Investigating - Users of the Maintenance Jenever + Kaoliang viewer (6.5.3.567451) may be unable to log in. If the viewer detects inventory corruption (such as duplicate system folders), it will fail login to avoid further inventory issues. Please contact support if you see such an error and request that your inventory be fixed. Optionally: you may reinstall default release by downloading it from https://get.secondlife.com
Jan 21, 14:13 PST
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Partial Outage
Logins ? Partial Outage
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 25th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Jan 21, 13:32 PST
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 26th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Jan 21, 13:33 PST
Past Incidents
Jan 22, 2022

No incidents reported today.

Jan 21, 2022

Unresolved incident: Login issues using Maintenance Viewer.

Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:45 PST
Scheduled - Phone and chat support will be unavailable Thursday, January 20 from 1:45 PST - 2:00 PST. Ticket submissions will still be available at this time.
Jan 20, 13:42 PST
Jan 19, 2022
Completed - The scheduled maintenance has been completed.
Jan 19, 08:28 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 19th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 14, 11:08 PST
Jan 18, 2022
Resolved - The issue has been resolved.
Jan 18, 13:57 PST
Investigating - We are aware of an issue that has caused maturity ratings to be locked on General in Search, both inworld and through a web browser. We are currently investigating the error. Please follow this blog for updates, thank you!
Jan 18, 13:29 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 11:36 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 18th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 14, 11:07 PST
Jan 17, 2022
Completed - The scheduled maintenance has been completed.
Jan 17, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 PST
Scheduled - Concierge Phone and live chat support will be closed all day on Monday, January 17th for Martin Luther King day. Our Billing phone line and ticket submissions will still be available at this time.
Jan 16, 09:49 PST
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 12:00 PST
Scheduled - Phone and chat support will be unavailable Thursday, January 13from 12:00 PST - 2:00 PST. Ticket submissions will still be available at this time.
Jan 13, 11:12 PST
Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 09:18 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 12th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 7, 11:22 PST
Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 12:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 06:01 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 11th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 7, 11:21 PST
Jan 10, 2022
Completed - The scheduled maintenance has been completed.
Jan 10, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 09:00 PST
Scheduled - We will be undergoing scheduled maintenance to Second Life logins on Monday, January 10th at 9:00 AM PST. During this time, logins may be temporarily unavailable during the update. Those already logged in will be unaffected. Please watch this blog for further information.
Jan 5, 15:07 PST
Jan 9, 2022

No incidents reported.

Jan 8, 2022
Completed - The scheduled maintenance has been completed.
Jan 8, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:15 PST
Scheduled - Phone and chat support will be unavailable Saturday, January 8 from 6:00 A.M. PST - 2:00 P.M. PST. Ticket submissions will still be available at this time.
Jan 8, 06:11 PST