Identified - The issue has been identified, and a fix is in the works. Please follow this blog for updates.
Nov 25, 2022 - 07:19 PST
Investigating - We are currently investigating an issue where some Linden Home rezzers are not working as expected. Residents may see an error incorrectly telling them that they must be a Premium Member and own the plot to use the menu. Please follow this blog for updates.
Nov 24, 2022 - 08:24 PST
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 6th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Dec 02, 2022 - 13:17 PST
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, December 7th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Dec 02, 2022 - 13:18 PST
Past Incidents
Dec 5, 2022

No incidents reported today.

Dec 4, 2022

No incidents reported.

Dec 3, 2022
Completed - The scheduled maintenance has been completed.
Dec 3, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:01 PST
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Saturday, December 3rd from 6 a.m. PST - 2 p.m. PST. Ticket submissions and Live Chat will still be available at this time.
Dec 2, 14:59 PST
Completed - The scheduled maintenance has been completed.
Dec 3, 12:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 11:00 PST
Scheduled - Chat support will be unavailable Saturday, December 3rd from 11 a.m. PST - 12 p.m. PST. Ticket submissions will still be available at this time.
Dec 3, 09:20 PST
Dec 2, 2022
Completed - The scheduled maintenance has been completed.
Dec 2, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:00 PST
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Friday, December 2nd, from 10 a.m. PST - 11 a.m. PST. Ticket submissions and Live chat will still be available at this time.
Dec 2, 07:07 PST
Dec 1, 2022
Completed - The scheduled maintenance has been completed.
Dec 1, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 13:02 PST
Scheduled - Billing phone support will be unavailable Thursday, December 1st from 1 p.m. PST - 2 p.m. PST. Ticket submissions will still be available at this time.
Dec 1, 09:01 PST
Completed - The scheduled maintenance has been completed.
Dec 1, 12:24 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 PST
Scheduled - We will be undergoing scheduled maintenance at this time. During this maintenance our Username Change Service will be unavailable.
Dec 1, 11:43 PST
Nov 30, 2022
Completed - The scheduled maintenance has been completed.
Nov 30, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 11:30 PST
Scheduled - We will be performing maintenance on our billing systems on Wednesday, November 30 at 11:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Nov 29, 07:33 PST
Completed - The scheduled maintenance has been completed.
Nov 30, 09:07 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, November 30, 2022, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 29, 06:02 PST
Nov 29, 2022
Completed - The scheduled maintenance has been completed.
Nov 29, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 09:30 PST
Scheduled - We will be performing maintenance on our billing systems on Tuesday, November 29 at 9:30 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Nov 29, 09:18 PST
Completed - The scheduled maintenance has been completed.
Nov 29, 09:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 06:06 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , November 29, 2022, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 29, 06:01 PST
Nov 28, 2022

No incidents reported.

Nov 27, 2022
Completed - The scheduled maintenance has been completed.
Nov 27, 15:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:05 PST
Scheduled - Concierge and Premium Plus Phone support will be unavailable on 11/27/2022 from 6:00AM- 3:00PM. Ticket submissions and Live chat will still be available at this time.
Nov 27, 06:04 PST
Completed - The scheduled maintenance has been completed.
Nov 27, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:01 PST
Scheduled - Phone and chat support will be unavailable Sunday, November 27th from 10:00 AM PST - 11:00 AM PST. Ticket submissions will still be available at this time.
Nov 27, 08:42 PST
Nov 26, 2022

No incidents reported.

Nov 25, 2022
Completed - The scheduled maintenance has been completed.
Nov 25, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:00 PST
Scheduled - Live chat support will be unavailable Friday, November 25th from 6:00 a.m. PST - 2:00 p.m. PST. Billing Phone support and ticket submissions will still be available at this time.
Nov 23, 06:14 PST
Completed - The scheduled maintenance has been completed.
Nov 25, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 11:00 PST
Scheduled - Phone and chat support will be unavailable from 11:00AM to 12:00 PM PST, November 25th 2022. Case submissions are still available.
Nov 25, 07:35 PST
Nov 24, 2022
Completed - The scheduled maintenance has been completed.
Nov 24, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:00 PST
Scheduled - Phone and chat support will be unavailable Thursday, November 24th from 6:00 a.m. PST - 2:00 p.m. PST in observance of Thanksgiving in the U.S. Ticket submissions will still be available at this time.
Nov 23, 06:12 PST
Nov 23, 2022
Completed - The scheduled maintenance has been completed.
Nov 23, 10:04 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, November 23, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 18, 12:29 PST
Nov 22, 2022
Resolved - This incident has been resolved.
Nov 22, 11:35 PST
Update - We are continuing to investigate this issue.
Nov 22, 11:17 PST
Update - We are continuing to investigate this issue.
Nov 22, 11:16 PST
Investigating - My.secondlife.com is currently under going maintenance and is unavailable. While we continue work to bring this service back online, both my.secondlife.com and in-world profiles will be inaccessible.

We will update this blog when this web service has been restored.

Nov 22, 11:16 PST
Completed - The scheduled maintenance has been completed.
Nov 22, 09:40 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:01 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , November 22, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Nov 18, 12:27 PST
Nov 21, 2022
Resolved - This incident has been resolved.
Nov 21, 11:52 PST
Investigating - Second Life’s voice services are currently experiencing issues. During this time voice service may be intermittent or unavailable entirely. Please watch this page for updates!
Nov 21, 11:36 PST