Investigating: Log In Issue with Charter/Spectrum

Incident Report for Second Life

Resolved

We have confirmation that the ISP has resolved the problem. Thank you for your patience.

Posted Jun 10, 2019 - 11:24 PDT

Update

We are continuing to investigate this issue.

Posted Jun 10, 2019 - 11:17 PDT

Investigating

We are currently aware of an issue causing people with Charter or Spectrum internet to have issues connecting to www.secondlife.com and the Marketplace. Residents using that service provider may receive a message that they are unable to log in until the issues with Charter/Spectrum have been resolved. Please look to this blog for future updates.

Posted Jun 10, 2019 - 06:05 PDT

This incident affected: Websites (secondlife.com, marketplace.secondlife.com).