Second Life Auction Page Maintenance August 22nd
Update - As the auction maintenance continues, we have scheduled new auctions to resume this weekend. We hope to continue offering new auctions into next week. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 7, 12:15 PST
Update - We are entering another soft relaunch beginning today. We will offer 5 live auctions per day, starting today to end by Friday, December 07, 2018. Thank you again for your patience and understanding during this time. If you have any concerns or issues participating in the auctions, please report them via our support ticket system.
Dec 3, 15:37 PST
Update - Unfortunately, we have discovered additional concerns with the auction system and we will not be offering new auctions early next week as expected. Thank you for your patience and understanding while we address these concerns. Please continue to watch or subscribe to this blog for further updates.
Nov 2, 15:01 PDT
Update - The auction system is going to enter a soft relaunch beginning today. We will offer 10 live auctions today at 12PM PDT to end on Friday, November 02, 2018. We will not offer any new auctions scheduled to close over the weekend and will hopefully resume routine daily auctions next week. Thank you for your patience and understanding during this maintenance. If you have any concerns or issues participating in the auctions, please report the via our support ticket system.
Oct 31, 10:59 PDT
Update - Our Auctions systems are still under maintenance - we will continue to post updates here.
Sep 7, 07:15 PDT
Update - We are continuing our maintenance on our Auction systems. Please continue watching this blog for further updates.
Aug 30, 07:50 PDT
Investigating - We will be undergoing maintenance to our Auctions - Second Life website on Wednesday, August 22nd after 12 PM PDT. During this time, residents will not be able to access the Mainland Land Auctions page. Please keep an eye on this blog for further updates as they become available.
Aug 20, 14:30 PDT
Second Life - Facebook Image Posting Issues
Update - We are currently still investigating and working on this issue. We thank you for your continued patience.
Nov 14, 11:48 PST
Investigating - We are aware that Second Life residents are having issues with posting images to Facebook via Second Life and we are currently investigating this. Please keep an eye on this blog for further updates.
Aug 7, 15:06 PDT
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rolling Restarts Main Channel Roll Dec 11, 03:00-12:00 PST
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 11th, beginning at approximately 3:00 AM PST. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Dec 10, 13:22 PST
Past Incidents
Dec 10, 2018

No incidents reported today.

Dec 9, 2018

No incidents reported.

Dec 8, 2018
Concierge Phone and Premium Chat Unavailable
Completed - The scheduled maintenance has been completed.
Dec 8, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:00 PST
Scheduled - Concierge phone support and Concierge and Premium chat support will be unavailable from 10:00 am to 11:00 am today, 8 December 2018. Case submission remains available. Please check this blog for updates.
Dec 8, 09:53 PST
Dec 6, 2018
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Dec 6, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 12:15 PST
Scheduled - All phone and chat support will be unavailable from 12:15 PM PDT to 2:30 PM PDT today, December 6th, 2018. Ticket submissions will still be available at this time.
Dec 6, 08:45 PST
Dec 5, 2018
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:00 PST
Scheduled - We will undergo maintenance to our billing system Wednesday, at 11AM PST. Residents may experience issues making in-world or USD transactions during this time. Please monitor this blog for further updates. We thank you for your patience during this time.
Dec 5, 06:08 PST
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Dec 5, 10:11 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, LeTigre, Cake, and Snack RC server channels beginning at approximately 7:00 AM PST, December 5th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Dec 3, 08:46 PST
Dec 4, 2018
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 09:00 PST
Scheduled - We will undergo maintenance to our billing system Tuesday, at 9AM PST. Residents may experience issues making in-world or USD transactions during this time. Please monitor this blog for further updates. We thank you for your patience during this time.
Dec 4, 06:10 PST
Dec 2, 2018

No incidents reported.

Dec 1, 2018
Unscheduled Billing Maintenance
Resolved - This unscheduled maintenance has been resolved. Thank you for your patience!
Dec 1, 12:24 PST
Investigating - We are currently undergoing unscheduled maintenance to our billing system. Residents may experience issues making in-world, Marketplace, and/or USD transactions during this time. Please monitor this blog for further updates. We thank you for your patience during this time.
Dec 1, 11:31 PST
Nov 30, 2018
Marketplace Performance
Resolved - The Marketplace latency issues have been resolved. Thanks for your patience as we restored full functionality to the Second Life Marketplace.
Nov 30, 15:04 PST
Update - Our engineers are continuing to investigate and troubleshoot the latency issues with the Second Life Marketplace.
Nov 30, 13:06 PST
Investigating - It has come to our attention that the Marketplace may be performing more slowly than usual for some residents. We are currently investigating this latency, and hope to resolve it very soon. Updates will be made available via this blog.
Nov 30, 12:05 PST
Nov 29, 2018
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Nov 29, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 13:30 PST
Scheduled - Concierge phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, November 29th, 2018. Ticket submissions will still be available at this time.
Nov 29, 11:09 PST
Scheduled Billing Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 11:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 10:00 PST
Scheduled - We will undergo maintenance to our billing system Thursday, at 10AM PST. Residents may experience issues making in-world or USD transactions during this time. Please monitor this blog for further updates. We thank you for your patience during this time.
Nov 28, 13:52 PST
Nov 28, 2018

No incidents reported.

Nov 27, 2018
Scheduled Marketplace Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 17:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 17:00 PST
Scheduled - We are performing some brief maintenance on the Marketplace today, November 27th. While this maintenance is in progress residents will not be able to access the Marketplace via the web or in-world. We appreciate your patience, and will provide more information via this blog as it becomes available.
Nov 27, 10:39 PST
Second Life Billing Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:01 PST
Scheduled - Second Life will be undergoing scheduled billing maintenance beginning at 10:00 AM PST. During this time, residents may not be able to perform transactions within Second Life or make purchases. Normal purchasing and billing will resume when the maintenance is complete.
Nov 27, 06:39 PST
Nov 26, 2018

No incidents reported.

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