All Systems Operational
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
jira.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing rolling restarts for regions on the main Second Life Server channel on Monday, November 29th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Nov 23, 11:06 PST
We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, December 1st, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Posted on Nov 23, 11:08 PST
Past Incidents
Nov 26, 2021
Completed - The scheduled maintenance has been completed.
Nov 26, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 PST
Scheduled - Live chat support will be unavailable Friday, November 26th from 6:00 a.m. PST - 2:00 p.m. PST. Billing Phone support and ticket submissions will still be available at this time.
Nov 24, 07:34 PST
Resolved - This incident has been resolved.
Nov 26, 05:44 PST
Investigating - Phone and chat support are currently unavailable. Ticket submissions are still be available at this time. Please watch this blog for updates.
Nov 24, 13:07 PST
Nov 25, 2021
Completed - The scheduled maintenance has been completed.
Nov 25, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:00 PST
Scheduled - Phone and chat support will be unavailable Thursday, November 25th from 6:00 a.m. PST - 2:00 p.m. PST. Ticket submissions will still be available at this time.
Nov 24, 07:31 PST
Nov 24, 2021
Completed - The scheduled maintenance has been completed.
Nov 24, 10:56 PST
Update - We are currently aware of some regions on the RC channels being inaccessible at this time, and are working to get this resolved. Please follow this blog for any further updates.
Nov 24, 09:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, November 24, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Nov 19, 11:11 PST
Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 07:37 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 06:01 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, November 23, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Nov 19, 11:10 PST
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Completed - The scheduled maintenance has been completed.
Nov 18, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 14:01 PST
Scheduled - We will be undergoing scheduled maintenance to Second Life logins on Thursday, November 18th at 2:00 PM PST and ending at 3:00 PM PST. During this time, logins may be temporarily unavailable during the update. Please watch this blog for further information.
Nov 18, 12:40 PST
Nov 17, 2021
Resolved - This incident has been resolved.
Nov 17, 10:03 PST
Investigating - With the release of the Apple Notarization Viewer there were updates to many of the viewer’s third party libraries. Unfortunately, some of these updates have led to in-world issues related to playback of certain media types. MP3s and MP4s are currently affected, and possibly other media types. We apologize to those who are experiencing these issues and are working on a fix.

Workaround:

On Windows, uninstall the Second Life viewer the usual way through Windows Settings > Apps & features. Then open the "Program Files" folder, or "Program Files (x86)" if running 32-bit Windows, on your computer and delete the "SecondLifeViewer" folder. Download the Second Life installer from https://releasenotes.secondlife.com/viewer/6.5.0.565607.html and install it.

On Mac, download the Second Life installer from https://releasenotes.secondlife.com/viewer/6.5.0.565607.html and install it. Note that an Apple notarization error message may appear the first time that Second Life is launched. This page explains how to work through it. https://lindenlab.freshdesk.com/support/solutions/articles/31000157063-troubleshooting-second-life-installation-on-mac-os-x

We believe this new build has the fixes we need to resolve the issue, and will be promoted to default Release soon.
Oct 26, 14:47 PDT
Completed - The scheduled maintenance has been completed.
Nov 17, 08:42 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, November 17th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Nov 12, 10:10 PST
Nov 16, 2021
Completed - The scheduled maintenance has been completed.
Nov 16, 11:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 11:06 PST
Scheduled - We will be performing maintenance on our billing systems on Tuesday, Noveber 16 at 11:00 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Nov 16, 11:05 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 10:00 PST
Scheduled - We will be performing maintenance to the Community pages on Tuesday, November 16, 2021 at 10:00am PST. At this time residents may not be able to access the Community Blog or Forum. Please follow this blog for any further updates.
Nov 15, 08:54 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 09:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, November 16th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
Nov 12, 10:09 PST
Nov 15, 2021
Completed - The scheduled maintenance has been completed.
Nov 15, 13:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 12:00 PST
Scheduled - Phone and chat support will be unavailable Monday, November 15th from 12:00 p.m. PST - 1:00 p.m. PST. Ticket submissions will still be available at this time.
Nov 12, 06:15 PST
Nov 14, 2021
Completed - The scheduled maintenance has been completed.
Nov 14, 14:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:07 PST
Scheduled - Phone support will be unavailable Sunday, November 14th from 6:00 AM PDT - 2:00 PM PDT. Live Chat and Ticket submissions will still be available at this time.
Nov 14, 06:02 PST
Completed - The scheduled maintenance has been completed.
Nov 14, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 PST
Scheduled - Live Chat support will be unavailable Sunday, November 14th from 10:00 AM PDT - 11:00 AM PDT. Ticket submissions will still be available at this time.
Nov 14, 09:28 PST
Nov 13, 2021
Completed - The scheduled maintenance has been completed.
Nov 13, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 PST
Scheduled - Phone and chat support will be unavailable Saturday, November 13 from 11:00 a.m. PST - 12:00 p.m. PST. Ticket submissions will still be available at this time.
Nov 13, 07:47 PST
Nov 12, 2021
Completed - The scheduled maintenance has been completed.
Nov 12, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 12:00 PST
Scheduled - Phone and chat support will be unavailable Friday, November 12th from 12:00 p.m. PST - 1:00 p.m. PST. Ticket submissions will still be available at this time.
Nov 12, 06:14 PST