Concierge Phone and Chat Support Closing for Thanksgiving Day

Posted by Status Desk on November 26th, 2014 at 01:30 pm PST

[POSTED 12:25 PM PDT 26 November 2014] Concierge phone and chat support will be offline this coming Thursday, 27 November, so that team members can spend the Thanksgiving holiday with their friends and family. Both services will close at midnight Wednesday evening and will re-open at 8am Pacific on Friday morning.

Scheduled Server Maintenance

Posted by Status Desk on November 25th, 2014 at 04:15 pm PST

[Posted 3:17 PM PST, 25 November 2014] We will be performing additional scheduled maintenance on 26 November at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Rolling Maintenance Main Second LIfe Server Channel

Posted by Status Desk on November 25th, 2014 at 12:11 pm PST

[Resolved 12:11 PM PST, 25 November 2014] The rolling maintenance for the main Second Life server channel is now complete.

[Posted 8:51 AM PST, 25 November 2014] We are currently performing rolling maintenance for regions on the main Second Life server channel.  Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

Scheduled Billing System Maintenance

Posted by Status Desk on November 24th, 2014 at 07:31 pm PST

[Posted 6:35 PM PST, 24 November 2014]We will be performing scheduled maintenance on our billing system on Tuesday, November 25, 2014 beginning at approximately 10:00am PST. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Scheduled Server Maintenance

Posted by Status Desk on November 24th, 2014 at 04:22 pm PST

[Resolved 8:55 AM PST, 25 November 2014] The scheduled server maintenance is now complete.

[Posted 4:23 PM PST, 24 November 2014] We will be performing additional scheduled maintenance on 25 November at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Unscheduled Payment Maintenance

Posted by Status Desk on November 22nd, 2014 at 11:44 pm PST

[Resolved 11:00 pm PST, 22 November 2014] Our unscheduled payment maintenance is complete.

[Posted 10:44 pm PST, 22 November 2014] We are undergoing unscheduled payment maintenance. During this maintenance, customers might experience some slowness or difficulty in payments or adding new payment methods. Please check back here for updates.

[RESOLVED] Unscheduled Server Maintenance

Posted by Status Desk on November 22nd, 2014 at 04:27 pm PST

[Resolved 4:27 PM PDT, 22 November 2014] The unscheduled maintenance is now complete.

[Posted 3:50 PM PDT, 22 November 2014] We are performing unscheduled maintenance. While the maintenance is in progress, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Scheduled Maintenance

Posted by Status Desk on November 20th, 2014 at 08:25 am PST

[Resolved 8:25 AM PDT, 20 November 2014] The scheduled maintenance is now complete.

[Update 8:05 AM PDT, 20 November 2014] The scheduled maintenance is now in progress.

[Posted 4:39 PM PDT, 19 November 2014] We will be performing scheduled maintenance on Thursday, November 20th, 2014 beginning at approximately 8:00am PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

Scheduled Server Maintenance

Posted by Status Desk on November 19th, 2014 at 07:22 am PST

[Posted 12:10 PM PDT, 18 November 2014] We will be performing additional scheduled maintenance on 19 November at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Scheduled Billing System Maintenance

Posted by Status Desk on November 17th, 2014 at 10:20 am PST

[Resolved 10:20 AM PST, 17 November 2014] The scheduled billing system maintenance is now complete.

[Posted 6:17 PM PST, 16 November 2014] We will be performing scheduled maintenance on our billing system on Monday, November 17, 2014 beginning at approximately 9:30am PST. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.