Investigating - We are aware that some Residents may be having problems logging back into Second Life. When the login fails, they receive the following error message: "Login failed. Account already logging in." Our engineers are digging into the issue.

If this is happening to you, here's a few things to try:

* Wait five minutes and try again
* Restart your modem, and try again.

If the issue still persists after trying these two things, please contact our support team for assistance.
Jan 17, 16:16 PST
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2020

No incidents reported today.

Jan 20, 2020
Completed - The scheduled maintenance has been completed.
Jan 20, 14:10 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 06:11 PST
Scheduled - Phone and chat support will be unavailable on Monday, January 20th. Ticket submissions will still be available at this time.
Jan 19, 09:57 PST
Jan 19, 2020
Resolved - This incident has been resolved.
Jan 19, 21:20 PST
Monitoring - The fix has been applied, and we're continuing to monitor the grid. Thanks for your patience as we debug this issue!
Jan 19, 17:07 PST
Identified - Our engineers have found the issue and are working on a fix.
Jan 19, 16:07 PST
Update - We are continuing to investigate this issue.
Jan 19, 15:33 PST
Investigating - We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Our engineers are actively trying to alleviate the issue.

More information will be posted to the status blog as it is available.
Jan 19, 15:11 PST
Jan 18, 2020
Completed - The scheduled maintenance has been completed.
Jan 18, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 09:01 PST
Update - This maintenance has been cancelled.
Jan 18, 07:48 PST
Scheduled - Phone support will be unavailable Saturday, January 18th, 2020 from 9:00 AM to 12:00 PM PST. Ticket submissions and live chat will still be available at this time.
Jan 18, 06:13 PST
Jan 16, 2020
Completed - The scheduled maintenance has been completed.
Jan 16, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 12:15 PST
Scheduled - Phone and chat support will be unavailable Thursday, January 16th, 2020 from 12:15 PM to 2:30 PM PST. Ticket submissions will still be available at this time.
Jan 16, 11:01 PST
Completed - The scheduled maintenance has been completed.
Jan 16, 13:41 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 11:41 PST
Scheduled - We are currently aware of issues where the Second Life Marketplace is slow to load/respond. Our engineers are working to resolve these issues as soon as possible.
Jan 16, 11:40 PST
Jan 15, 2020
Resolved - This incident has been resolved.
Jan 15, 18:39 PST
Investigating - We are currently aware of issues where the Second Life Marketplace is slow to load/respond. Our engineers are working to resolve these issues as soon as possible.

Please check this blog for updates.
Jan 15, 15:56 PST
Completed - The scheduled maintenance has been completed.
Jan 15, 08:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, January 15th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 15, 06:59 PST
Completed - The scheduled maintenance has been completed.
Jan 15, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 PST
Scheduled - We will be performing maintenance on jira.secondlife.com on Tuesday, January 14, 2020 beginning at 10:00PM PST. Users may be unable to access or create new JIRAs during this maintenance. We will update this blog with additional information as it becomes available.
Jan 7, 08:59 PST
Jan 13, 2020
Completed - The scheduled maintenance has been completed.
Jan 13, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 10, 13:13 PST
Scheduled - We will be performing maintenance on our billing systems Monday, January 13th, at 9:00 AM PDT. While this maintenance is in progress Residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Jan 10, 11:29 PST
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020
Resolved - This incident has been resolved.
Jan 10, 11:27 PST
Investigating - We are aware of an issue preventing new events from being created. During this time, residents may receive an error when creating new events. Please watch this blog for updates.
Jan 10, 10:58 PST
Jan 9, 2020
Completed - The scheduled maintenance has been completed.
Jan 9, 14:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 13:30 PST
Scheduled - Phone and chat support will be unavailable Thursday, January 9th, 2020 from 1:30 PM to 2:30 PM PST. Ticket submissions will still be available at this time.
Jan 9, 11:40 PST
Jan 8, 2020
Completed - The scheduled maintenance has been completed.
Jan 8, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, January 8th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Jan 7, 07:55 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 09:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 08:30 PST
Scheduled - We will be performing maintenance on our billing systems Wednesday, January 8th, at 8:30 AM PDT. While this maintenance is in progress Residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Jan 7, 06:18 PST
Jan 7, 2020
Completed - The scheduled maintenance has been completed.
Jan 7, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 03:00 PST
Scheduled - We will be performing additional rolling restarts for regions on the main Second Life Server channel on Tuesday, January 7th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 6, 08:25 PST
Resolved - This issue has been resolved.
Jan 7, 10:56 PST
Investigating - We are aware the scripts are failing to save on some regions. We are currently investigating this issue. Please watch this blog for updates.
Jan 7, 07:51 PST
Resolved - This incident has been resolved.
Jan 7, 07:29 PST
Investigating - We are currently performing unscheduled maintenance to our Live Chat feature. While this maintenance is in progress, residents may be unable to access Live Chat. Phone and Ticket submissions will still be available at this time.
Jan 7, 06:42 PST