Second Life Status

Rolling Restarts for Second Life Main Channel

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 06:00 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, April 26th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

Second Life Regions Under Maintenance

Second Life Main Channel Regions Under Maintenance

Second Life Release Candidate Regions Operational

Websites Operational

secondlife.com Operational

marketplace.secondlife.com Operational

community.secondlife.com Operational

wiki.secondlife.com Operational

my.secondlife.com Operational

jira.secondlife.com Operational

support.secondlife.com Operational

search.secondlife.com Operational

places.secondlife.com Operational

land.secondlife.com Operational

Second Life Services Operational

Logins Operational

LindeX Purchases Operational

Marketplace Purchases Operational

Process Credits Operational

Inworld Services Operational

Group Text Chat Operational

L$ Transactions Operational

Rezzing Operational

Voice Chat Operational

Profiles Operational

Teleports Operational

Inventory Operational

Group Voice Chat Operational

Experiences Operational

External Support Operational

Chat Support Operational

Phone Support Operational

Case Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Rolling Restarts for Second Life RC Channels Apr 27, 07:00-15:00 PDT

We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, April 27th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Posted on Apr 22, 12:30 PDT

Scheduled Agent Appearance Service Maintenance Apr 28, 09:00-10:00 PDT

We will be performing Scheduled Maintenance on our Agent Appearance Service on Thursday, April 28th, starting at 9:00 AM PDT. While this maintenance is in progress, avatars may fail to rez correctly and there could be other issues relating to avatar appearance. Please monitor this blog for updates.
Posted on Apr 25, 14:57 PDT

Past Incidents

Apr 26, 2022

Unresolved incident: Rolling Restarts for Second Life Main Channel.

Apr 25, 2022

No incidents reported.

Apr 24, 2022

No incidents reported.

Apr 23, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Apr 23, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:00 PDT

Scheduled - Phone and chat support will be unavailable Saturday, April 23 from 10 a.m. PDT - 11 a.m. PDT. Ticket submissions will still be available at this time.
Apr 23, 06:45 PDT

Apr 22, 2022

No incidents reported.

Apr 21, 2022

No incidents reported.

Apr 20, 2022

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Apr 20, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 07:01 PDT

Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, April 20th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Apr 15, 11:18 PDT

Apr 19, 2022

Rolling Restarts for Second Life Main Channel

Completed - The scheduled maintenance has been completed. Thank you for your patience - we apologize for this extra long roll day.
Apr 19, 16:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 06:00 PDT

Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , April 19th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Apr 15, 11:17 PDT

Marketplace Maintenance

Resolved - The maintenance has been completed.
Apr 19, 06:16 PDT

Investigating - Due to a backend update preparing to add new features to the Marketplace, merchants who use ANS in their stores may have seen a change to their item ID. This will be reverted in the near future.

Please follow this blog for updates.
Apr 15, 12:40 PDT

Apr 18, 2022

Billing Maintenance

Completed - The scheduled maintenance has been completed.
Apr 18, 10:13 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:45 PDT

Scheduled - We will be performing maintenance to our billing systems on Monday, April 18th, from 9:45 AM - 10:45 AM PDT. Residents may be unable to use the cashier or to make purchases during this time.

Please follow this blog for updates.
Apr 15, 11:13 PDT

Apr 17, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Apr 17, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:00 PDT

Scheduled - Phone and chat support will be unavailable Sunday, April 17th from 6:00 a.m. PDT - 2:00 p.m. PDT, so our support agents may enjoy time with their families. Ticket submissions will still be available at this time.
Apr 16, 07:07 PDT

Apr 16, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Apr 16, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:00 PDT

Scheduled - Phone and chat support will be unavailable Saturday, April 16th from 10:00 a.m. PDT - 11:00 a.m. PDT. Ticket submissions will still be available at this time.
Apr 16, 07:09 PDT

Apr 15, 2022

Homestead Maintenance

Resolved - This incident has been resolved.
Apr 15, 09:58 PDT

Investigating - We are currently performing unscheduled maintenance on homestead regions. Some homesteads may be temporarily inaccessible.

At this time, we ask you to refrain from restarting your homesteads while we work to resolve this issue.

We apologize for the inconvenience. Please monitor this blog for additional updates
Apr 15, 08:15 PDT

Apr 14, 2022

Phone and Live Chat Support Maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 12:00 PDT

Scheduled - Phone and chat support will be unavailable Thursday, April 14th from 12:00 PM to 2:00 PM PDT. Ticket submissions will still be available at this time.
Apr 14, 08:48 PDT

Unscheduled Support Maintenance

Resolved - This incident has been resolved.
Apr 14, 08:45 PDT

Investigating - Some users may have issues logging in to our Support Portal while this maintenance is in progress. Please monitor this blog for additional updates.
Apr 14, 06:10 PDT

Apr 13, 2022

Scheduled System Maintenance

Completed - The scheduled maintenance has been completed.
Apr 13, 16:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 14:30 PDT

Scheduled - We will be performing Scheduled System Maintenance today (Wednesday April 13th, 2022) at 2:30 PM PDT. During this maintenance, some users may be logged out, and logins will fail. Additionally, some users that remain logged may experience voice, chat and teleport failures.

Please monitor this blog for additional updates.
Apr 13, 10:13 PDT

Rolling Restarts for Second Life RC Channels

Completed - The scheduled maintenance has been completed.
Apr 13, 08:24 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:00 PDT

Scheduled - We will be performing rolling restarts for some regions on the Second Life RC Server channels on Wednesday, April 13th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Apr 11, 06:14 PDT

Apr 12, 2022

No incidents reported.