Premium and Concierge Live Chat services are closed today, December 26th.
For Premium and Basic users, billing concerns may be addressed through our Billing Phone Support: https://support.secondlife.com/billing-support/
For Concierge users, Concierge Support can be reached through Concierge Phone Support.
For all requests, you may submit support requests through a support case, which is available 24 hours a day, 7 days a week: https://support.secondlife.com/
Premium and Concierge Live Chat services will be reopened tomorrow, December 27th. Happy Holidays!