Unscheduled Maintenance on Billing
Investigating - We are currently investigating an issue causing residents from Japan to experience issues transacting while using a Mastercard as their payment method. Other payment methods are working as normal. Please contact support with any additional questions or concerns.
Sep 17, 07:42 PDT
Unscheduled Maintenance to Twitter Feature
Investigating - We are currently preforming unscheduled maintenance to our Twitter tool inside the viewer. While this maintenance is in progress, residents may be unable to post to Twitter from inworld. Please watch this blog for updates.
Jul 31, 14:02 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life RC LeTigre Regions ? Operational
Second Life RC BlueSteel Regions ? Operational
Second Life RC Magnum Regions ? Operational
Second Life RC Snack Regions ? Operational
Second Life RC Cake Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
Second Life Services Under Maintenance
Logins ? Operational
LindeX Purchases Under Maintenance
Marketplace Purchases Under Maintenance
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Phone and Live Chat Support Maintenance Sep 22, 10:00-11:00 PDT
Phone and chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT today, September 22nd, 2019. Ticket submissions will still be available at this time.
Posted on Sep 22, 06:27 PDT
Scheduled Event Maintenance Sep 23, 10:00-11:00 PDT
We will be undergoing maintenance to event listing services on Monday, September 23rd, at 10:00 AM PST. During this maintenance, Residents may be unable to view or list events. Please watch this blog for updates.
Posted on Sep 20, 09:33 PDT
Past Incidents
Sep 22, 2019

No incidents reported today.

Sep 21, 2019
Concierge Phone Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 15:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 PDT
Scheduled - Concierge Phone support will be unavailable from 6:00 AM PDT to 3:00 PM PDT today, September 21st, 2019. Live chat and ticket submissions will still be available at this time.
Sep 21, 05:58 PDT
Sep 20, 2019

No incidents reported.

Sep 19, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 13:30 PDT
Scheduled - Phone and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, September 19th, 2019. Ticket submissions will still be available at this time.
Sep 19, 11:12 PDT
Scheduled Voice Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:00 PDT
Scheduled - We will be undergoing maintenance to our voice services on Thursday, September 19th, at 4AM PST. During this maintenance, Residents may be unable to hear some Residents. Residents may need to relog into Second Life once this maintenance has completed. Please watch this blog for updates.
Sep 17, 10:56 PDT
Sep 18, 2019
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Sep 18, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on RC Bluesteel, LeTigre, and Magnum Wednesday, September 18th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Sep 16, 12:32 PDT
Sep 17, 2019
Unscheduled Maintenance on Experiences
Resolved - This incident has been resolved.
Sep 17, 12:26 PDT
Update - We’ve tracked down the cause of the issue to a one-off incident, and have made several steps to recover. Fixes should be rolling out soon. More details and steps for a workaround https://community.secondlife.com/blogs/entry/2617-experience-scripts-experiencing-trouble/
Sep 5, 16:00 PDT
Investigating - We are currently aware of an issue impacting Experiences. If you receive an error when attempting to use an Experience, please notify the owner. Experience owners will need to recompile and redistribute experience -enabled scripts to resolve any errors. In addition, we are actively working on additional possibilities to resolve this issue. We apologize for the disturbance.
Aug 28, 11:06 PDT
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Sep 17, 07:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 02:30 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 17th, beginning at approximately 2:30 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Sep 16, 12:34 PDT
Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019
Concierge Phone Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 15:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:04 PDT
Scheduled - Concierge Phone support will be unavailable from 6:00 AM PDT to 3:00 PM PDT today, September 14th, 2019. Live chat and ticket submissions will still be available at this time.
Sep 14, 06:03 PDT
Sep 13, 2019

No incidents reported.

Sep 12, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 12:15 PDT
Scheduled - Phone and chat support will be unavailable from 12:15 PM PDT to 2:30 PM PDT today, September 12th, 2019. Ticket submissions will still be available at this time.
Sep 12, 11:41 PDT
Sep 11, 2019
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Sep 11, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on RC Bluesteel, LeTigre, Magnum, and Cake Wednesday, September 11th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates
Sep 11, 05:56 PDT
Sep 10, 2019
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Sep 10, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 02:30 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 10th, beginning at approximately 2:30 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Sep 9, 11:26 PDT
Unscheduled Maintenance with Billing
Resolved - The maintenance has been resolved.
Sep 10, 07:28 PDT
Update - We are continuing to investigate this issue.
Sep 10, 06:33 PDT
Investigating - We are currently investigating an issue affecting our billing and payments systems. While this maintenance is in progress, residents will be unable to use the cashier or make purchases. Please watch this blog for updates.
Sep 10, 05:10 PDT
Sep 9, 2019
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:00 PDT
Scheduled - We will be performing maintenance on our billing systems Monday, September 9th, at 10:00 AM PDT. While this maintenance is in progress, residents will be unable to use the cashier or make purchases. Please watch this blog for updates.
Sep 6, 11:29 PDT
Sep 8, 2019
Scheduled Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 10:00 PDT
Scheduled - Concierge phone and live chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT today, September 8th, 2019. Ticket submissions will still be available at this time.
Sep 8, 06:18 PDT
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