Service Under Maintenance
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Under Maintenance
Chat Support   Under Maintenance
Phone Support   Under Maintenance
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2018

No incidents reported today.

Jan 17, 2018
Completed - All support channels are back open and available.
Jan 17, 13:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 12:15 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 12:15 PM to 1:30 PM PST, today January 17th, 2017. Case submissions are still available.
Jan 17, 08:12 PST
Completed - This scheduled maintenance has been completed.
Jan 17, 07:34 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 07:00 PST
Scheduled - We will be performing scheduled maintenance from 7:00 AM to 8:00 AM PST, today January 17th, 2017. During this maintenance, some residents may be logged off, or may be unable to log in, and some regions may be offline. Please check this blog for updates.
Jan 17, 05:07 PST
Completed - The scheduled maintenance has been completed.
Jan 17, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 6:00 AM to 7:00 AM PST, today January 17th, 2017. Case submissions are still available
Jan 17, 04:57 PST
Jan 16, 2018
Resolved - Scheduled maintenance is now complete. Thank you for your patience.
Jan 16, 09:00 PST
Investigating - We are performing rolling restarts for regions on the main Second Life Server channel today, January 16th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jan 16, 05:57 PST
Completed - The scheduled maintenance has been completed.
Jan 16, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 14:00 PST
Scheduled - In observance of Martin Luther King Jr. day - Basic, Premium / Concierge Live Chat and phone support will be closed on Monday January 15, 2018. Case submissions will remain open. All support channels will re-open Tuesday, January 16, 2018 at 5 AM PST
Jan 12, 13:38 PST
Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018
Completed - The scheduled maintenance has been completed.
Jan 12, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 12:00 PM to 1:00 PM PST, today January 12th, 2017. Case submissions are still available
Jan 12, 11:52 PST
Resolved - The unscheduled maintenance to our instant message to email service is complete.
Jan 12, 12:32 PST
Investigating - We are currently undergoing unscheduled maintenance to our instant message to email service. During this time, residents may not receive emails for offline instant messages. Please check this blog for updates.
Jan 12, 10:37 PST
Jan 11, 2018

No incidents reported.

Jan 10, 2018
Completed - The scheduled maintenance has been completed.
Jan 10, 10:25 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Magnum, Blue Steel, LeTigre and Snack server channels beginning at approximately 7:00 AM PDT on January 10th. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jan 10, 06:45 PST
Jan 9, 2018
Completed - The scheduled maintenance has been completed.
Jan 9, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 08:00 PST
Scheduled - We will be performing scheduled maintenance on the base services for Second Life. During this time you may notice slower than normal load times as well as issues with login and billing services. We appreciate your patience while we continue to perform upgrades and maintenance.
Jan 8, 10:25 PST
Jan 8, 2018
Resolved - The unscheduled maintenance has been completed. Thank you for your patience!
Jan 8, 22:14 PST
Investigating - We are currently undergoing unscheduled maintenance. Our engineers are investigating now.
Jan 8, 21:01 PST
Completed - Scheduled Billing Maintenance has been completed! All billing services are now up and fully operational
Jan 8, 11:28 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 11:01 PST
Scheduled - We will be performing scheduled maintenance on our billing system beginning today, Monday, January 8, 2018 at 11:00 AM PST. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please check this blog for updates.
Jan 8, 09:04 PST
Jan 7, 2018
Resolved - The unscheduled maintenance has been completed.
Jan 7, 11:32 PST
Update - Our billing services, including LindeX and Marketplace, also may not be available during this maintenance. Credit card processing may be affected during this time as well.
Jan 7, 10:50 PST
Investigating - We are aware that there may be an issue with Second Life logins at this time. We are actively investigating this issue, and will provide updates via this blog. Thank you for your patience as we work to resolve this.
Jan 7, 10:32 PST
Jan 6, 2018
Resolved - This incident has been resolved.
Jan 6, 00:16 PST
Monitoring - Some Second Life services are currently experiencing an outage. We are currently monitoring this issue and are working towards a solution. During this time, some Second Life services may be unavailable including, but not limited to: logging in, building, chatting, web services and object rezzing. Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.

Please monitor this blog for additional updates
Jan 5, 23:17 PST
Jan 5, 2018
Completed - The scheduled maintenance has been completed.
Jan 5, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 12:00 PST
Scheduled - Concierge phone, Premium chat support and Billing phone will be unavailable from 12:00 PM to 1:00 PM PST, today January 5th, 2017. Case submissions are still available
Jan 5, 11:56 PST
Jan 4, 2018

No incidents reported.