Second Life Voice Morph Issues
Update - We are still currently investigating an issue with the Voice Morph. Thank you very much for your patience!
Feb 13, 13:11 PST
Update - We are continuing to investigate Voice Morphing issues, please continue to monitor this blog for updates. Thank you for your patience!
Jan 31, 10:07 PST
Update - We are still working to resolve issues with Voice Morphing in Second Life, please refer to this blog for any further updates, and thank you for your continued patience.
Jan 14, 07:09 PST
Investigating - We are currently investigating an issue that is causing some of our Residents to be unable to acquire and use Voice Morphing with Second Life. Thank you for your patience, and please keep an eye on this blog for updates!
Jan 6, 12:20 PST
Second Life Auction Page Maintenance August 22nd
Update - We are continuing to monitor and improve our auctions. If you have any issues participating in the auctions, please report them by submitting a support ticket.
Jan 22, 07:48 PST
Update - As the auction maintenance continues, we have scheduled new auctions to resume this weekend. We hope to continue offering new auctions into next week. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 7, 12:15 PST
Update - We are entering another soft relaunch beginning today. We will offer 5 live auctions per day, starting today to end by Friday, December 07, 2018. Thank you again for your patience and understanding during this time. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 3, 15:37 PST
Update - Unfortunately, we have discovered additional concerns with the auction system and we will not be offering new auctions early next week as expected. Thank you for your patience and understanding while we address these concerns. Please continue to watch or subscribe to this blog for further updates.
Nov 2, 15:01 PDT
Update - The auction system is going to enter a soft relaunch beginning today. We will offer 10 live auctions today at 12PM PDT to end on Friday, November 02, 2018. We will not offer any new auctions scheduled to close over the weekend and will hopefully resume routine daily auctions next week. Thank you for your patience and understanding during this maintenance. If you have any concerns or issues participating in the auctions, please report the via our support ticket system.
Oct 31, 10:59 PDT
Update - Our Auctions systems are still under maintenance - we will continue to post updates here.
Sep 7, 07:15 PDT
Update - We are continuing our maintenance on our Auction systems. Please continue watching this blog for further updates.
Aug 30, 07:50 PDT
Investigating - We will be undergoing maintenance to our Auctions - Second Life website on Wednesday, August 22nd after 12 PM PDT. During this time, residents will not be able to access the Mainland Land Auctions page. Please keep an eye on this blog for further updates as they become available.
Aug 20, 14:30 PDT
Second Life Email Notifications
Investigating - As we are currently working to resolve issues with email notifications for some Second Life residents, please see our community blog for details regarding the issue: https://community.secondlife.com/blogs/entry/2467-update-on-email-notifications-from-second-life. Thank you for your continued patience, and please refer to this blog for any further updates.
Jan 14, 07:21 PST
Second Life - Facebook Image Posting Issues
Update - We are currently still investigating and working on this issue. We thank you for your continued patience.
Nov 14, 11:48 PST
Investigating - We are aware that Second Life residents are having issues with posting images to Facebook via Second Life and we are currently investigating this. Please keep an eye on this blog for further updates.
Aug 7, 15:06 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life RC LeTigre Regions ? Operational
Second Life RC BlueSteel Regions ? Operational
Second Life RC Magnum Regions ? Operational
Second Life RC Snack Regions ? Operational
Second Life RC Cake Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 21, 2019
Unscheduled Billing Maintenance
Resolved - The billing maintenance has been completed.
Mar 21, 14:39 PDT
Investigating - We are currently performing unscheduled billing maintenance. While this maintenance is in progress, some of our international users may experience failed transactions or be unable to add credit cards as payment methods. Please watch this blog for further updates.
Mar 21, 14:00 PDT
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Mar 21, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 13:30 PDT
Scheduled - Concierge phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, March 21st, 2019. Ticket submissions will still be available at this time.
Mar 21, 12:44 PDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 06:00 PDT
Scheduled - We will be performing scheduled maintenance on March 21, 2019 starting at 6:00 AM PST. During this time, residents may be logged off and will not be able to log in until maintenance is complete. Groups on the affected cluster may temporarily be unable to send messages or initiate group chats until the maintenance is complete. Please keep an eye on this blog for further updates.
Mar 20, 14:03 PDT
Mar 20, 2019
Host Upgrade
Resolved - This incident has been resolved.
Mar 20, 14:59 PDT
Investigating - We will be upgrading hosts. During this time, residents may be logged off and will not be able to log in until maintenance is complete. Groups on the affected cluster may temporarily be unable to send messages or initiate group chats until the maintenance is complete. Please keep an eye on this blog for further updates.
Mar 20, 13:31 PDT
Login Maintenance
Resolved - This incident has been resolved.
Mar 20, 14:58 PDT
Investigating - We are currently investigating an issue which may be affecting logins. Please keep an eye on this blog for updates.
Mar 20, 13:28 PDT
Scheduled Billing Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 10:31 PDT
Scheduled - We will be performing scheduled billing maintenance on Wednesday, March 20th starting at 10:30 AM PST. During this time some users may be unable to add a payment method, delete a payment method or make purchases. Please watch this blog for updates.
Mar 19, 12:49 PDT
Rolling Restarts Second Life RC Server Channels
Completed - The scheduled maintenance has been completed.
Mar 20, 09:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Bluesteel and LeTigre RC server channels on Wedensday, March 20thth. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Mar 19, 09:23 PDT
Scheduled Inventory Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 05:00 PDT
Scheduled - Second Life will be undergoing scheduled inventory maintenance from 5:00 AM to 7:00 AM PST on March 20, 2019. During this time, residents may have issues with any inventory related activities including building, logging in, as well as avatar and object rezzing. Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.
Mar 18, 10:05 PDT
Mar 19, 2019
Rolling Restarts Second Life Main Server Channel
Completed - The scheduled maintenance has been completed.
Mar 19, 12:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:03 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, March 19th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Mar 19, 06:02 PDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Mar 17, 15:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 06:01 PDT
Scheduled - Live chat support and Concierge phone support will be unavailable today, March 17, 2019. Ticket submissions will still be available at this time
Mar 17, 06:00 PDT
Mar 16, 2019
Concierge Phone Support Unavailable
Completed - The scheduled maintenance has been completed.
Mar 16, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 09:00 PDT
Scheduled - Concierge phone support will be unavailable from 9:00 AM PDT to 11:00 AM PDT today, March 16, 2019. Ticket submissions and Live Chat will still be available at this time
Mar 16, 08:45 PDT
Mar 15, 2019

