Second Life Status

All Systems Operational

Second Life Regions Operational

Second Life Main Channel Regions Operational

Second Life Release Candidate Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

Second Life Services Operational

Logins Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Billing Maintenance Feb 25, 17:00-18:00 PST

We will be performing maintenance on our billing systems on Tuesday, February 25th, at 5:00 PM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Posted on Feb 25, 10:28 PST

Rolling Restarts RC Channels Feb 26, 03:00-15:00 PST

We will be performing rolling restarts for regions on RC Channels on Wednesday, February 26th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Feb 21, 13:56 PST

Past Incidents

Feb 25, 2020

Rolling Restarts Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Feb 25, 09:08 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 06:30 PST

Scheduled - We will be performing rolling restarts for regions on the Second Life Main Channel on Tuesday, February 25th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 21, 13:56 PST

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Feb 20, 14:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 13:30 PST

Scheduled - Phone and chat support will be unavailable on Thursday, February 20th from 1:30-2:30 PM PST. Ticket submissions will still be available at this time.
Feb 20, 11:03 PST

Unscheduled Live Chat Maintenance

Resolved - This incident has been resolved.
Feb 20, 14:11 PST

Investigating - We are aware of an issue with live chat support not sending/receiving messages properly and we are currently investigating. Ticket submissions are still available during this time if you are experiencing issues contacting support via live chat.
Feb 20, 11:01 PST

Feb 19, 2020

Rolling Restarts RC Channels

Completed - The scheduled maintenance has been completed.
Feb 19, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 03:00 PST

Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, February 19th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 18, 06:22 PST

Feb 18, 2020

Rolling Restarts Second Life Main Channel

Completed - The scheduled maintenance has been completed.
Feb 18, 12:12 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:31 PST

Scheduled - We will be performing rolling restarts for regions on the Second Life Main Channel on Tuesday, February 18th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 18, 06:15 PST

Feb 17, 2020

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Feb 17, 15:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 PST

Scheduled - Billing phone, Concierge Phone, and live chat support will be unavailable on Monday, February 17th in observance of President's Day. Ticket submissions will still be available at this time.
Feb 14, 11:53 PST

Feb 16, 2020

Region Traffic Figures Not Reporting

Resolved - This incident has been resolved.
Feb 16, 14:06 PST

Investigating - We are aware of an issue that is preventing some regions traffic figures from accurately reporting. We are looking into the possible reasons for the issue, and hope to have a fix for it soon. We sincerely apologize for any inconvenience this may cause.
Feb 14, 07:24 PST

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Feb 16, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:01 PST

Scheduled - Concierge Phone, and live chat support will be unavailable on Sunday, February 16th from 10:00-11:00 AM PST. Ticket submissions will still be available at this time.
Feb 16, 06:03 PST

Feb 15, 2020

No incidents reported.

Feb 13, 2020

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Feb 13, 14:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 12:15 PST

Scheduled - Phone and chat support will be unavailable on Thursday, February 13th from 12:10-2:30 PM PST. Ticket submissions will still be available at this time.
Feb 13, 10:12 PST

Scheduled Billing Maintenance

Completed - The scheduled maintenance has been completed.
Feb 13, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:30 PST

Scheduled - We will be performing maintenance on our billing systems Thursday, February 13th, at 10:30 AM PDT. While this maintenance is in progress Residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Feb 13, 10:05 PST

Feb 12, 2020

Rolling Restarts for RC Channels

Completed - The scheduled maintenance has been completed.
Feb 12, 11:51 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 07:01 PST

Scheduled - We will be performing rolling restarts for regions on RC Channels on Wednesday, February 12th. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Feb 11, 08:00 PST

Feb 11, 2020

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Feb 11, 13:01 PST

Update - The scheduled maintenance is complete.
Feb 11, 13:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 12:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Feb 11, 11:25 PST

Scheduled - Phone and chat support will be unavailable on Tuesday, February 11th from 12:00-2:00 PM PST. Ticket submissions will still be available at this time.
Feb 11, 10:54 PST