Investigating - We are aware that some of our Residents are currently experiencing issues with online friends not showing correctly. Our engineers are hard at work to correct this behavior as soon as possible; however, there may be an extended time frame before this occurs. We sincerely appreciate everyone's patience. Please follow this blog for updates.
Jan 12, 2023 - 15:15 PST
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023
Completed - The scheduled maintenance has been completed.
Jan 26, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 13:15 PST
Scheduled - Billing Phone support will be unavailable on January 26th, 2023 from 1:15 PM - 2:00 PM. Ticket submissions and Live chat will still be available at this time.
Jan 26, 11:09 PST
Completed - The scheduled maintenance has been completed.
Jan 26, 11:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:32 PST
Scheduled - We will be performing maintenance on our login systems on Thursday, January 26th, at 10:30 AM PST. While this maintenance is in progress, some Residents may experience problems trying to log into and/or stay connected to Second Life.

Please follow this blog for updates.

Jan 26, 10:30 PST
Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 12:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 11:15 PST
Scheduled - We will be performing maintenance on our billing systems on Wednesday, January 25th at 11:15 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jan 20, 11:05 PST
Completed - The scheduled maintenance has been completed.
Jan 25, 09:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 25th, beginning at approximately 7:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jan 21, 05:53 PST
Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 12:45 PST
Scheduled - Phone and chat support will be unavailable Tuesday, January 24th, from 12:45 PST - 2:00 PST. Ticket submissions will still be available at this time.
Jan 24, 12:23 PST
Completed - The scheduled maintenance has been completed.
Jan 24, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 24th, beginning at approximately 6:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jan 21, 05:52 PST
Jan 23, 2023
Resolved - This incident has been resolved.
Jan 23, 11:06 PST
Investigating - We are currently performing unscheduled maintenance on our Knowledge Base. While this maintenance is in progress, some pages may appear blank or may not be found. Please monitor this blog for updates.
Jan 23, 10:37 PST
Resolved - This incident has been resolved.
Jan 23, 07:23 PST
Investigating - We currently undergoing maintenance to billing systems. Residents may be unable to make purchases, buy or sell L$, or use the cashier at this time. We hope to restore these services quickly.

Please monitor this blog for additional updates

Jan 21, 14:45 PST
Jan 22, 2023

No incidents reported.

Jan 21, 2023
Resolved - This incident has been resolved.
Jan 21, 18:00 PST
Investigating - My.secondlife.com is currently unavailable. While we work to bring this service back online, both my.secondlife.com and in-world profiles will be inaccessible.

We will update this blog when this web service has been restored.

Jan 21, 15:02 PST
Jan 20, 2023
Resolved - We have completed the unscheduled maintenance for the Marketplace. Residents should now be able to access it normally.

Thank you for your patience!

Jan 20, 15:57 PST
Investigating - We are currently performing an unscheduled maintenance on the Marketplace. You may experience being unable to access the Marketplace during this time. We apologize for any inconvenience this may cause.

Please monitor this blog for updates.

Jan 20, 15:36 PST
Resolved - This incident has been resolved.
Jan 20, 11:15 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 11:08 PST
Investigating - We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Residents who are inworld may experience group chat and IM delivery failures. Our engineers are actively trying to alleviate the issue. We apologize for the inconvenience.

More information will be posted to the status blog as it is available.

Jan 20, 10:04 PST
Jan 19, 2023
Completed - The scheduled maintenance has been completed.
Jan 19, 14:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:00 PST
Scheduled - Phone and chat support will be unavailable Thursday, January 19th from 12:00 PST - 2:00 PST. Ticket submissions will still be available at this time.
Jan 19, 07:04 PST
Jan 18, 2023
Completed - The scheduled maintenance has been completed.
Jan 18, 09:24 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 18th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jan 13, 12:16 PST
Jan 17, 2023
Completed - The scheduled maintenance has been completed.
Jan 17, 08:57 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 17th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jan 13, 12:15 PST
Jan 16, 2023
Completed - The scheduled maintenance has been completed.
Jan 16, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:01 PST
Scheduled - Phone and chat support will be unavailable Monday January 16th from 6:00AM PST - 3:00PM PST. Ticket submissions will still be available at this time.
Jan 11, 14:50 PST
Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023
Completed - The scheduled maintenance has been completed.
Jan 13, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:00 PST
Scheduled - We will be performing maintenance on Friday, January 13 beginning at 10:00AM SLT. During this time, some users may be logged out, and logins will fail. Additionally, some users that remain logged may experience voice, chat and teleport failures.

Please monitor this blog for additional updates.

Jan 12, 10:55 PST