No incidents reported.

Mar 14, 2019
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Mar 14, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 13:30 PDT
Scheduled - Concierge phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, March 14th, 2019. Ticket submissions will still be available at this time.
Mar 14, 11:18 PDT
Mar 13, 2019
Rolling Restarts RC Server Channel
Completed - The scheduled maintenance has been completed.
Mar 13, 09:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the RC BlueSteel and RC LeTigre server channels , beginning at approximately 7:00 AM PST , March 13th. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Mar 12, 15:13 PDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:00 PDT
Scheduled - On Wednesday, March 13th, we will be undergoing scheduled maintenance to Second Life starting at or about 6:00 AM PST. During this time, Residents may not be able to log back in if they disconnect during the maintenance, and may experience difficulties sending messages and starting group chats until the maintenance is complete. Please keep an eye on this blog for updates.
Mar 12, 15:28 PDT
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Mar 10, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:01 PDT
Scheduled - Concierge phone and chat support will be unavailable from 10:00 AM PST to 11:00 AM PST today, March 10th, 2019. Ticket submissions will still be available at this time.
Mar 10, 09:20 PDT
Mar 9, 2019
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Mar 9, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 PST
Scheduled - Concierge phone and chat support will be unavailable from 9:00 AM PST to 11:00 AM PST today, March 9th, 2019. Ticket submissions will still be available at this time.
Mar 9, 08:51 PST
Mar 8, 2019

No incidents reported.

Mar 7, 2019
Concierge Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Mar 7, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 12:15 PST
Scheduled - Concierge phone and chat support will be unavailable from 12:15 PM PST to 2:30 PM PST today, March 7th, 2019. Ticket submissions will still be available at this time.
Mar 7, 06:33 PST
Billing Maintenance
Resolved - The maintenance is complete.
Mar 7, 10:57 PST
Investigating - We are currently performing maintenance on our billing systems. During this maintenance, some billing services may be unavailable. Please watch this blog for updates.
Mar 7, 10:35 PST
Scheduled Inventory Maintenance
Completed - The scheduled maintenance has been completed.
Mar 7, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 05:00 PST
Scheduled - Second Life will be undergoing scheduled inventory maintenance from 5:00 AM to 7:00 AM PST on March 7, 2019. During this time, residents may have issues with any inventory related activities including building, logging in, as well as avatar and object rezzing. Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.
Mar 6, 10:28 PST
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