Support closed for Thanksgiving Holiday

Incident Report for Second Life

Resolved

Phone, Chat, and Ticket support is now available again. Please note that some users are still experiencing issues starting Live Chat - see this post for details: https://status.secondlifegrid.net/incidents/mj8y70n1rkfj

Posted Nov 25, 2017 - 04:58 PST

Investigating

In observance of Thanksgiving - Basic, Premium and Concierge Live Chat and phone support will be closed. Case submissions will remain open. All support channels will re-open Saturday, November 25th at 5AM PDT

Posted Nov 22, 2017 - 13:13 PST

This incident affected: External Support (Chat Support, Phone Support).