Past Due Balances & Overnight Charge Settling
Monitoring - Some Residents may be encountering a notice that their account has a past due balance for a recurring fee (such as a membership subscription) due on January 6th, 2026. We’ve been able to confirm that some pending balances were not settled fully due to a pause in the overnight billing process. Fortunately, any balances that weren’t fully settled should be processed as usual when the overnight billing process runs on Wednesday evening (January 7th, 2026). These unsettled balances should have no effect on any Second Life accounts or activity, but affected Residents may opt to pay the balance due directly on the Account Dashboard at SecondLife.com if they wish. (Did you know? Second Life’s delinquency policy has a 30 day grace period. You can read more on our Official Policy Page at https://wiki.secondlife.com/wiki/Linden_Lab_Official:Delinquency_policy)
Jan 07, 2026 - 11:21 PST
Second Life Regions Operational
Second Life Main Channel Regions Operational
Second Life Release Candidate Regions Operational
Websites Operational
secondlife.com Operational
marketplace.secondlife.com Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com Operational
land.secondlife.com Operational
Second Life Services Operational
Logins Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Operational
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat Operational
Profiles Operational
Teleports Operational
Inventory Operational
Group Voice Chat Operational
Experiences Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Phone and Live Chat Support Maintenance Jan 8, 2026 14:00-15:00 PST

Phone and chat support will be unavailable Thursday, January 8th starting at 2:00 PST. Ticket submissions will still be available at this time.
Posted on Jan 07, 2026 - 12:17 PST
Jan 8, 2026

No incidents reported today.

Jan 7, 2026
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Jan 7, 09:42 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, January 7th, beginning at approximately 7:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jan 5, 06:28 PST
Jan 6, 2026
Voice Server Maintenance for WebRTC
Completed - The scheduled maintenance has been completed.
Jan 6, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 16:00 PST
Scheduled - We will perform maintenance on our WebRTC voice servers for regions on the Second Life Preflight channel on Tuesday, January 6th at 4:00PM SLT. Nearby voice and voice calls will be briefly unavailable during the maintenance window
Jan 5, 14:35 PST
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Jan 6, 08:27 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, January 6th, beginning at approximately 6:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Jan 5, 06:27 PST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Issue Viewing L$ Transaction History
Resolved - This issue has been resolved. If you are still unable to access your L$ Transaction Log on any of your accounts, please contact support so that we may assist you further.
Jan 2, 16:31 PST
Identified - The issue has been identified, and we plan on having a fix implemented as soon as possible.
Jan 2, 12:30 PST
Investigating - We have currently identified the cause of the issue where some residents may have trouble viewing their L$ Transaction History and are currently working on a fix. We apologize for the inconvenience this may cause. We’ll share more updates on this blog as they become available. Thank you for your patience.
Jan 2, 07:41 PST
Jan 1, 2026
Phone and Live Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Jan 1, 15:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 1, 06:30 PST
Scheduled - Phone and chat support will be unavailable Thursday January 1st, from 6:30 a.m. PST - 2:30 p.m. PST, in order that our support staff may enjoy the holiday with their loved ones. Ticket submissions will still be available at this time.
Dec 30, 06:28 PST
Dec 31, 2025
Phone and Live Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Dec 31, 15:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 31, 10:00 PST
Scheduled - Phone and chat support will be unavailable Wednesday, December 31st 10:00 a.m PST - 2:30 p.m PST order that our support staff may enjoy the holiday with their loved ones. Ticket submissions will still be available at this time.
Dec 30, 06:30 PST
Rolling Restarts for Second Life RC Channels
Completed - The scheduled maintenance has been completed.
Dec 31, 09:26 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 31, 07:00 PST
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday December 31st, beginning at approximately 7:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Dec 29, 11:23 PST
Dec 30, 2025
Phone and Live Chat Support Maintenance
Completed - The scheduled maintenance has been completed.
Dec 30, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 10:00 PST
Scheduled - Phone and chat support will be unavailable Tuesday, December 30th from 10:00 am PST - 11:00 am PST. Ticket submissions will still be available at this time.
Dec 30, 06:36 PST
Rolling Restarts for Second Life Main Channel
Completed - The scheduled maintenance has been completed.
Dec 30, 07:52 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 06:00 PST
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, December 30th, beginning at approximately 6:00 AM PST. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Dec 29, 11:21 PST
Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025
Phone and Live Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Dec 26, 06:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 25, 06:30 PST
Scheduled - Phone and chat support will be unavailable Thursday December 25th, from 6:30 a.m. PST - 2:30 p.m. PST, in order that our support staff may enjoy the holiday with their loved ones. Ticket submissions will still be available at this time.
Dec 23, 13:56 PST
Dec 25, 2025
Phone and Live Chat Support Unavailable
Completed - The scheduled maintenance has been completed.
Dec 25, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 24, 10:00 PST
Scheduled - Phone and chat support will be unavailable Wednesday, December 24th 10:00 a.m PST - 2:30 p.m PST order that our support staff may enjoy the holiday with their loved ones. Ticket submissions will still be available at this time.
Dec 23, 14:00 PST
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