Second Life - Facebook Image Posting Issues
Investigating - We are aware that Second Life residents are having issues with posting images to Facebook via Second Life and we are currently investigating this. Please keep an eye on this blog for further updates.
Aug 7, 15:06 PDT
Second Life Regions Operational
Second Life Main Channel Regions   ? Operational
Second Life RC LeTigre Regions   ? Operational
Second Life RC BlueSteel Regions   ? Operational
Second Life RC Magnum Regions   ? Operational
Second Life RC Snack Regions   ? Operational
Second Life RC Cake Regions   ? Operational
Websites Operational
secondlife.com   ? Operational
marketplace.secondlife.com   ? Operational
community.secondlife.com   Operational
wiki.secondlife.com   Operational
my.secondlife.com   Operational
jira.secondlife.com   Operational
support.secondlife.com   Operational
search.secondlife.com   Operational
places.secondlife.com   ? Operational
Second Life Services Operational
Logins   ? Operational
LindeX Purchases   Operational
Marketplace Purchases   Operational
Process Credits   Operational
Inworld Services Operational
Group Text Chat   Operational
L$ Transactions   Operational
Rezzing   Operational
Voice Chat   ? Operational
Profiles   Operational
Teleports   Operational
Inventory   Operational
Group Voice Chat   Operational
External Support Operational
Chat Support   Operational
Phone Support   Operational
Case Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2018
Concierge Phone and Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Aug 16, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 13:31 PDT
Scheduled - All phone and live chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today. Ticket submissions will still be available at this time.
Aug 16, 12:32 PDT
Aug 15, 2018
Rolling Restarts RC Channel Roll
Completed - The scheduled maintenance has been completed.
Aug 15, 09:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, August 15th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Aug 13, 11:12 PDT
Scheduled Second Life Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 06:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 06:00 PDT
Scheduled - On Wednesday, August 15th, we will be undergoing scheduled maintenance to Second Life starting at 6AM PDT. During this time, residents may be logged off and will not be able to log in until maintenance is complete. Please keep an eye on this blog for updates.
Aug 13, 11:18 PDT
Aug 14, 2018
Rolling Restarts Main Channel Roll
Completed - The scheduled maintenance has been completed.
Aug 14, 12:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 14th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 13, 11:09 PDT
Community Website Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 11:00 PDT
Scheduled - We will be performing scheduled maintenance from 11:00 AM to 12:00 PM PDT, Tuesday August 14th, 2018 on our community website. During this time the website may be unavailable. We appreciate your patience while we continue to perform upgrades and maintenance.
Aug 14, 09:42 PDT
Second Life Billing Maintenance
Completed - The billing maintenance has been completed.
Aug 14, 11:45 PDT
Scheduled - We will be performing some brief maintenance on our billing systems on Tuesday, August 14th, beginning at approximately 9:30 AM PDT. While this maintenance is in progress, our billing services, including LindeX transactions and Marketplace, will not be available. Please check this blog for updates.
Aug 13, 14:53 PDT
Aug 13, 2018
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:30 PDT
Scheduled - We will be performing scheduled maintenance from 5:30 AM to 6:30 AM PDT, Monday August 13th, 2018. During this time you may notice slower than normal load times as well as issues with login and billing services. We appreciate your patience while we continue to perform upgrades and maintenance.
Aug 7, 12:20 PDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Billing Phone Support Unavailable
Completed - The scheduled maintenance has been completed.
Aug 10, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 12:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 10, 11:52 PDT
Scheduled - Billing phone support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, August 10th, 2018. Ticket submissions will still be available at this time.
Aug 10, 11:52 PDT
Bug Reporting Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 20:00 PDT
Scheduled - Second Life's bug reporting system Jira will briefly be experiencing maintenance and may not be accessible on August 9th, between the hours of 8pm and midnight. Please see this blog for updates.
Aug 9, 06:08 PDT
Aug 9, 2018
Concierge Phone and Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Aug 9, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 13:32 PDT
Scheduled - Concierge phone support and chat support will be unavailable from 1:30 PM PDT to 2:30 PM PDT today, August 9th, 2018. Ticket submissions will still be available at this time.
Aug 9, 13:03 PDT
Aug 8, 2018
Rolling Restarts RC Channel Roll
Completed - This scheduled region maintenance is now complete!
Aug 8, 10:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels beginning at approximately 7:00 AM PDT on Wednesday, August 8th, 2018. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Aug 6, 08:05 PDT
Login Issues
Resolved - This issue has been resolved! If you in Germany and are still experiencing log-in issues, please contact our support team via chat or ticket for assistance.
Aug 8, 10:28 PDT
Investigating - Some German residents are currently experiencing login issues. These appear to specific to particular Internet Providers. If you are unable to log in from Germany, please contact your Internet Provider for assistance.
Jul 29, 10:24 PDT
Aug 7, 2018
Rolling Restarts Main Channel Roll
Completed - The scheduled maintenance has been completed.
Aug 7, 12:16 PDT
Update - Scheduled maintenance is still currently in progress. Due to code updates with this rolling restart, region downtime may be longer than normal.
Aug 7, 06:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, August 7th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 6, 08:09 PDT
Aug 6, 2018
Unscheduled Voice Maintenance
Resolved - The unscheduled maintenance to resolve an issue affecting in world voice services has been completed.

Thank you for your patience!
Aug 6, 16:12 PDT
Investigating - We are currently aware of and investigating an issue affecting in world voice. Please continue to check this blog for updates.

We appreciate your patience during this time.
Aug 6, 16:01 PDT
Aug 5, 2018
Concierge Phone and Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Aug 5, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 PDT
Scheduled - Concierge phone support and chat support will be unavailable from 10:00 AM PDT to 11:00 AM PDT today, August 5th, 2018. Ticket submissions will still be available at this time.
Aug 5, 09:28 PDT
Aug 4, 2018
Concierge Phone Support Unavailable
Completed - The scheduled maintenance has been completed.
Aug 4, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:00 PDT
Scheduled - Concierge phone support will be unavailable from 9:00 AM PDT to 11:30 AM PDT today, August 4th, 2018. Live chat and ticket submissions will still be available at this time.
Aug 4, 07:54 PDT
Aug 3, 2018
Concierge and Billing Phone Support and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Aug 3, 13:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 12:00 PDT
Scheduled - All phone and live chat support will be unavailable from 12:00 PM PDT to 1:00 PM PDT today, August 3rd, 2018. Ticket submissions will still be available at this time.
Aug 3, 09:37 PDT
Aug 2, 2018
Concierge and Billing Phone Support, and Live Chat Unavailable
Completed - The scheduled maintenance has been completed.
Aug 2, 13:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 12:15 PDT
Scheduled - All phone and live chat support will be unavailable from 12:15 PM PDT to 1:30 PM PDT today. Ticket submissions will still be available at this time.
Aug 2, 11:12 PDT
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