Investigating - We are currently investigating an issue that may still cause some Mastercard transactions to fail. This may also prevent Mastercards from being added as payment methods. Please monitor this blog for more updates as they become available.
Jun 22, 10:52 PDT
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2018
Completed - The scheduled maintenance has been completed.
Jun 23, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 18:00 PDT
Scheduled - We will be performing scheduled maintenance on our support ticket system starting on Friday, June 22nd 2018 at 6:00 pm. During this maintenance, residents will not receive notifications of changes to support tickets, but will still be able to submit support tickets. Residents will also not receive email notifications on ticket replies, but any responses will still be available in ticket history: https://lindenlab.freshdesk.com/support/tickets. Please check this blog for further updates.
Jun 21, 09:42 PDT
Jun 22, 2018
Completed - The scheduled maintenance has been completed.
Jun 22, 13:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 PDT
Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT on Friday, June 22, 2018. Ticket submissions will still be available at this time.
Jun 22, 06:11 PDT
Jun 21, 2018
Resolved - The issue impacting 32 bit Windows users who attempted to update to Viewer 5.1.5.515811 has been resolved
Jun 21, 15:08 PDT
Identified - We are currently aware of an issue where 32 bit Windows users are unable to update to the latest version of Second Life. For more information on how to resolve the issue and free yourself from an update loop please view this post on the Community page:

https://community.secondlife.com/forums/topic/423151-viewer-515515811-release-issues-for-5312018/

We thank you for your patience during this time and apologize for the inconvenience.
Jun 1, 17:20 PDT
Resolved - The issue possibly impacting Mastercard transactions has been resolved.
Jun 21, 15:05 PDT
Investigating - We are currently investigating an issue that may cause some Mastercard transactions to fail. This may also prevent Mastercards from being added as payment methods. Please monitor this blog for updates.
Jun 21, 10:26 PDT
Jun 20, 2018
Resolved - The Unscheduled Billing Maintenance is now complete.
Jun 20, 14:03 PDT
Investigating - We are currently performing unscheduled maintenance on our billing systems. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Jun 20, 10:49 PDT
Completed - Today's Rolling Restarts are complete.
Jun 20, 11:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday June 20th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jun 18, 10:24 PDT
Jun 19, 2018
Completed - The scheduled maintenance has been completed.
Jun 19, 12:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 10:00 PDT
Scheduled - Billing phone support will be unavailable starting June 19th at 10:00 am PST. Please note that we will still be accepting support tickets during this time. Billing phone support will be available again June 19th at 12 pm PST. We thank you for your understanding.
Jun 18, 09:28 PDT
Completed - Today's Rolling Restarts are now complete.
Jun 19, 07:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 03:01 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday June 19th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jun 18, 10:22 PDT
Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018
Resolved - This maintenance is now complete!
Jun 15, 13:12 PDT
Identified - Linden Realms is currently undergoing unscheduled maintenance. Access to Linden Realms regions, portals and associated Linden Realms activities may be interrupted until the maintenance is complete. Once maintenance has concluded we expect Linden Realms access and activities to be available for regular use. Updates will be posted here as they are available.
Jun 15, 12:33 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 12:00 PDT
Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT on Friday, June 15th, 2018. Ticket submissions will still be available at this time
Jun 15, 11:26 PDT
Jun 14, 2018

No incidents reported.

Jun 13, 2018
Completed - The scheduled maintenance has been completed.
Jun 13, 17:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 13:01 PDT
Scheduled - We will be performing scheduled maintenance on our billing system beginning Wednesday, June 13th, at 1 PM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
May 29, 12:00 PDT
Completed - Today's Rolling Restarts are now complete.
Jun 13, 10:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, June 13th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jun 11, 07:43 PDT
Jun 12, 2018

No incidents reported.

Jun 11, 2018
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 15:00 PDT
Scheduled - Premium & Concierge live chat and phone support will be closed on Sunday, June 10, 2018. Ticket submissions will remain open. All support channels will re-open Monday, June 11, 2018 at 6 AM, PDT.
Jun 7, 11:47 PDT
Jun 10, 2018

No incidents reported.

Jun 9, 2018
Completed - This maintenance has been completed. Thank you for your patience.
Jun 9, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 12:00 PDT
Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT on Friday, June 8th, 2018. Ticket submissions will still be available at this time
Jun 8, 06:16 PDT