Inworld Objects Contents Tab Not Loading
Investigating - We are aware that the Contents tab for inworld objects is currently not loading for some residents. We are investigating this issue currently. Please watch this blog for updates.
Aug 14, 10:07 PDT
Limited availability of new Regions
Identified - New Private Region sales remain on hold. Please keep an eye on our Featured News blog for any major updates regarding new private region sales:
https://community.secondlife.com/blogs/blog/4-featured-news/

Please see https://community.secondlife.com/blogs/entry/4497-limited-availability-of-new-second-life-regions/ for more information and other options for finding land in SL.

It is still possible to manage your current land holdings via land.secondlife.com.
Jul 31, 10:20 PDT
Investigating - New Region sales are currently on hold. Please see https://community.secondlife.com/blogs/entry/4497-limited-availability-of-new-second-life-regions/ for more information and other options for finding land in SL.
It is still possible to manage your current land holdings via land.secondlife.com.
May 14, 14:30 PDT
Uptime over the past 90 days. View historical uptime.
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Under Maintenance
90 days ago
100.0 % uptime
Today
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Under Maintenance
90 days ago
100.0 % uptime
Today
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 14, 2020

Unresolved incident: Inworld Objects Contents Tab Not Loading.

Aug 13, 2020
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 13:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 12:00 PDT
Scheduled - Phone and chat support will be unavailable on Thursday, August 13th from 12:00-1:30 PM PST. Ticket submissions will still be available at this time.
Aug 13, 10:29 PDT
Aug 12, 2020
Issues with the Second Life Marketplace
Resolved - This incident has been resolved.
Aug 12, 14:49 PDT
Investigating - We are aware of issues with the Second Life Marketplace. Our engineers are investigating.
Aug 12, 13:04 PDT
Rolling Restarts Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Aug 12, 12:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the RC Channels on Wednesday, August 12th beginning at 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 7, 14:43 PDT
Aug 11, 2020
Premium Stipends Delayed
Resolved - This incident has been resolved.
Aug 11, 14:59 PDT
Investigating - We are aware the Stipends for this week have been delayed for some Premium members. We are investigating the issue, and expect them to be paid out soon. Please monitor this blog for updates.
Aug 11, 08:25 PDT
Billing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 PDT
Scheduled - We will be performing maintenance on our billing systems. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Jul 31, 06:43 PDT
Rolling Restarts Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Aug 11, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 03:00 PDT
Scheduled - We are performing rolling restarts for regions on the Second Life Main Channel on Tuesday, August 11th. Please refrain from rezzing no copy objects and remember to save all builds.
Aug 7, 14:40 PDT
Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
Scheduled Region Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 12:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 10:20 PDT
Scheduled - We will be performing restarts for some regions over the next two hours. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 6, 10:19 PDT
Aug 5, 2020
Rolling Restarts for Second Life Release Candidate Channels
Completed - The scheduled maintenance has been completed.
Aug 5, 14:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:05 PDT
Scheduled - We will be performing rolling restarts for regions on the RC Channels on Wednesday, August 5th beginning at 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Aug 5, 07:04 PDT
Aug 4, 2020
Scheduled Maintenance on Backend Systems
Completed - The scheduled maintenance has been completed.
Aug 4, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:30 PDT
Scheduled - Second Life will be performing maintenance on our backend systems on Tuesday, August 4th at 9:30 AM PDT. While this maintenance is in progress, some Residents may be unable to log in or experience a disconnect from chat groups, agent presence or object presence. Please watch this blog for updates.
Jul 29, 11:28 PDT
Aug 3, 2020
Issues with the Second Life Marketplace
Resolved - This incident has been resolved.
Aug 3, 23:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 23:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 3, 22:47 PDT
Investigating - We are aware of issues with the Second Life Marketplace. Our engineers are investigating.
Aug 3, 22:33 PDT
Scheduled Maintenance on Backend Systems
Completed - The scheduled maintenance has been completed.
Aug 3, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 09:30 PDT
Scheduled - Second Life will be performing maintenance on our backend systems on Monday, August 3rd at 9:30 AM PDT. While this maintenance is in progress, some Residents may be unable to log in or experience a disconnect from chat groups, agent presence or object presence. Please watch this blog for updates.
Jul 29, 11:27 PDT
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Increased Ticket Volumes
Resolved - Thank you for your patience! We're happy to report that wait times for most of our Support ticket types have improved to the point that we're marking this report as resolved. However, our Support department is still experiencing a heightened level of interest in Second Life, which may slightly increase wait times for some specialist Support tickets. We're very sorry for the inconvenience.
Jul 31, 11:14 PDT
Identified - We are currently experiencing higher than normal ticket volumes. We apologize for any delay you may experience and our support teams are currently working all tickets in the order that they are recieved. We appreciate your patience.
May 4, 13:59 PDT
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