Second Life Status

Unscheduled Maintenance to Twitter Feature

Investigating - We are currently preforming unscheduled maintenance to our Twitter tool inside the viewer. While this maintenance is in progress, residents may be unable to post to Twitter from inworld. Please watch this blog for updates.
Jul 31, 14:02 PDT

Second Life Regions Operational

Second Life Main Channel Regions Operational

Second Life Release Candidate Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

Second Life Services Operational

Logins Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 5, 2019

Rolling Restarts for RC Channels

Completed - The scheduled maintenance has been completed.
Dec 5, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 03:00 PST

Scheduled - We will be performing rolling restarts for regions on RC Channels on Thursday, December 5th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Dec 4, 17:02 PST

Scheduled Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Dec 5, 14:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:15 PST

Scheduled - Phone and chat support will be unavailable from 12:15 PM PDT to 2:30 PM PDT Thursday, December 5th, 2019. Ticket submissions will still be available at this time.
Dec 5, 10:52 PST

Scheduled Billing Maintenance

Completed - The scheduled maintenance has been completed.
Dec 5, 10:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:01 PST

Scheduled - We will be performing maintenance on our billing systems Thursday, December 5 2019, starting at 10:00 AM PST. While this maintenance is in progress, residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Dec 4, 10:19 PST

Dec 4, 2019

No incidents reported.

Dec 3, 2019

Rolling Restarts for RC Channels

Completed - We will cancelling the rolling restarts for regions on RC Channels on Wednesday, December 4th.
Dec 3, 17:58 PST

Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, December 4th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Dec 2, 06:25 PST

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Dec 3, 06:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 03:00 PST

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 3rd. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Dec 2, 06:23 PST

Dec 2, 2019

Unscheduled Secondlife.com Maintenance

Resolved - This incident has been resolved.
Dec 2, 18:36 PST

Investigating - We are currently investigating an issue with Secondlife.com. This web-page may be unavailable during this time.

Please check this blog for updates.
Dec 2, 17:20 PST

Unscheduled Maintenance with Profiles

Resolved - This incident has been resolved.
Dec 2, 13:53 PST

Investigating - We are aware of a current issue of profiles being down. We apologize for the inconvenience, and are investigating the issue. Please keep an eye on this blog post for any updates.
Dec 2, 12:51 PST

Dec 1, 2019

No incidents reported.

Nov 30, 2019

Thanksgiving Day Observance - Support Closed Thursday and Friday

Completed - The scheduled maintenance has been completed.
Nov 30, 06:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:00 PST

Scheduled - Concierge Phone Support, Billing Phone Support, and Live Chat Support will be closed on Thursday and Friday, November 28th & 29th in observance of the Thanksgiving holiday. Ticket submission will remain available. These services will resume Saturday, November 30th, at 6AM PST. Have a happy and safe holiday!
Nov 25, 11:47 PST

Nov 29, 2019

No incidents reported.

Nov 27, 2019

Rolling Restarts for RC Channels

Completed - The scheduled maintenance has been completed.
Nov 27, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 03:00 PST

Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, November 27th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Nov 26, 11:12 PST

Nov 26, 2019

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Nov 26, 11:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 03:00 PST

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, November 26th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Nov 25, 10:39 PST

Rolling Restarts for RC Channels

Completed - The scheduled maintenance has been completed.
Nov 26, 10:44 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 26, 06:02 PST

Nov 25, 2019

Scheduled Billing Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 15:45 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 14:45 PST

Scheduled - We will be performing maintenance on our billing systems Monday, November 25th, at 2:15 PM PDT. While this maintenance is in progress, residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Nov 25, 14:09 PST

Scheduled Billing Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 10:20 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 10:00 PST

Scheduled - We will be performing maintenance on our billing systems Monday, November 25th, at 10:00 AM PDT. While this maintenance is in progress, residents will be unable to use the cashier or make purchases. Please watch this blog for updates.
Nov 22, 11:39 PST

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

Connectivity Issues to Second Life

Resolved - Normal connectivity has been restored for most users. Thank you for your patience during this time.
Nov 22, 16:06 PST

Investigating - We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Our engineers are actively trying to alleviate the issue.

More information will be posted to the status blog as it is available.
Nov 22, 12:00 PST

Nov 21, 2019

Scheduled Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Nov 21, 14:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:30 PST

Scheduled - Phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT Thursday, November 21st, 2019. Ticket submissions will still be available at this time.
Nov 21, 10:58 PST

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