Identified - We are currently experiencing higher than normal ticket volumes. We apologize for any delay you may experience and our support teams are currently working all tickets in the order that they are recieved. We appreciate your patience.
May 4, 13:59 PDT
Investigating - New Region sales are currently on hold. Please see https://community.secondlife.com/blogs/entry/4497-limited-availability-of-new-second-life-regions/ for more information and other options for finding land in SL.
It is still possible to manage your current land holdings via land.secondlife.com.
May 14, 14:30 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Degraded Performance
90 days ago
100.0 % uptime
Today
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Degraded Performance
90 days ago
100.0 % uptime
Today
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 2, 2020

No incidents reported today.

Jul 1, 2020
Completed - The scheduled maintenance has been completed.
Jul 1, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 19:00 PDT
Scheduled - Skrill will be performing maintenance on their billing systems Wednesday, July 1st at 7:00 PM PDT. While this maintenance is in progress Residents may be unable to use their Skrill payment method at the cashier or make purchases. Please watch this blog for updates.
Jun 29, 10:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 10:17 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 1, 10:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the RC Channels on Wednesday, July 1st beginning at 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Jun 30, 06:03 PDT
Jun 30, 2020

No incidents reported.

Jun 29, 2020
Completed - The scheduled maintenance has been completed.
Jun 29, 10:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 09:45 PDT
Scheduled - We will be performing maintenance on our billing systems Monday, June 29nd, at 9:45 AM PDT. While this maintenance is in progress Residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Jun 29, 09:41 PDT
Jun 28, 2020

No incidents reported.

Jun 27, 2020
Completed - The scheduled maintenance has been completed.
Jun 27, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 09:00 PDT
Scheduled - Phone and chat support will be unavailable on Saturday June 27th from 9:00-12:00 PM PST. Ticket submissions will still be available at this time.
Jun 27, 06:08 PDT
Jun 26, 2020

No incidents reported.

Jun 25, 2020
Completed - The scheduled maintenance has been completed.
Jun 25, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:00 PDT
Scheduled - Phone and chat support will be unavailable on Thursday, June 25th from 12:00-1:30 PM PST. Ticket submissions will still be available at this time.
Jun 25, 10:06 PDT
Jun 24, 2020
Completed - The scheduled maintenance has been completed.
Jun 24, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:00 PDT
Scheduled - We will be performing maintenance on some back-end services on Wednesday, June 24th, beginning at 10:00 a.m. PDT. During this time, some Residents may see delays with online status, chat, and email messages. Please check this blog for updates.
Jun 23, 14:11 PDT
Jun 23, 2020
Completed - The scheduled maintenance has been completed.
Jun 23, 10:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 03:00 PDT
Scheduled - We are performing rolling restarts for regions on the Second Life Main Channel on Tuesday, June 23rd. Please refrain from rezzing no copy objects and remember to save all builds.
Jun 19, 14:51 PDT
Jun 22, 2020
Completed - The scheduled maintenance has been completed.
Jun 22, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 09:00 PDT
Scheduled - We will be performing maintenance on our billing systems Monday, June 22nd, at 9 AM PDT. While this maintenance is in progress Residents may be unable to use the cashier or make purchases. Please watch this blog for updates.
Jun 18, 14:55 PDT
Jun 21, 2020
Completed - The scheduled maintenance has been completed.
Jun 21, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 10:00 PDT
Scheduled - Phone and chat support will be unavailable on Sunday, June 21st from 10:00-11:00 AM PST. Ticket submissions will still be available at this time.
Jun 21, 08:00 PDT
Jun 20, 2020

No incidents reported.

Jun 19, 2020

No incidents reported.

Jun 18, 2020

No incidents reported.