Second Life Status

All Systems Operational

Second Life Regions Operational

Second Life Main Channel Regions Operational

Second Life RC LeTigre Regions Operational

Second Life RC BlueSteel Regions Operational

Second Life RC Magnum Regions Operational

Second Life RC Snack Regions Operational

Second Life RC Cake Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

Second Life Services Operational

Logins Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 17, 2017

Scheduled Billing Maintenance

Completed - The billing maintenance is now complete.
Aug 17, 10:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:30 PDT

Scheduled - We will be performing scheduled maintenance on our billing system Thursday, August 17th beginning at approximately 9:30 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Aug 16, 13:38 PDT

Aug 16, 2017

Rolling Restarts RC Channel Roll

Completed - The scheduled maintenance has been completed.
Aug 16, 10:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 07:00 PDT

Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, LeTigre, and Cake server channels beginning at approximately 7:00 AM PDT on August 16th. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Aug 14, 13:45 PDT

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

Concierge Phone and Chat Support Unavailable

Completed - Concierge Phone and chat support are now open.
Aug 11, 12:44 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 12:01 PDT

Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:00 PM to 1:00 PM PDT, today August 11th, 2017. Case submissions are still available.
Aug 11, 11:17 PDT

Aug 10, 2017

Maintenance on jira.secondlife.com

Completed - Maintenance is complete
Aug 10, 21:58 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:01 PDT

Scheduled - We will be performing scheduled maintenance on jira.secondlife.com this Thursday evening beginning at 21:00 PDT. While we are performing this maintenance, you may not be able to access or update jira.secondlife.com. We appreciate your patience. Please check this blog for updates.
Aug 8, 11:15 PDT

Scheduled Maintenance for Community.secondlife.com

Completed - The Maintenance has been completed
Aug 10, 17:11 PDT

Update - We are still investigating the intermittent logout issues on our Community page. Please watch this blog for updates.
Aug 10, 14:59 PDT

Update - We are currently investigating intermittent logout issues and 500 errors on our Community page. Please watch this blog for updates.
Aug 10, 11:37 PDT

Update - Our scheduled maintenance is still in progress. We will provide another update shortly. Thank you for your patience.
Aug 10, 09:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 PDT

Scheduled - We will undergo scheduled maintenance to our Community website starting at 6AM PDT, tomorrow August 10th. During this maintenance Residents may not be able to access our Community page. Please keep an eye on this blog for updates.
Aug 9, 15:03 PDT

Concierge Phone and Chat Support Unavailable

Completed - Concierge Phone and Chat Support is now available.
Aug 10, 12:46 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 12:15 PDT

Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:15 PM to 1:30 PM PDT, today August 10th, 2017. Case submissions are still available.
Aug 10, 06:56 PDT

Aug 9, 2017

Unscheduled Billing Maintenance

Resolved - The billing maintenance is now complete.
Aug 9, 10:31 PDT

Investigating - We currently undergoing maintenance on our billing systems. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Aug 9, 09:34 PDT

Aug 8, 2017

Rolling Restarts Main Channel Roll

Completed - The scheduled maintenance has been completed.
Aug 8, 08:39 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 03:00 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , August 8, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 7, 07:18 PDT

Aug 7, 2017

No incidents reported.

Aug 6, 2017

Second Life Website Unscheduled Maintenance

Resolved - Our investigating is complete. Second Life web pages should load as normal.
Aug 6, 07:30 PDT

Investigating - We are investigating an issue with our Second Life websites. Residents may not be able to view some pages. Please keep an eye on this blog for updates.
Aug 6, 06:58 PDT

Aug 5, 2017

Degraded Sl Account

Resolved - This incident has been resolved.
Aug 5, 18:10 PDT

Investigating - We are currently investigating this issue.
Aug 5, 16:56 PDT

Aug 4, 2017

Concierge Phone and Chat Support Unavailable

Completed - Concierge Phone and Chat Support is now available.
Aug 4, 13:05 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 12:00 PDT

Scheduled - Concierge phone and Concierge & Premium chat support will be unavailable from 12:00 noon to 1:00 PM PDT, August 4th, 2017. Case submissions are still available.
Aug 4, 11:34 PDT

Aug 3, 2017

No incidents reported.