The maintenance has been completed. Access to the support portal is now restored.
Posted May 13, 2023 - 07:47 PDT
Update
We are currently investigating an outage affecting the Second Life Dashboard and Support Portal. Residents may experience difficulty logging onto the Dashboard, and support tickets and live chat may be unavailable. Residents can still submit Guest support tickets at the following link (https://lindenlab.freshdesk.com/support/tickets/new). Concierge and Premium Plus members can still reach our phone lines.
We apologize for any inconvenience, and are working to restore these services as quickly as possible. Please follow this blog for updates.
Posted May 13, 2023 - 06:17 PDT
In progress
Uncheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2023 - 04:45 PDT
Scheduled
We are currently investigating an outage at support.secondlife.com. Please watch this blog for updates.
Posted May 13, 2023 - 04:44 PDT
This scheduled maintenance affected: Websites (secondlife.com, support.secondlife.com) and External Support (Chat Support, Phone Support, Case Support).