Second Life Grid Status Reports

[Oct-13 7:10AM PDT] secondlife.com is once again available.

We are aware of current problems with the Second Life homepage. We are working to fix the problem and hope to have it resolved soon. We will update this post as soon as we have more information as to when we can expect this problem to be fixed.

[Oct 12, 7:16pm PST] Phone Support is back online.

We are experiencing an outage of our Phone Support capabilities currently and are working to resolve the issue as soon as possible. Please watch this blog for further updates.

[RESOLVED Oct 14, 08:45am PDT] The maintenance work has been completed.

[POSTED - Oct 12, 2:07pm PDT] Wednesday, October 14, there will be minor server maintenance which will result in a subset of users that will be logged out of Second Life or unable to login during this time. The maintenance is set to run from 6:30am (PDT) to 7:00am (PDT). This work has now started.

[11 October 2009, 9:00pm] This issue has now been resolved. All transactions should be working as normal

[11 October 2009, 7:40pm] We are currently having problems with our Credit Card service provider. We are investigating the issue. This can cause problems with L$ purchases. If you are attempting to update your credit card details and it fails, please try to enter once more. If after trying twice and still experiencing problems, please wait until the issue has been resolved.

[7:45 AM PDT] This issue has been resolved, you should now be able to teleport and connect to Second Life.

[6.40 AM PDT] We are currently experiencing some issues with our logins and teleports and other services may also be affected. We are working to resolve this as soon as possible and will update with any further information.

[RESOLVED] Maintenance to wiki and Public Issue Tracker has been completed.

[Oct 7th, 8:10pm] The network on which the JIRA and wiki are located will undergo planned maintenance from 11pm to 1am PT tonight. Please check back with this blog for updates.

[Update 08 October, 1:11pm PST] The rolling restart is complete for 1.30.1

[Update 08 October, 07.08am PST] The roll for odd numbered regions is now under way.

[Update 07 October, 11:41am PST] The roll for even numbered regions has been completed.

[Update 07 October, 07.00am PST] The roll for even numbered regions is now under way.

[Update 06 October, 11:50am PST] The pilot roll has been completed.

[Update 06 October, 08.00am PST] The pilot roll is now under way.

Rolling Restart for 1.30.1
The schedule is as follows:

* Tuesday, Oct. 6th: Pilot regions - [Complete]
* Wednesday, Oct. 7th: even sims (~50% of the grid) - [Complete]
* Thursday, Oct. 8th: odd sims (the other 50%)

As with all of our server deploys, each region will be restarted once during one of the rolling restart periods. Most regions should be down no more than 5-10 minutes, although some fraction of the regions will take 20-30 minutes to upgrade. If your region stays down for more than 30 minutes, please contact support. Each region will receive warnings starting 5 minutes before that region is restarted.

Full release notes are pending. The Beta release notes are here:
http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Beta_Server/1.30

Please post all comments on the forum:
http://forums.secondlife.com/showthread.php?t=343229

[Resolved 07:31am PST] Logins via OpenID are fully functional again.

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Logins to Second Life via openid are runing at reduced capacity at present.  Logins might be delayed or fail at times.

However, normal login methods to Second Life are working correctly.

We are aware of this issue and it is being worked on.  We will update you here with further information.