Second Life Status

Linden Home Rezzing Issues

Identified - The issue has been identified, and a fix is in the works. Please follow this blog for updates.
Nov 25, 2022 - 07:19 PST

Investigating - We are currently investigating an issue where some Linden Home rezzers are not working as expected. Residents may see an error incorrectly telling them that they must be a Premium Member and own the plot to use the menu. Please follow this blog for updates.
Nov 24, 2022 - 08:24 PST

Second Life Regions Operational

Second Life Main Channel Regions Operational

Second Life Release Candidate Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

land.secondlife.com Operational

Second Life Services Operational

Logins Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

Experiences Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Rolling Restarts for Second Life Main Channel Dec 6, 2022 06:00-12:00 PST

We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 6th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Dec 02, 2022 - 13:17 PST

Rolling Restarts for Second Life RC Channels Dec 7, 2022 07:00-11:00 PST

We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, December 7th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Dec 02, 2022 - 13:18 PST

Past Incidents

Dec 5, 2022

No incidents reported today.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

Concierge and Premium Plus Phone Support Maintenance

Completed - The scheduled maintenance has been completed.
Dec 3, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:01 PST

Scheduled - Concierge and Premium Plus Phone support will be unavailable on Saturday, December 3rd from 6 a.m. PST - 2 p.m. PST. Ticket submissions and Live Chat will still be available at this time.
Dec 2, 14:59 PST

Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Dec 3, 12:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 11:00 PST

Scheduled - Chat support will be unavailable Saturday, December 3rd from 11 a.m. PST - 12 p.m. PST. Ticket submissions will still be available at this time.
Dec 3, 09:20 PST

Dec 2, 2022

Concierge and Premium Plus Phone Support Maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:00 PST

Scheduled - Concierge and Premium Plus Phone support will be unavailable on Friday, December 2nd, from 10 a.m. PST - 11 a.m. PST. Ticket submissions and Live chat will still be available at this time.
Dec 2, 07:07 PST

Dec 1, 2022

Billing Phone Support Maintenance

Completed - The scheduled maintenance has been completed.
Dec 1, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 13:02 PST

Scheduled - Billing phone support will be unavailable Thursday, December 1st from 1 p.m. PST - 2 p.m. PST. Ticket submissions will still be available at this time.
Dec 1, 09:01 PST

Username Change Service Maintenance

Completed - The scheduled maintenance has been completed.
Dec 1, 12:24 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 PST

Scheduled - We will be undergoing scheduled maintenance at this time. During this maintenance our Username Change Service will be unavailable.
Dec 1, 11:43 PST

Nov 30, 2022

Billing Maintenance

Completed - The scheduled maintenance has been completed.
Nov 30, 12:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 11:30 PST

Scheduled - We will be performing maintenance on our billing systems on Wednesday, November 30 at 11:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Nov 29, 07:33 PST

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Nov 30, 09:07 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 PST

Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, November 30, 2022, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 29, 06:02 PST

Nov 29, 2022

Billing Maintenance

Completed - The scheduled maintenance has been completed.
Nov 29, 10:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 09:30 PST

Scheduled - We will be performing maintenance on our billing systems on Tuesday, November 29 at 9:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Nov 29, 09:18 PST

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Nov 29, 09:32 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 06:06 PST

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , November 29, 2022, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 29, 06:01 PST

Nov 28, 2022

No incidents reported.

Nov 27, 2022

Concierge and Premium Plus Phone Support Maintenance

Completed - The scheduled maintenance has been completed.
Nov 27, 15:05 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:05 PST

Scheduled - Concierge and Premium Plus Phone support will be unavailable on 11/27/2022 from 6:00AM- 3:00PM. Ticket submissions and Live chat will still be available at this time.
Nov 27, 06:04 PST

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Nov 27, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:01 PST

Scheduled - Phone and chat support will be unavailable Sunday, November 27th from 10:00 AM PST - 11:00 AM PST. Ticket submissions will still be available at this time.
Nov 27, 08:42 PST

Nov 26, 2022

No incidents reported.

Nov 25, 2022

Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:00 PST

Scheduled - Live chat support will be unavailable Friday, November 25th from 6:00 a.m. PST - 2:00 p.m. PST. Billing Phone support and ticket submissions will still be available at this time.
Nov 23, 06:14 PST

Phone Support and Chat Unavailable

Completed - The scheduled maintenance has been completed.
Nov 25, 12:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 11:00 PST

Scheduled - Phone and chat support will be unavailable from 11:00AM to 12:00 PM PST, November 25th 2022. Case submissions are still available.
Nov 25, 07:35 PST

Nov 24, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:00 PST

Scheduled - Phone and chat support will be unavailable Thursday, November 24th from 6:00 a.m. PST - 2:00 p.m. PST in observance of Thanksgiving in the U.S. Ticket submissions will still be available at this time.
Nov 23, 06:12 PST

Nov 23, 2022

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Nov 23, 10:04 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 07:00 PST

Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, November 23, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 18, 12:29 PST

Nov 22, 2022

My.secondlife.com Maintenance

Resolved - This incident has been resolved.
Nov 22, 11:35 PST

Update - We are continuing to investigate this issue.
Nov 22, 11:17 PST

Update - We are continuing to investigate this issue.
Nov 22, 11:16 PST

Investigating - My.secondlife.com is currently under going maintenance and is unavailable. While we continue work to bring this service back online, both my.secondlife.com and in-world profiles will be inaccessible.

We will update this blog when this web service has been restored.
Nov 22, 11:16 PST

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Nov 22, 09:40 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:01 PST

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , November 22, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 18, 12:27 PST

Nov 21, 2022

Unplanned Voice Service Maintenance

Resolved - This incident has been resolved.
Nov 21, 11:52 PST

Investigating - Second Life’s voice services are currently experiencing issues. During this time voice service may be intermittent or unavailable entirely. Please watch this page for updates!
Nov 21, 11:36 PST