Scheduled Phone and Live Chat Support Maintenance

Scheduled Maintenance Report for Second Life

Completed

The scheduled maintenance has been completed.

Posted Nov 11, 2025 - 11:00 PST

Update

Phone and Live Chat will return at 11:30 AM PST. You can still file a support ticket at any time! We apologize for the delay and any inconvenience it may cause.

Posted Nov 11, 2025 - 09:38 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 11, 2025 - 06:30 PST

Scheduled

Phone and chat support will be unavailable Tuesday-Thursday, November 11th - 13th, 2025 as we are closed for professional development.

You can file a support ticket at any time for assistance with all of your support needs by visiting support.secondlife.com while logged into your Second Life account, and we will respond as quickly as possible.

Posted Nov 06, 2025 - 13:32 PST

This scheduled maintenance affected: External Support (Chat Support, Phone Support).