All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, May 22nd, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on May 17, 2024 - 09:39 PDT
Past Incidents
May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 08:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, May 21st, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
May 17, 09:39 PDT
May 20, 2024

No incidents reported.

May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:00 PDT
Scheduled - Concierge and Premium Plus phone support will be unavailable Sunday, May 19th. Live chat and ticket submissions will still be available at this time.
May 19, 05:55 PDT
May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Saturday, May 11th from 10 a.m. PST - 11 a.m. PST. Ticket submissions will still be available at this time.
May 18, 06:24 PDT
May 17, 2024

No incidents reported.

May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, May 16th from 9:00 a.m. PST - 10:00 a.m. PST. Ticket submissions will still be available at this time.
May 16, 08:18 PDT
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 14:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 13:35 PDT
Scheduled - We will be performing an unscheduled rollback of the BlueSteel channel on Wednesday, May 15th, beginning at approximately 1:35 PM PDT to address bad face number script errors. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
May 15, 13:30 PDT
Completed - The scheduled maintenance has been completed.
May 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 PDT
Scheduled - We will be performing maintenance on our billing systems on Thursday, May 15th at 10:00 AM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
May 15, 06:18 PDT
Completed - The scheduled maintenance has been completed.
May 15, 10:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, May 15th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
May 11, 06:20 PDT
Resolved - We are moving this connection issue to our Support Solutions Center here: https://lindenlab.freshdesk.com/support/solutions/articles/31000172562-intermittent-login-trouble with a few additional steps to aid in troubleshooting. If you're still encountering this problem after reviewing the article Support is happy to assist.
May 15, 06:36 PDT
Investigating - Support has received reports of connection-related issues that appear to be centered around the countries of Denmark and Germany. The issue is reminiscent to previous connection troubles mentioned here: https://lindenlab.freshdesk.com/support/solutions/articles/31000172562-intermittent-login-trouble . In many instances residents report receiving the error message "Despite Our Best Efforts", while others may be able to log into alternate accounts just fine. We have heard of some success with residents using virtual private networks (VPN's) to alleviate the problem. As always please follow this blog for updates.
Apr 17, 10:38 PDT
May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 08:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, May 14th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
May 11, 06:19 PDT
May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Monday, May 13th 2024 from 11AM SLT to 12PM SLT. Ticket submissions and Live chat will still be available at this time.
May 13, 08:57 PDT
May 12, 2024
Completed - The scheduled maintenance has been completed.
May 12, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Sunday, May 12th from 10:00 a.m. PDT - 11:00 a.m. PDT. Ticket submissions will still be available at this time.
May 12, 06:07 PDT
May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Saturday, May 11th from 10 a.m. PST - 11 a.m. PST. Ticket submissions will still be available at this time.
May 11, 06:17 PDT
May 10, 2024
Completed - The scheduled maintenance has been completed.
May 10, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 11:00 PDT
Scheduled - Phone and chat support will be unavailable Friday, May 10th from 11:00 a.m. PST - 12:00 p.m. PST. Ticket submissions will still be available at this time.
May 10, 08:49 PDT
Completed - The scheduled maintenance has been completed.
May 10, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 10:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 9, 13:50 PDT
Scheduled - We will be performing maintenance on our billing systems on Friday, May 10th at 10:30 AM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
May 9, 13:49 PDT
May 9, 2024
Completed - The scheduled maintenance has been completed.
May 9, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, May 9th from 9:00 a.m. PST - 10:00 a.m. PST. Ticket submissions will still be available at this time.
May 9, 06:13 PDT
May 8, 2024
Resolved - This incident has been resolved.
May 8, 21:00 PDT
Identified - The issue has been identified and a fix is being implemented.
May 8, 20:15 PDT
Investigating - Second Life’s voice services are currently experiencing issues. During this time voice service may be intermittent or unavailable entirely. Please watch this page for updates!
May 8, 20:13 PDT
Resolved - We have moved this issue to our Solutions Center while our development team continue work on a fix. You can follow the updates here: https://lindenlab.freshdesk.com/a/solutions/articles/31000173144 .
May 8, 09:46 PDT
Update - We are continuing to work on a fix for this issue, thank you for your patience! As always please follow this blog for updates.
Apr 10, 10:06 PDT
Identified - We have identified the inventory issue and a fix is in the works. We do not have an ETA for it's release. As always please follow this blog for updates.
Mar 13, 10:07 PDT
Investigating - We have seen an increase in reports of inventory loss via error messages that contain the text "failed to create" when moving groups of objects between containers of any kind, rezzing objects (groups and single), picking objects up (single and groups), and similar movements.

An example of these is "failed to create inventory," which is the most commonly encountered error message. Our engineers are working to resolve this. To minimize the chances of encountering this, please make sure to rezz a smaller number of objects at a time.

Please keep an eye on this blog for updates.

Feb 13, 07:53 PST
Completed - The scheduled maintenance has been completed.
May 8, 09:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, May 8th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
May 3, 11:02 PDT
May 7, 2024
Resolved - This incident has been resolved.
May 7, 12:55 PDT
Investigating - We are aware that Residents may encounter an error when attempting to create or dissolve a Partnership, and our engineers are currently investigating the issue. Please monitor this blog for updates.
May 7, 08:17 PDT
Completed - The scheduled maintenance has been completed.
May 7, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, May 7th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
May 3, 11:01 PDT