Login & Website Outage

Incident Report for Second Life

Resolved

This incident has been resolved.

Posted Feb 01, 2023 - 15:45 PST

Update

We are aware that residents may appear as a cloud upon login for longer than expected, and we are continuing to investigate. We apologize for the inconvenience.

Posted Feb 01, 2023 - 13:00 PST

Investigating

We are investigating reports of occasional errors upon logging into the viewer as well as reports of slowness or time outs on web pages such as the Marketplace and my.secondlife.com. We are also aware some residents are appearing as a cloud for longer than expected upon logging in. Our engineers are actively trying to alleviate the issue. We apologize for the inconvenience.

Posted Feb 01, 2023 - 11:35 PST

This incident affected: Websites (secondlife.com, marketplace.secondlife.com, my.secondlife.com), Second Life Services (Logins, Marketplace Purchases), and Inworld Services (Rezzing).