Investigating - Support ticket submissions are currently experiencing issues and we are currently investigating. Please watch this page for updates!
Jul 18, 2024 - 12:07 PDT
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Under Maintenance
Chat Support Operational
Phone Support Operational
Case Support Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2024

No incidents reported today.

Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 12:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, July 18th from 12 p.m. PST - 2:00 p.m. PST. Ticket submissions will still be available at this time.
Jul 18, 06:56 PDT
Completed - The scheduled maintenance has been completed.
Jul 18, 10:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 10:15 PDT
Scheduled - We will be performing maintenance on the BlueSteel RC server channel beginning at approximately 10:15 AM PST on Thursday, July 18, 2024. Please refrain from rezzing no-copy objects, and remember to save all builds. Please check this blog for updates.
Jul 18, 10:08 PDT
Completed - The scheduled maintenance has been completed.
Jul 18, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, July 18th from 9:00 a.m. PST - 10:00 a.m. PST. Ticket submissions will still be available at this time.
Jul 18, 07:50 PDT
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 09:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 17th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 13, 06:22 PDT
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 07:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 16th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 13, 06:21 PDT
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 11:01 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Monday, July 15 from 11AM-12PM Pacific. Ticket submissions and Live chat will still be available at this time.
Jul 15, 06:35 PDT
Completed - The scheduled maintenance has been completed.
Jul 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 PDT
Scheduled - Today July 15th at 10:00AM SLT we will be conducting scheduled server maintenance. During this time residents may experience disruptions to LSL scripts that manage emails, inworld presence, and group conferences and group chat. Please follow this blog for updates.
Jul 15, 04:37 PDT
Resolved - This incident has been resolved.
Jul 15, 10:06 PDT
Investigating - We are aware that some Residents of Southeast Asia may be experiencing problems trying to log into and/or stay connected to Second Life due to undersea cable damage. We are sorry for the inconvenience.

More information will be posted to the status blog as it is available. You can read more about this issue at https://www.reuters.com/world/asia-pacific/three-vietnams-five-undersea-internet-cables-are-down-2024-06-17/

Jun 26, 10:14 PDT
Completed - The scheduled maintenance has been completed.
Jul 15, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 08:30 PDT
Scheduled - We will be performing maintenance on our billing services on Monday, July 15th at 8:30am PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jul 12, 09:57 PDT
Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 PDT
Scheduled - On Sunday, July 14th, 2024, Phone Support will be unavailable for the entire day. Ticket submissions and Live Chat Support will still be available during most of that time. Live Chat will be closed for 1 hour at 10 AM PST/SLT. Please watch this blog for updates.
Jul 10, 12:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 PDT
Scheduled - On Sunday, July 14th, 2024, Live Chat Support will be unavailable at 10 AM PST/SLT for one hour. Ticket submissions will still be available at that time. Please watch this blog for updates.
Jul 10, 12:05 PDT
Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 10:00 PDT
Scheduled - On Saturday, July 13th, 2024, Live Chat Support and Phone Support will be unavailable at 10 AM PST/SLT for one hour. Ticket submissions will still be available at that time. Please watch this blog for updates.
Jul 10, 10:00 PDT
Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, July 11th from 9:00 a.m. PST - 10:00 a.m. PST. Ticket submissions will still be available at this time.
Jul 11, 08:29 PDT
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 12:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 10th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 5, 13:12 PDT
Completed - The scheduled maintenance has been completed.
Jul 10, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:30 PDT
Scheduled - Tomorrow July 10th at 10:30AM SLT we will be conducting scheduled server maintenance. During this time residents may experience disruptions to LSL scripts that manage emails, inworld presence, and group chat. Please follow this blog for updates.
Jul 9, 10:12 PDT
Completed - The scheduled maintenance has been completed.
Jul 10, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:30 PDT
Scheduled - We will be performing maintenance on our billing services on Wednesday, July 10th at 8:30am PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jul 9, 17:02 PDT
Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 11:30 PDT
Scheduled - We will be undergoing scheduled maintenance to Second Life logins on Tuesday, July 9th at 11:30 AM PST. During this time, logins may be temporarily unavailable during the update. Those already logged in may be affected as well. Please watch this blog for further information.
Jul 9, 09:12 PDT
Completed - The scheduled maintenance has been completed.
Jul 9, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 10:00 PDT
Scheduled - Billing phone support will be unavailable on July 9th from 10:00AM PST to 11:00AM PST. Ticket submissions will still be available. We thank you for your understanding.
Jul 9, 07:25 PDT
Completed - The scheduled maintenance has been completed.
Jul 9, 08:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 9th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jul 5, 13:11 PDT
Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 11:00 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Monday, July 8, 2024. Ticket submissions and Live chat will still be available at this time.
Jul 8, 10:36 PDT
Jul 7, 2024
Completed - The scheduled maintenance has been completed.
Jul 7, 18:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:07 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Sunday, July 7, 2024. Ticket submissions and Live chat will still be available at this time.
Jul 7, 06:06 PDT
Completed - The scheduled maintenance has been completed.
Jul 7, 11:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 11:00 PDT
Scheduled - Phone and chat support will be unavailable Sunday, July 7 from 11:00 PST - 12:00 PST. Ticket submissions will still be available at this time.
Jul 7, 06:13 PDT
Jul 6, 2024
Completed - The scheduled maintenance has been completed.
Jul 6, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Saturday, July 6th, from 10 a.m. PST - 11 a.m. PST. Ticket submissions will still be available at this time.
Jul 6, 05:55 PDT
Jul 5, 2024
Completed - The scheduled maintenance has been completed.
Jul 5, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 11:00 PDT
Scheduled - On Friday, July 5th, 2024, the Premium Plus and Concierge phone lines and Live Chat are going to be closed for maintenance at 11 AM PST for one hour. Ticket submissions will still be available at this time.
Jul 5, 06:07 PDT