[RESOLVED] Scheduled Inventory Maintenance

Posted by Status Desk on May 21st, 2015 at 06:58 am PDT

[Resolved 6:58 AM PDT, 21 May 2015] The scheduled inventory maintenance is now complete.

[Posted 3:39 PM PDT, 20 May 2015] We will be performing scheduled maintenance to our inventory database systems starting tomorrow, Thursday, May 21st, at 1:00 AM PDT. During this time, some residents may experience login issues and inventory loading issues. Residents in-world may also be logged off. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Rolling Maintenance Main Channel

Posted by Status Desk on May 19th, 2015 at 09:19 am PDT

[Resolved 9:19 AM PDT, 19 May 2015] The rolling maintenance for the main Second Life server channel is now complete.

[Updated 6:36 AM PDT, 19 May 2015] The rolling maintenance for the main Second Life server Channel is in progress.

[Posted 7:24 PM PDT, 18 May 2015] We will be performing rolling maintenance for regions on the main Second Life server channel on Tuesday, May 19th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Scheduled Maintenance

Posted by Status Desk on May 18th, 2015 at 04:17 pm PDT

[Resolved 7:00 AM PDT, 19 May 2015] The scheduled maintenance is now complete.

[Posted 4:16 PM PDT, 18 May 2015] We will be performing scheduled maintenance on Tuesday, May 19th at 1:00AM. While the maintenance is in progress, some residents may experience login issues. Some residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

Group Payouts Delayed

Posted by Status Desk on May 18th, 2015 at 11:50 am PDT

[Posted 11:50 AM PDT, 18 May 2015] Delivery of group payouts was interrupted over the weekend.  Our engineers have removed the snag, and the next group disbursement will catch everyone up.  We apologize for the inconvenience.

[RESOLVED] Scheduled Support Maintenance

Posted by Status Desk on May 16th, 2015 at 12:36 pm PDT

[RESOLVED Posted 9:40 PM PDT, 16 May 2015] The scheduled Support maintenance has been completed.

[Posted 12:35 PM PDT, 16 May 2015] We will be performing scheduled Support maintenance on Saturday, May 16th at approximately 9 PM PDT. Live chat, case submission and case history may be unavailable during this maintenance. Please continue to check this blog for updates

[RESOLVED] Unscheduled Phone Support Maintenance

Posted by Status Desk on May 15th, 2015 at 03:20 pm PDT

[Resolved 3:19 PM PDT, 15 May 2015] The unscheduled phone maintenance for Concierge services has been completed.

[Posted 3:05 PM PDT, 15 May 2015] Phone systems for Concierge Services are currently undergoing maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support case to contact Concierge support. Cases and Live Chat are available via: https://support.secondlife.com

[RESOLVED] Unscheduled Billing Phone Support Maintenance

Posted by Status Desk on May 13th, 2015 at 04:11 pm PDT

[Resolved 4:10 PM PDT, 13 May 2015] Our billing support maintenance has been completed.

[Posted 2:54 PM PDT, 13 May 2015] We are currently undergoing unscheduled maintenance to our billing phone support systems. Some residents may be unable to connect to our billing department at this time. Live Chat and ticket submissions remain operational. Please watch this blog for further details as we have them.

[RESOLVED] Rolling Maintenance RC Channels

Posted by Status Desk on May 13th, 2015 at 10:54 am PDT

[Resolved 10:54 AM PDT, 13 May 2015] The rolling maintenance for the RC server channels is now complete.

[Updated 7:02 AM PDT, 13 May 2015] The rolling maintenance on the RC server channels is now in progress.

[Posted 11:17 PM PDT, 12 May 2015] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PDT Wednesday May 13th. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[Resolved] Unscheduled Phone Support Maintenance

Posted by Status Desk on May 13th, 2015 at 08:33 am PDT

[Resolved 10:18 AM PDT, 13 May 2015] The unscheduled phone maintenance for Concierge services has been completed.

[Posted 8:33 AM PDT, 13 May 2015] Phone systems for Concierge Services are currently undergoing maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support case to contact Concierge support. Cases and Live Chat are available via: https://support.secondlife.com/

[RESOLVED] Unscheduled Maintenance

Posted by Status Desk on May 12th, 2015 at 08:41 pm PDT

[RESOLVED 11:15 PM PDT, 12 May 2015] The unscheduled maintenance has been completed.

[Posted 8:39 PM PDT, 12 May 2015] We are performing unscheduled maintenance. While the maintenance is in progress, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.