Second Life Status

All Systems Operational

Second Life Regions Operational

Second Life Main Channel Regions

Operational

Second Life Release Candidate Regions

Operational

Websites Operational

secondlife.com

Operational

marketplace.secondlife.com

Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com

Operational

land.secondlife.com Operational

Second Life Services Operational

Logins

Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat

Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

Experiences

Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Rolling Restarts for Second Life RC Channels Sep 27, 2023 07:00-13:00 PDT

We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, September 27th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Sep 23, 2023 - 09:24 PDT

Billing Phone Support Maintenance Sep 28, 2023 13:30-14:00 PDT

Billing Phone support will be unavailable on Thursday, September 28th from 1:30 PM PST - 2:00 PM PST. Ticket submissions will still be available at this time.
Posted on Sep 23, 2023 - 09:28 PDT

Past Incidents

Sep 26, 2023

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Sep 26, 08:11 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 26th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 23, 09:23 PDT

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

Billing Phone Support Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 13:30 PDT

Scheduled - Billing Phone support will be unavailable on Thursday, September 21st from 1:30 PM PST - 2:00 PM PST. Ticket submissions will still be available at this time.
Sep 21, 10:06 PDT

Sep 20, 2023

Billing Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 09:00 PDT

Scheduled - We will be performing maintenance on our billing systems on Wednesday, September 20 at 9:00 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Residents may also be unable to update their billing information. Please watch this blog for updates.
Sep 19, 10:25 PDT

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Sep 20, 09:37 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 07:00 PDT

Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, September 20th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 15, 10:38 PDT

Sep 19, 2023

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Sep 19, 10:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:00 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 19th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 15, 10:37 PDT

Unscheduled Maintenance

Resolved - This incident has been resolved.
Sep 19, 08:29 PDT

Investigating - In-world content that uses outbound web connections (such as vendor servers or other objects using HTTP) may be experiencing connection issues at this time due to service problems with a third party provider. We are currently investigating this issue. Please watch this blog for updates
Sep 18, 18:28 PDT

Sep 18, 2023

Sep 17, 2023

No incidents reported.

Sep 16, 2023

Concierge and Premium Plus Phone Support Maintenance

Completed - The scheduled maintenance has been completed.
Sep 16, 14:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 07:15 PDT

Scheduled - Concierge and Premium Plus Phone support will be unavailable on Saturday, September 16th, from 7:15 am PST - 2 pm PST. Ticket submissions and Live chat will still be available at this time.
Sep 16, 07:14 PDT

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Sep 16, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 11:02 PDT

Scheduled - Live chat support will be unavailable Saturday, September 16th from 11 am PST - 12 pm PST. Ticket submissions will still be available at this time.
Sep 16, 07:16 PDT

Sep 15, 2023

No incidents reported.

Sep 14, 2023

Billing Phone Support Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 14:10 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 13:39 PDT

Scheduled - Billing Phone support will be unavailable on Thursday, September 14th from 1:30 PM PST - 2:00 PM PST. Ticket submissions will still be available at this time.
Sep 14, 13:38 PDT

Sep 13, 2023

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Sep 13, 09:38 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:00 PDT

Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, September 13th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 9, 06:17 PDT

Sep 12, 2023

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Sep 12, 09:44 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 06:01 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, September 12th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Sep 9, 06:16 PDT