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February 2017

[Scheduled] Rolling Restarts RC Channel Roll
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 07:00 PST
Rolling Restarts for Second Life Main Channel
Today's rolling restarts are now complete
Feb 21, 07:05 PST
[Scheduled] Holiday Support Hours
The scheduled maintenance has been completed.
Feb 19, 15:00 - Feb 21, 05:00 PST
[Scheduled] Phone and Chat support Unavailable
Phone and chat support are now available.
Feb 17, 12:00-12:54 PST
[Scheduled] Rolling Restarts RC Channel Roll
Today's rolling restarts are now complete.
Feb 15, 07:00-08:30 PST
[Scheduled] Phone and Chat support Unavailable
The scheduled maintenance has been completed.
Feb 10, 12:12-12:30 PST
[Scheduled] Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 9, 08:30-08:39 PST
[Scheduled] Scheduled Billing Maintenance
The scheduled maintenance has been completed.
Feb 7, 09:00-09:09 PST
[Scheduled] Rolling Restarts for Second Life Main Channel
Today's rolling restarts are now complete.
Feb 7, 03:01-08:24 PST
[Scheduled] Scheduled Billing Maintenance
Today's scheduled billing maintenance has been cancelled.
Feb 6, 09:00-10:39 PST
Phone and Chat support Unavailable
Concierge live phone and chat support are now available.
Feb 3, 11:44-12:31 PST
[Scheduled] Scheduled Marketplace Maintenance
The scheduled maintenance has been completed.
Feb 2, 09:30-10:23 PST
[Scheduled] Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 2, 05:48-06:28 PST
[Scheduled] Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 1, 10:52 PST
[Scheduled] Rolling Restarts RC Channel Roll
The scheduled maintenance has been completed.
Feb 1, 07:00-10:46 PST
[Scheduled] Scheduled Maintenance
The scheduled maintenance has been completed.
Feb 1, 05:00-06:37 PST

January 2017

[Scheduled] Rolling Restarts for Second Life Main Channel
Today's Second Life Main Channel roll has been cancelled.
Jan 31, 03:00-07:19 PST
[Scheduled] Scheduled Maintenance
The scheduled maintenance has been completed.
Jan 31, 05:00-05:53 PST
[Scheduled] Scheduled Maintenance
The scheduled maintenance has been completed.
Jan 30, 11:15-18:02 PST
[Scheduled] Scheduled Billing Maintenance
The scheduled maintenance has been completed.
Jan 25, 11:00-11:45 PST
[Scheduled] Scheduled Billing Maintenance
The scheduled maintenance has been completed.
Jan 25, 09:30-10:00 PST
[Scheduled] Rolling Restarts for Second Life Main Channel
In progress - Correction: Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 24, 03:00 - Jan 25, 00:00 PST
[Scheduled] Rolling Restarts for Second Life Main Channel
Today's rolling restarts have completed.
Jan 24, 09:22 PST
[Scheduled] Phone and Chat Support Unavailable
The scheduled maintenance has been completed.
Jan 20, 12:00-13:00 PST
[Scheduled] Rolling Restarts RC Channel Roll
Today's rolling restarts have completed.
Jan 18, 09:59-11:34 PST
[Scheduled] Scheduled Billing Maintenance
Today's Billing Maintenance has been completed.
Jan 18, 07:58-10:02 PST
[Scheduled] Premium & Concierge Support Closure - MLK Day
The scheduled maintenance has been completed.
Jan 16, 00:00 - Jan 17, 00:01 PST
[Scheduled] Phone and Chat Support Unavailable
The scheduled maintenance has been completed.
Jan 13, 12:00-13:00 PST
[Scheduled] Rolling Restarts RC Channel Roll
Today's rolling restarts have completed.
Jan 11, 07:00-09:33 PST
Unscheduled Maintenance
Our unscheduled maintenance is now complete.
Jan 9, 09:03-12:59 PST
[Scheduled] Phone and Chat Support Unavailable
Concierge live phone and chat support are now available.
Jan 6, 14:06 PST
Resolved Marketplace Delivery Delays
Marketplace Delivery Delays have been resolved. If you have not received your deliveries please submit a support case via http://support.secondlife.com/ to contact a Marketplace specialist.
Jan 3, 13:54 - Jan 6, 11:55 PST
[Scheduled] Rolling Restarts RC Channel Roll
Today's Rolling Restart has been cancelled.
Jan 4, 07:00-07:01 PST
Billing and Marketplace Issues
The issues impacting L$ and marketplace purchases have been resolved. You may once again purchase/sell L$, purchase items from the Marketplace and resume process credit requests.
Jan 3, 05:38-08:22 PST
Holiday Support Hours
Premium and Concierge Live Chat services are now available
Dec 27, 17:52 - Jan 3, 05:39 PST

December 2016

[Scheduled] Rolling Restarts RC Channel Roll
Today's rolling restarts have been completed.
Dec 28, 06:59-09:37 PST
Premium and Concierge Live Chat Closed
This incident has been resolved.
Dec 26, 07:38 - Dec 27, 09:13 PST
Live Chat and Concierge Phone Support Closed Christmas
This incident has been resolved.
Dec 24, 18:22 - Dec 26, 07:28 PST
[Scheduled] Rolling Restarts for Second Life Main Channel
Today's rolling restarts have been completed.
Dec 20, 03:01-09:16 PST
Issues With The Second Life Marketplace
This incident has been resolved.
Dec 20, 00:04-02:26 PST
Phone and Chat support Unavailable
Concierge live phone and chat support are now available.
Dec 15, 09:31-10:42 PST
Newest Firestorm Viewer Download Issues
This incident has been resolved.
Dec 14, 10:30-15:15 PST
[Scheduled] Rolling Restarts RC Channel Roll
Today's rolling restarts have been completed.
Dec 14, 07:00-10:51 PST
[Scheduled] Scheduled Maintenance on Second Life Services & Logins
This scheduled maintenance is now complete.
Dec 14, 06:00-07:02 PST
[Scheduled] Rolling Restarts Main Channel Roll
Today's rolling restarts have been completed.
Dec 13, 07:00-07:17 PST
Phone and Chat support Unavailable
Concierge live phone and chat support are now available.
Dec 9, 12:04-12:51 PST
[Scheduled] Rolling Restarts RC Channel
Today's Scheduled maintenance has been completed.
Dec 7, 07:00-10:43 PST
Process Credit Outage
The process credit outage has been resolved.
Dec 6, 17:21 - Dec 7, 08:42 PST
[Scheduled] Rolling Restarts Main Channel Roll
Today's Scheduled maintenance has been completed.
Dec 6, 03:00-07:40 PST
Phone and Chat support Unavailable
[Resolved 1:00 PM PsT, 2 December 2016] Concierge live phone and chat support are now available.
Dec 2, 12:02-13:00 PST
Scheduled Billing Maintenance
Today's billing maintenance has been completed. You may now resume transacting within Second Life.
Dec 1, 10:37-11:24 PST

November 2016

[Scheduled] Rolling Restarts RC Channel Roll
Today's rolling restarts have been completed.
Nov 30, 07:06-11:10 PST
[Scheduled] Rolling Restarts for Second Life Main Channel
The scheduled maintenance has been completed.
Nov 29, 03:00-07:42 PST
We have a new blog!
This incident has been resolved.
Nov 28, 10:39-11:23 PST

October 2016

No incidents reported for this month.

September 2016

No incidents reported for this month.

August 2016

No incidents reported for this month.