Posted by Status Desk on October 21st, 2009 at 10:57 am PDT
[RESOLVED 21 Oct, 10:57am PDT] Both JIRA and wiki.secondlife.com are back online and available for use. Some functions may be hampered temporarily as the work is finished; however, full functionality should be restored shortly, if not already.
[UPDATED 21 Oct, 10:03am PDT] We have identified some storage issues that are affecting both JIRA and the Wiki. A solution is being worked on. Please continue to check back for more info.
[21 Oct, 9:03am PDT] JIRA and wiki.secondlife.com are currently unavailable. Please check back with this blog for updates.
Posted by Status Desk on October 19th, 2009 at 11:29 pm PDT
[19th October 09 1.19AM] This has now been resolved. Logins are working correctly.
[19 October 09 11:20PM] We are currently experiencing some issues with our logins. We are working to resolve this as soon as possible and will update with any further information.
Posted by Status Desk on October 15th, 2009 at 11:42 am PDT
We recently made several changes to the Second Life servers to address a potential security issue. To take advantage of the recent server upgrades and ensure that Second Life functions as you expect, we have released a new version of the Second Life Viewer.
Residents using the Official and Release Candidate versions of the 1.23.4 Viewer are required to update to version 1.23.5. Those of you still using version 1.22.11 will be offered version 1.23.5 as an optional update. If you choose to remain on 1.22.11, you may notice changes in the way notecard editing behaves. If you use a viewer not created by Linden Lab, you may also see changes in the way notecard editing behaves. To avoid any potential confusion caused by these behavioral changes, we strongly recommend that you immediately update to the new 1.23.5 Second Life Viewer.
We apologize for any inconvenience this update may cause.
Posted by Status Desk on October 15th, 2009 at 12:21 am PDT
[3:30 AM PDT] Service to phone support has been restored.
[12:20 AM PDT] We have temporarily lost phone support via our service provider. We have taken steps to contact them and hope to have phone support back up as soon as possible. We will keep you posted and let you know as soon as phone support has came back.
Posted by Status Desk on October 14th, 2009 at 11:47 am PDT
[COMPLETED - 14 Oct, 11:47am PDT] The second half of the Rolling Restarts have been completed. This concludes the Rolling Restarts for the 1.30.2 server deploy.
[October 14th 7:00am PDT] The second half of the rolling restarts for the 1.30.2 server deploy have begun.
Posted by Status Desk on October 13th, 2009 at 07:00 am PDT
[RESOLVED Oct-13 11:35am PDT] The first half of the rolling restarts have completed for today.
[POSTED Oct-13 7:00am PDT] The first half of the rolling restarts for the 1.30.2 server deploy have begun.
Posted by Status Desk on October 13th, 2009 at 06:59 am PDT
[Oct-13 7:10AM PDT] secondlife.com is once again available.
We are aware of current problems with the Second Life homepage. We are working to fix the problem and hope to have it resolved soon. We will update this post as soon as we have more information as to when we can expect this problem to be fixed.
Posted by Status Desk on October 12th, 2009 at 05:25 pm PDT
[Oct 12, 7:16pm PST] Phone Support is back online.
We are experiencing an outage of our Phone Support capabilities currently and are working to resolve the issue as soon as possible. Please watch this blog for further updates.
Posted by Status Desk on October 12th, 2009 at 02:07 pm PDT
[RESOLVED Oct 14, 08:45am PDT] The maintenance work has been completed.
[POSTED - Oct 12, 2:07pm PDT] Wednesday, October 14, there will be minor server maintenance which will result in a subset of users that will be logged out of Second Life or unable to login during this time. The maintenance is set to run from 6:30am (PDT) to 7:00am (PDT). This work has now started.
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