[RESOLVED] Scheduled Maintenance

Posted by Status Desk on November 20th, 2014 at 08:25 am PST

[Resolved 8:25 AM PDT, 20 November 2014] The scheduled maintenance is now complete.

[Update 8:05 AM PDT, 20 November 2014] The scheduled maintenance is now in progress.

[Posted 4:39 PM PDT, 19 November 2014] We will be performing scheduled maintenance on Thursday, November 20th, 2014 beginning at approximately 8:00am PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

Scheduled Server Maintenance

Posted by Status Desk on November 19th, 2014 at 07:22 am PST

[Posted 12:10 PM PDT, 18 November 2014] We will be performing additional scheduled maintenance on 19 November at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Scheduled Billing System Maintenance

Posted by Status Desk on November 17th, 2014 at 10:20 am PST

[Resolved 10:20 AM PST, 17 November 2014] The scheduled billing system maintenance is now complete.

[Posted 6:17 PM PST, 16 November 2014] We will be performing scheduled maintenance on our billing system on Monday, November 17, 2014 beginning at approximately 9:30am PST. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[UPDATE] Scheduled Maintenance

Posted by Status Desk on November 17th, 2014 at 07:12 am PST

[Updated 7:12 AM PST, 17 November 2014] The scheduled maintenance is now in progress.

[Posted 10:00 AM PST, 14 November 2014] Beginning Monday, November 17, we will be undertaking a full week of scheduled maintenance.  This maintenance will take place at approximately 7:00 AM each day next week. Each region will be subject to one or more restarts, as its host takes its turn for inspection.  A five-minute warning will be broadcast for each restarting region. Additional warnings will be broadcast to regions where multiple restarts are necessary. Please be cautious about going AFK for extended periods in the middle of build sessions or handling no-copy objects, as you may miss the shutdown warnings. Please keep an eye on this blog for further updates.

[RESOLVED] Unscheduled Billing Maintenance

Posted by Status Desk on November 13th, 2014 at 07:08 pm PST

[Resolved 7:08 PM PST, 19 November 2014] The unscheduled billing maintenance is complete.

[Posted 6:26 PM PST, 13 November 2014] We are performing unscheduled maintenance on our billing system. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Internal Host Upgrade Thursday, 13 November at 8:00am PST

Posted by Status Desk on November 13th, 2014 at 08:23 am PST

[Resolved 8:23 AM PST, 13 November 2014] The internal host upgrade has been completed.

[Updated 8:05 AM PST, 13 November 2014] Our internal host upgrade has begun. Please watch this blog for updates.

[Posted 9:15 AM PST, 12 November 2014] Thursday morning at 8:00 am PST, we’ll be upgrading one of our internal utilities. Some Residents may be temporarily logged out of Second Life, and some group chats will be interrupted until maintenance is complete.

Maintenance is expected to take at most one hour. As always, if the scope or scheduling of the work changes, we’ll update you here.

[RESOLVED] Rolling Maintenance RC Channels

Posted by Status Desk on November 12th, 2014 at 12:05 pm PST

[Resolved 12:05 PM PST, 12 November 2014] The rolling maintenance for the RC server channels is now complete.

[Updated 7:00 AM PST, 12 November 2014] The rolling maintenance for the RC server channels is now in progress.

[Posted 3:10 PM PST, 11 November 2014] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PST Wednesday Novmember 12th. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED] Unscheduled Phone Maintenance

Posted by Status Desk on November 7th, 2014 at 07:00 am PST

[Resolved 7:00 AM PST, 07 November 2014] The unscheduled phone maintenance is now complete.

[Posted 3:47 PM PDT, 06 November 2014] Phone systems for Concierge Services are currently undergoing unscheduled maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support ticket to contact Concierge support.
Tickets and Live Chat are available via: https://support.secondlife.com/

[RESOLVED] Scheduled Payment Maintenance

Posted by Status Desk on November 6th, 2014 at 10:14 am PST

[Resolved 10:14 AM PST, 06 November 2014] The scheduled payment maintenance is now complete.

[Posted 5:56 pm PST, 05 November 2014] On Thursday, 9:30 AM Pacific, our payments system will be undergoing routine maintenance. During this maintenance, customers might experience some slowness or difficulty in payments or adding new payment methods. Please check back here for updates.

[RESOLVED] Scheduled Maintenance

Posted by Status Desk on November 5th, 2014 at 08:30 am PST

[Resolved 8:30 AM PST, 5 November 2014] The scheduled maintenance is complete.

[Posted 4:22 PM PST, 4 November 2014] We will be performing scheduled maintenance tomorrow, Wednesday, November 5th, beginning at 8:00am PST. During this time, some residents may experience login issues, payments may fail, and residents in-world may be logged off or experience degraded performance. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.