Investigating - We are currently investigating the Linden Home selection service, as some Residents are receiving an error message when they attempt to select a new Linden Home. Please follow this blog for updates as we work to fully restore this service for all Residents.
Mar 09, 2026 - 12:48 PDT
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, March 10th, beginning at approximately 6:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates. Posted on
Mar 08, 2026 - 13:04 PDT
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, March 11th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates. Posted on
Mar 04, 2026 - 11:03 PST
Past Incidents
Mar 9, 2026
Unresolved incident: Unscheduled Linden Home Maintenance.
Completed -
The scheduled maintenance has been completed.
Mar 6, 12:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 12:00 PST
Scheduled -
We will be performing maintenance on our billing systems on Friday, March 6 at 12:00PM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Mar 5, 14:04 PST
Completed -
The scheduled maintenance has been completed and the customer support system will resume its normal operations at the start of business tomorrow (Friday, March 6th). Thank you for your patience!
Mar 5, 17:19 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 17:00 PST
Scheduled -
Phone and chat support will be unavailable Thursday, March 5th from 17:00 PM PST - 18:00 PM PST. Ticket submissions will still be available at this time.
Mar 5, 06:23 PST
Completed -
The scheduled maintenance has been completed.
Mar 5, 14:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 13:30 PST
Scheduled -
We will be performing maintenance on our billing systems on Thursday, Match 5th at 1:30 PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Mar 4, 14:47 PST
Completed -
The scheduled maintenance has been completed.
Mar 5, 07:20 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:00 PST
Scheduled -
We will be performing rolling restarts for regions on the Second Life Preflight channel on Thursday, March 5th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Mar 4, 18:18 PST
Completed -
The scheduled maintenance has been completed.
Mar 4, 10:55 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:00 PST
Scheduled -
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, March 4th beginning at approximately 7:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Mar 2, 06:19 PST
Completed -
The scheduled maintenance has been completed.
Mar 3, 08:54 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:00 PST
Scheduled -
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, March 3rd, beginning at approximately 6:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Mar 2, 06:18 PST
Completed -
The scheduled maintenance has been completed.
Mar 2, 10:45 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 10:00 PST
Scheduled -
We will be performing maintenance on our billing systems on Monday, March 2nd at 10:00 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases (LindeX, Marketplace, Land, Premium, Name Change, etc). During this time, Support may also be unable to assist with refunds. Please watch this blog for updates.
Feb 28, 08:12 PST
Resolved -
This incident has been resolved.
Feb 27, 15:11 PST
Identified -
The issue has been identified and a fix is being implemented.
Feb 27, 14:40 PST
Investigating -
We’re currently aware of an issue where the Second Life Marketplace purchase may display error messages or otherwise does not respond as expected. Our team is actively monitoring the situation and working to identify the cause.
We’ll provide updates here as soon as more information becomes available.
Feb 27, 12:51 PST
Completed -
The scheduled maintenance has been completed.
Feb 26, 17:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 15:00 PST
Scheduled -
We are continuing to complete inventory maintenance which began on Thursday, February 26th at 3:00 PM Pacific Time. Please be advised that logins, in-world inventory access, marketplace purchases, etc. may be temporarily impacted during the maintenance window. This is an extension of our earlier scheduled maintenance, and we apologize for the early automated resolution of the maintenance notification.
Feb 26, 06:55 PST
Completed -
The scheduled maintenance has been completed.
Feb 25, 19:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 15:00 PST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 25, 07:39 PST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 25, 06:42 PST
Scheduled -
We are continuing to complete inventory maintenance which began on Tuesday, February 25th at 3:00 PM Pacific Time. Please be advised that logins, in-world inventory access, marketplace purchases, etc. may be temporarily impacted during the maintenance window. This is an extension of our earlier scheduled maintenance, and we apologize for the early automated resolution of the maintenance notification.
Feb 25, 06:37 PST
Completed -
The scheduled maintenance has been completed.
Feb 25, 11:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 10:30 PST
Scheduled -
We will be performing maintenance on our billing systems on Wednesday, February 25th at 10:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases (LindeX, Marketplace, Land, Premium, Name Change, etc). During this time, Support may also be unable to assist with refunds. Please watch this blog for updates.
Feb 25, 10:30 PST
Completed -
The scheduled maintenance has been completed.
Feb 25, 09:14 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 07:00 PST
Scheduled -
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, February 25th beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Feb 23, 06:34 PST
Resolved -
This incident has been resolved (for real this time) -- thank you for your patience!
Feb 24, 17:50 PST
Identified -
We are continuing to complete inventory maintenance which began on Tuesday, February 24th at 4:00 PM Pacific Time. Please be advised that logins, in-world inventory access, marketplace purchases, etc. may be temporarily impacted during the maintenance window. This is an extension of our earlier scheduled maintenance, and we apologize for the early automated resolution of the maintenance notification.
Feb 24, 17:07 PST
Completed -
The scheduled maintenance has been completed.
Feb 24, 17:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 16:00 PST
Scheduled -
We will be undergoing inventory maintenance on Tuesday, February 24th at 4:00 PM Pacific Time. Please be advised that logins, in-world inventory access, marketplace purchases, etc. may be temporarily impacted during the maintenance window.
Feb 24, 06:19 PST
Completed -
The scheduled maintenance has been completed.
Feb 24, 08:02 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 06:00 PST
Scheduled -
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , February 24th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Feb 22, 06:33 PST