Update - We appreciate your continued patience. We are still working to resolve this issue. Land auctions are still unavailable at this time. Please watch this blog for further updates.
Jul 16, 11:55 PDT
Investigating - Unfortunately, we have discovered some issues with the new auction services and we had to cancel the open auctions that were pending. Any active bids will returned promptly. Auction services will be offline for the weekend and we hope to resume services early next week.

We apologize for any inconvenience and thank you for your patience during this time.
Jul 13, 15:10 PDT
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rolling Restarts RC Channel Roll Jul 18, 07:00-12:00 PDT
We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, July 18th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Posted on Jul 16, 08:14 PDT
Past Incidents
Jul 16, 2018
Completed - This maintenance has been canceled.
Jul 16, 11:51 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 17th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jul 16, 08:17 PDT
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Completed - The scheduled maintenance has been completed.
Jul 13, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 12:00 PDT
Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, July 13th, 2018. Ticket submissions will still be available at this time.
Jul 13, 11:15 PDT
Resolved - This issue is now resolved - you should be able to transact normally with Mastercard. If you are still having issues, please contact support.
Jul 13, 07:01 PDT
Investigating - We are currently investigating an issue that may cause some Mastercard transactions to fail. This may also prevent Mastercards from being added as payment methods. Please monitor this blog for updates.
Jul 12, 11:13 PDT
Jul 12, 2018
Completed - The scheduled maintenance has been completed.
Jul 12, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 12:15 PDT
Scheduled - All phone and live chat support will be unavailable from 12:15 PM PDT to 1:30 PM PDT today. Ticket submissions will still be available at this time.
Jul 12, 09:25 PDT
Jul 11, 2018
Resolved - The land auctions are back online! You can read about the improvements here: https://community.secondlife.com/blogs/entry/2386-a-face-lift-for-auctions/
Jul 11, 11:32 PDT
Identified - Land auctions for Second Life are temporarily offline while we make improvements to the auction system. Land auctions will resume as normal once the improvements have completed. Watch this space for updates as they become available.
Jul 9, 12:16 PDT
Update - The scheduled maintenance has been completed.
Jul 11, 11:01 PDT
Completed - The scheduled maintenance has been completed.
Jul 11, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, July 11th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jul 9, 12:07 PDT
Jul 10, 2018

No incidents reported.

Jul 9, 2018
Resolved - This incident has been resolved.
Jul 9, 19:33 PDT
Investigating - We are currently undergoing unscheduled maintenance. Some residents may experience issues with degraded region performance, or may be unable to access certain regions at this time. We appreciate your patience while this issue is under investigation.
Jul 9, 08:28 PDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Completed - The scheduled maintenance has been completed.
Jul 6, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 12:00 PDT
Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, July 6, 2018. Ticket submissions will still be available at this time.
Jul 6, 11:36 PDT
Jul 5, 2018
Resolved - The MasterCard transactions issue has been resolved. If you continue to experience any issues using the MasterCard payment method please contact Support.
Jul 5, 12:02 PDT
Update - Thank you for your continued patience. This issue is still under investigation, and we will provide updates here as we have them.
Jul 2, 07:46 PDT
Update - We are continuing to investigate this issue. Thank you so much for your continued patience.
Jun 29, 09:22 PDT
Investigating - We are currently investigating an issue that may still cause some Mastercard transactions to fail. This may also prevent Mastercards from being added as payment methods. Please monitor this blog for more updates as they become available.
Jun 22, 10:52 PDT
Completed - The scheduled maintenance has been completed.
Jul 5, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 00:00 PDT
Scheduled - Concierge and Billing Phone Support and Live Chat will be closed on Wednesday, July 4th in observance of Independence Day. Ticket submission will remain available. Have a happy and safe holiday!
Jul 3, 13:41 PDT
Jul 3, 2018
Resolved - This incident has been resolved.
Jul 3, 15:13 PDT
Investigating - We are currently undergoing unscheduled maintenance on secondlife.com that may be preventing logins to the website for some or all users. Logins for Second Life via the viewer are unaffected.
Jul 3, 14:55 PDT
Resolved - Process credit requests from Second Life accounts to Skrill accounts are now completing normally. We are continuing to process some of the requests filed during this maintenance, and expect to have them completed shortly. We appreciate your patience!
Jul 3, 14:51 PDT
Investigating - We are aware that there has recently been a temporary delay in the completion of process credit requests from Second Life accounts to Skrill accounts. We are investigating and will have the situation resolved and all requests processed as quickly as possible. If you are waiting on a process credit request, we ask that you do not re-submit it. Thank you for your patience while we investigate this issue and resolve it.
Jun 29, 15:01 PDT
Resolved - We have resolved the Land Store issue.
Jul 3, 07:59 PDT
Investigating - We are currently investigating an issue with the Land Store (land.secondlife.com). Please see this post for more information and updates:

https://community.secondlife.com/forums/topic/424445-private-estate-prices-drop-but-the-land-store-is-having-issues/

We thank you for your patience during this time.
Jul 2, 16:41 PDT