Second Life Status

Investigating - Users of the Maintenance Jenever + Kaoliang viewer (6.5.3.567451) may be unable to log in. If the viewer detects inventory corruption (such as duplicate system folders), it will fail login to avoid further inventory issues. Please contact support if you see such an error and request that your inventory be fixed. Optionally: you may reinstall default release by downloading it from https://get.secondlife.com
Jan 21, 14:13 PST

Second Life Regions Operational

Second Life Main Channel Regions Operational

Second Life Release Candidate Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

land.secondlife.com Operational

Second Life Services Partial Outage

Logins Partial Outage

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

Experiences Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Rolling Restarts for Second Life Main Channel Jan 25, 06:00-15:00 PST

We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 25th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Jan 21, 13:32 PST

Rolling Restarts for Second Life RC Channels Jan 26, 07:00-13:00 PST

We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 26th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Jan 21, 13:33 PST

Past Incidents

Jan 22, 2022

No incidents reported today.

Jan 21, 2022

Unresolved incident: Login issues using Maintenance Viewer.

Jan 20, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Jan 20, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:45 PST

Scheduled - Phone and chat support will be unavailable Thursday, January 20 from 1:45 PST - 2:00 PST. Ticket submissions will still be available at this time.
Jan 20, 13:42 PST

Jan 19, 2022

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Jan 19, 08:28 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:00 PST

Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 19th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 14, 11:08 PST

Jan 18, 2022

Maturity Ratings Stuck on General in Search

Resolved - The issue has been resolved.
Jan 18, 13:57 PST

Investigating - We are aware of an issue that has caused maturity ratings to be locked on General in Search, both inworld and through a web browser. We are currently investigating the error. Please follow this blog for updates, thank you!
Jan 18, 13:29 PST

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Jan 18, 11:36 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 06:00 PST

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 18th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 14, 11:07 PST

Jan 17, 2022

Concierge Phone and Live Chat Support Closed for the Holiday

Completed - The scheduled maintenance has been completed.
Jan 17, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 PST

Scheduled - Concierge Phone and live chat support will be closed all day on Monday, January 17th for Martin Luther King day. Our Billing phone line and ticket submissions will still be available at this time.
Jan 16, 09:49 PST

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Jan 13, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 12:00 PST

Scheduled - Phone and chat support will be unavailable Thursday, January 13from 12:00 PST - 2:00 PST. Ticket submissions will still be available at this time.
Jan 13, 11:12 PST

Jan 12, 2022

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Jan 12, 09:18 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 07:00 PST

Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 12th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 7, 11:22 PST

Jan 11, 2022

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Jan 11, 12:05 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 06:01 PST

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 11th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 7, 11:21 PST

Jan 10, 2022

Second Life Login Maintenance

Completed - The scheduled maintenance has been completed.
Jan 10, 10:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 09:00 PST

Scheduled - We will be undergoing scheduled maintenance to Second Life logins on Monday, January 10th at 9:00 AM PST. During this time, logins may be temporarily unavailable during the update. Those already logged in will be unaffected. Please watch this blog for further information.
Jan 5, 15:07 PST

Jan 9, 2022

No incidents reported.

Jan 8, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Jan 8, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:15 PST

Scheduled - Phone and chat support will be unavailable Saturday, January 8 from 6:00 A.M. PST - 2:00 P.M. PST. Ticket submissions will still be available at this time.
Jan 8, 06:11 PST