Refunds for LindeX orders that failed to deliver as a part of this outage have been issued. Please note that refunds can take 3–10 business days to complete. If you have any questions regarding the status of your refund or any issues related to this outage, please reach out to our support team at https://lindenlab.freshdesk.com/support/home.
Thank you for your patience and understanding as we worked through this incident.
Posted Apr 06, 2026 - 12:34 PDT
Monitoring
We have now implemented a fix for this issue, and the LindeX is once again fully operational. If you believe you were affected by this outage and have not done so already, please reach out to our support team at https://lindenlab.freshdesk.com/support/home. Thank you for your patience as we continue to monitor this incident.
Posted Apr 06, 2026 - 11:32 PDT
Update
We have identified the issue causing the multiple errors with transactions and LindeX orders, and our engineers are currently working towards rectifying any payment errors that have already occurred. If you have any affected transactions, please submit a support ticket.
Posted Apr 03, 2026 - 12:49 PDT
Identified
Outage may possibly be affecting all payment transactions, including payout attempts. We have identified the issue, and our engineers are currently working towards a resolution. If you have any affected transactions, please submit a support ticket.
Posted Apr 02, 2026 - 07:10 PDT
Update
We are continuing to investigate this issue.
Posted Apr 01, 2026 - 11:26 PDT
Investigating
We are seeing an increase in the volume of incidents regarding issues with LindeX orders being placed but not completed. Our engineers are currently investigating the issue. Please be patient as we look into this matter and regularly refer to this blog for any updates.
Posted Apr 01, 2026 - 10:53 PDT
This incident affected: Second Life Services (LindeX Purchases, Process Credits).