Group Chat Issues
Investigating - We are aware of failures with message delivery in group chat which are impacting some users. We believe that we have identified the cause, however the fix is going to take a bit of time to implement. Please forgive the inconvenience as we work to address this issue.
Sep 1, 10:41 PDT
Limited availability of new Regions
Identified - New Private Region sales remain on hold. Please keep an eye on our Featured News blog for any major updates regarding new private region sales:
https://community.secondlife.com/blogs/blog/4-featured-news/

Please see https://community.secondlife.com/blogs/entry/4497-limited-availability-of-new-second-life-regions/ for more information and other options for finding land in SL.

It is still possible to manage your current land holdings via land.secondlife.com.
Jul 31, 10:20 PDT
Investigating - New Region sales are currently on hold. Please see https://community.secondlife.com/blogs/entry/4497-limited-availability-of-new-second-life-regions/ for more information and other options for finding land in SL.
It is still possible to manage your current land holdings via land.secondlife.com.
May 14, 14:30 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2020

No incidents reported today.

Sep 17, 2020
Community Site Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 11:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 10:19 PDT
Scheduled - We will be undergoing maintenance on our community site on September 17th at 10:00 am PT/SLT. There may be a minor downtime with all community features when this happens. Please check this blog for when maintenance has completed.
Sep 17, 10:18 PDT
Community Site Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 09:00 PDT
Scheduled - We will be undergoing maintenance on our community site on September 17th at 9:00 am PT/SLT. There may be a minor downtime with all community features when this happens. Please check this blog for when maintenance has completed.
Sep 16, 09:48 PDT
Sep 16, 2020
Rolling Restarts Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Sep 16, 13:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the RC Channels on Wednesday, September 16th, beginning at 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Sep 14, 13:37 PDT
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
Phone and Live Chat Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:02 PDT
Scheduled - Phone and chat support will be unavailable on Thursday, September 10th from 12:00-1:30 PM PST. Ticket submissions will still be available at this time.
Sep 10, 11:18 PDT
Sep 9, 2020

No incidents reported.

Sep 8, 2020
Premium Stipends Delayed
Resolved - This incident has been resolved.
Sep 8, 13:20 PDT
Investigating - We are aware the Stipends for this week have been delayed for some Premium members. We are investigating the issue, and expect them to be paid out soon. Please monitor this blog for updates.
Sep 8, 06:54 PDT
Sep 7, 2020
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:01 PDT
Scheduled - Phone and chat support will be unavailable Monday, September 7th, 2020. Ticket submissions will still be available at this time.
Sep 6, 06:55 PDT
Sep 6, 2020
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 10:01 PDT
Scheduled - Phone and chat support will be unavailable on Sunday, September 6th from 10:00 AM PST - 11:00 AM PST. Ticket submissions will still be available at this time.
Sep 6, 06:45 PDT
Sep 5, 2020
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 10:01 PDT
Scheduled - Phone and chat support will be unavailable on Saturday, September 5th from 10:00 AM PST - 11:00 AM PST. Ticket submissions will still be available at this time.
Sep 5, 08:27 PDT
Sep 4, 2020

No incidents reported.

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