[UPDATED] Rolling Maintenance on RC Channels

Posted by Status Desk on August 6th, 2014 at 11:25 am PDT

[Resolved 11:25 AM PDT, 06 August 2014]The rolling maintenance on the RC server channels is now complete.

[Update 8:13 AM PDT, 06 August 2014] The rolling maintenance on the RC server channels is now in progress.

[Posted 11:44 PM PDT, 5 August 2014] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00AM PDT Wednesday August 6. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED] Unscheduled Maintenance

Posted by Status Desk on August 6th, 2014 at 08:10 am PDT

{Resolved 08:10 AM PDT, 06 August 2014] The unscheduled maintenance is now complete.

[Posted 07:09 AM PDT, 06 August 2014] We are currently undergoing unscheduled maintenance on some of our primary systems. During this maintenance, some users may be unable to log in or may be logged out, and group chats may fail. Please refrain from rezzing no-copy objects and making L$ transactions until the all clear is given.

[RESOLVED] Scheduled Maintenance

Posted by Status Desk on August 6th, 2014 at 06:58 am PDT

[Resolved 06:58 AM PDT, 06 August 2014] All maintenance has been completed at this time.

[Posted 3:15 PM PDT, 05 August 2014] We will be performing scheduled maintenance to our systems later this evening, Tuesday, August 05, 2014 beginning at 6:00 PM PDT.  During this time, live phone support will not be available.  Other support portals may also be slow or non responsive during this time.  Please keep an eye on this blog for further updates.

[RESOLVED] Scheduled Maintenance

Posted by Status Desk on August 4th, 2014 at 10:13 pm PDT

[Resolved 10:13 PM PDT, 04 August 2014] All maintenance has been completed at this time.

[Updated 7:20 PM PDT, 04 August 2014] The scheduled maintenance for our systems is now in progress.

[Posted 8:58 AM PDT, 04 August 2014] We will be performing scheduled maintenance to our systems today, Monday, August 04, 2014 beginning at 7:00 PM PDT.  During this time, live phone support will not be available.  Other support portals may also be slow or non responsive during this time.  Please keep an eye on this blog for further updates.

[RESOLVED] Scheduled Billing Maintenance

Posted by Status Desk on July 31st, 2014 at 10:00 am PDT

[Resolved 10:00 AM PDT, 31 July 2014] All maintenance to our billing engine has been completed at this time.

[Updated 9:33 AM PDT, 31 July 2014] The scheduled billing maintenance is now in progress.

[Posted 2:29 PM PDT, 30 July 2014] We will be performing scheduled maintenance on our billing engine tomorrow, Thursday, July 31, 2014 beginning at approximately 9:30 AM PDT. During this time our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Unscheduled Phone Support Maintenance

Posted by Status Desk on July 30th, 2014 at 08:30 am PDT

[Resolved 8:30 AM PM PDT, 30 July 2014] Phone support has been restored.

[Posted 8:05 AM PM PDT, 30 July 2014] We are currently undergoing unscheduled phone support maintenance. Telephone support may not be available during this time. We will update this post once regular telephone support has been restored.

[RESOLVED] Rolling Maintenance Main Channel

Posted by Status Desk on July 29th, 2014 at 08:37 am PDT

[Resolved 8:37 AM PDT, 29 July 2014]  The rolling maintenance for the main Second Life server channel is now complete.

[Updated 7:07 AM PDT, 29 July 2014] The rolling maintenance for the main Second Life server channel is now in progress.

[Posted 11:52 PM PDT, 28 July 2014] We will be performing rolling maintenance for regions on the main Second Life server channel on Tuesday, July 29th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Unscheduled Maintenance

Posted by Status Desk on July 27th, 2014 at 09:30 am PDT

[Resolved 9:30 AM PDT, 27 July 2014] The unscheduled maintenance is complete.

[Posted 9:05 AM PDT, 27 July 2014] We are currently undergoing unscheduled maintenance. During this maintenance, some users may be unable to log in or may be logged out. Please refrain from rezzing no-copy objects and making L$ transactions until the all clear is given.

[RESOLVED] Unscheduled Maintenance

Posted by Status Desk on July 25th, 2014 at 10:34 pm PDT

[RESOLVED 10:34 PM PDT, 25 July 2014] We have completed all maintenance at this time.

[Posted 9:51 PM PDT, 25 July 2014] We are currently undergoing unscheduled maintenance on some of our primary systems. During this maintenance, various functions, including L$ transactions, USD transactions, and logins, may be unavailable. Please refrain from rezzing no-copy objects and making L$ transactions until the all clear is given.

[RESOLVED] General Issues Reported

Posted by Status Desk on July 25th, 2014 at 12:25 pm PDT

[Resolved 12:26 PM PDT, 25 July 2014] Services have been restored.

[Posted 09:53 AM PDT, 25 July 2014] Residents are reporting slowdowns in various services such as teleporting, logging in, and rezzing. We’re assessing and we’ll keep you updated. Meanwhile, please refrain from rezzing no-copy objects and making L$ transactions until the all clear is given.