Second Life Profiles Inaccessible

Incident Report for Second Life

Resolved

Access to Second Life Profiles has been restored.

Posted Nov 05, 2018 - 00:17 PST

Update

The cause of the outage has been identified, but we are unlikely to have a fix until Monday morning. (SLT) We apologize for the web profiles being down for so long.

This will be the last update until tomorrow.

Posted Nov 04, 2018 - 21:37 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 04, 2018 - 20:32 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 04, 2018 - 18:25 PST

Investigating

Second Life web profiles (my.secondlife.com) are currently inaccessible. Our engineers are investigating.

Posted Nov 04, 2018 - 17:33 PST

This incident affected: Websites (my.secondlife.com) and Inworld Services (Profiles).