[RESOLVED]Unscheduled Maintenance

Posted by Status Desk on April 27th, 2015 at 06:12 pm PDT

[RESOLVED 6:55PM PDT, 27 April 2015] The unscheduled Maintenance has been completed.

[Posted 6:14 PM PDT, 27 April 2015] We are undergoing unscheduled maintenance on Second Life. Residents may not be able to log in and in-world they may be logged off or experience degraded performance. Additionally, during this time residents may not be able to add payment methods to their account until the maintenance is complete. Please check back here for updates.

[RESOLVED] Unscheduled Phone Support Maintenance

Posted by Status Desk on April 27th, 2015 at 09:38 am PDT

[Resolved 9:38 AM PDT, 27 April 2015] The unscheduled phone support maintenance is now complete.

[Posted 8:06 AM PDT, 27 April 2015] Phone systems for Concierge Services are currently undergoing maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support case to contact Concierge support. Cases and Live Chat are available via: https://support.secondlife.com/

[Resolved] Unscheduled Voice Maintenance

Posted by Status Desk on April 24th, 2015 at 10:52 am PDT

[POSTED 10:30 AM PDT, 24 April 2015] We are currently performing unscheduled voice system maintenance. During this time, some residents may experience issues with in-world voice services. Please watch this blog for updates.

[RESOLVED 10:52 AM PDT, 24 April 2015] Unscheduled voice maintenance is now complete.

[RESOLVED] Unscheduled Search Maintenance

Posted by Status Desk on April 23rd, 2015 at 02:25 pm PDT

[Resolved 3:24 PM PDT, 23 April 2015] The unscheduled maintenance to our Search tool has been completed.

[Posted 2:26 PM PDT, 23 April 2015] We are currently undergoing unscheduled maintenance to our Search tool. This service may not be available during this time. Please watch this blog post for updates.

[RESOLVED] Intermittent Login Issues

Posted by Status Desk on April 23rd, 2015 at 09:34 am PDT

[Resolved 9:34 AM PDT, 23 April 2015]  The intermittent login issues are now resolved.

[Updated 3:44 PM PDT, 22 April 2015] We are still working to resolve the login issue. As of now the connectivity trouble appears to be impacting residents from Germany. Please check back here for updates.

[Posted 10:39 AM PDT, 22 April 2015] We are aware that some users are experiencing poor connectivity including difficulty logging in and loading while inworld. We are working to resolve these issues as soon as possible. Please keep an eye on this blog post for updates.

[RESOLVED] Rolling Maintenance Main Channel

Posted by Status Desk on April 21st, 2015 at 06:45 am PDT

[Resolved 7:55 AM PDT, 21 April 2015] The rolling maintenance for the main Second Life server channel is now complete.

[Updated 6:45 AM PDT, 21 April 2015] The rolling maintenance for the main Second Life server channel is now in progress.

[Posted 8:43 PM PDT, 20 April 2015] We will be performing rolling maintenance for regions on the main Second Life server channel on Tuesday, April 21st, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Unscheduled Phone Support Maintenance

Posted by Status Desk on April 20th, 2015 at 12:08 pm PDT

[Resolved 12:08 PM PDT, 20 April 2015] The unscheduled billing and phone support maintenance is now complete.

[Posted 11:33 AM PDT, 20 April 2015] Phone systems for Concierge Services are currently undergoing maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support case to contact Concierge support. Cases and Live Chat are available via: https://support.secondlife.com/

[RESOLVED] Unscheduled Website Maintenance

Posted by Status Desk on April 20th, 2015 at 07:55 am PDT

[Resolved 7:55 AM PDT, 20 April 2015] The unscheduled website maintenance is now complete. However, the Change Password page fields may not appear in the correct language - our developers are continuing to work on this issue.

[Posted 9:02 AM PDT, 17 April 2015] We are performing unscheduled maintenance. While the maintenance is in progress, some residents will be unable to access the password change option on secondlife.com. Please check back here for updates.

[RESOLVED] Unscheduled Billing and Support Phone System Maintenance

Posted by Status Desk on April 16th, 2015 at 09:24 am PDT

[Resolved 9:23 AM PDT, 16 April 2015] The unscheduled billing and phone support maintenance is now complete.

[POSTED 9:09 AM PDT, 16 April 2015] We are currently investigating connectivity issues to our billing and other phone support systems. Some residents may be unable to receive support over the phone during this time. Live Chat remains operational. Please watch this blog for further details as we have them.

[RESOLVED] Rolling Maintenance RC Channels

Posted by Status Desk on April 15th, 2015 at 09:55 am PDT

[Resolved 9:54 AM PDT, 15 April 2015] Rolling Maintenance to the RC Server Channels is now complete.

[Updated 7:05 AM PDT, 15 April 2015] Rolling Maintenance to the RC Server Channels are now underway. Remember to refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. Please watch this blog post for updates.

[Posted 3:07 PM PDT, 14 April 2015] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PDT Wednesday April 15th. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum