissions will still be available at this time.
Dec 16, 07:55 PST
Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Dec 13, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 13:30 PST
Scheduled - Concierge phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, December 13th, 2018. Ticket submissions will still be available at this time.
Dec 13, 12:30 PST
Dec 12, 2018
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Dec 12, 09:54 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 07:18 PST
Scheduled - We are currently undergoing rolling restarts for regions on the RC channels: RC LeTigre, RC BlueSteel, RC Magnum, RC Snack, & RC Cake. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Dec 12, 07:17 PST
Dec 11, 2018
Rolling Restarts Main Channel Roll
Completed - The scheduled maintenance has been completed.
Dec 11, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 03:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 11th, beginning at approximately 3:00 AM PST. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Dec 10, 13:22 PST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018
Concierge Phone and Premium Chat Unavailable
Completed - The scheduled maintenance has been completed.
Dec 8, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:00 PST
Scheduled - Concierge phone support and Concierge and Premium chat support will be unavailable from 10:00 am to 11:00 am today, 8 December 2018. Case submission remains available. Please check this blog for updates.
Dec 8, 09:53 PST
Dec 6, 2018
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Dec 6, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 12:15 PST
Scheduled - All phone and chat support will be unavailable from 12:15 PM PDT to 2:30 PM PDT today, December 6th, 2018. Ticket submissions will still be available at this time.
Dec 6, 08:45 PST
Dec 5, 2018
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:00 PST
Scheduled - We will undergo maintenance to our billing system Wednesday, at 11AM PST. Residents may experience issues making in-world or USD transactions during this time. Please monitor this blog for further updates. We thank you for your patience during this time.
Dec 5, 06:08 PST
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Dec 5, 10:11 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, LeTigre, Cake, and Snack RC server channels beginning at approximately 7:00 AM PST, December 5th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Dec 3, 08:46 PST
Dec 4, 2018
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 09:00 PST
Scheduled - We will undergo maintenance to our billing system Tuesday, at 9AM PST. Residents may experience issues making in-world or USD transactions during this time. Please monitor this blog for further updates. We thank you for your patience during this time.
Dec 4, 06:10 PST
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