[RESOLVED] Unscheduled Billing Maintenance

Posted by Status Desk on August 19th, 2014 at 10:25 am PDT

[Resolved 10:25 AM PDT, 19 August 2014] The unscheduled billing maintenance is now complete.

[Posted 10:03 AM PDT, 19 August 2014] We are currently performing unscheduled billing maintenance. During this maintenance, US$ credit card transactions may fail. Please refrain from attempting to purchase L$ or make USD purchases at this time until the all clear is given.

[RESOLVED] Scheduled Inventory Database Maintenance

Posted by Status Desk on August 19th, 2014 at 08:16 am PDT

[RESOLVED 8:16 AM PDT, 19 August 2014] The scheduled inventory database maintenance is now complete.

[UPDATED 7:48 AM PDT, 19 August 2014] The scheduled inventory database maintenance is now in progress.

[POSTED 6:45 AM PDT, 19 August 2014] We will be performing another round of inventory maintenance this morning at 7:30 AM PDT. During this time, some residents may be logged off and will be temporarily unable to log in, or experience inventory loading issues.  This maintenance may also disrupt transactions. Please refrain from transacting with L$ or rezzing valuable (no-copy) items until the all-clear is given. Please check back here for updates.

[RESOLVED] Unscheduled Billing Maintenance

Posted by Status Desk on August 14th, 2014 at 02:59 pm PDT

[Resolved 2:59 PM PDT, 14 August 2014] The unscheduled billing maintenance is complete.

[Posted 2:51 PM PDT, 14 August 2014] We are currently performing unscheduled billing maintenance. During this maintenance, US$ transactions may fail. Please refrain from attempting to purchase L$ or make USD purchases at this time until the all clear is given.

[RESOLVED] Scheduled Inventory Database Maintenance

Posted by Status Desk on August 14th, 2014 at 01:55 pm PDT

[RESOLVED 1:55 PM PDT, 14 August 2014) Inventory maintenance is now complete.

[POSTED 2:38 PM PDT, 13 August 2014] We will be performing scheduled inventory maintenance on Thursday, August 14, 2014 at approximately 6:00 AM PDT. During this time, some residents may be logged off and will be temporarily unable to log in, or experience inventory loading issues. This maintenance may also disrupt transactions. Please refrain from transacting with L$ or rezzing valuable (no-copy) items until the all-clear is given. Please check back here for updates.

[RESOLVED] Rolling Maintenance Main Channel

Posted by Status Desk on August 12th, 2014 at 09:12 am PDT

[Resolved 9:12 AM PDT, 12 August 2014] The rolling maintenance is now complete.

[Updated 6:44 AM PDT, 12 August 2014] The rolling maintenance is now in progress for the main Second Life server channels.

[Posted 11:59 PM PDT, 11 August 2014] We will be performing rolling maintenance for regions on the main Second Life server channel on Tuesday, August 12th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Concierge Phone Support Interrupted

Posted by Status Desk on August 11th, 2014 at 12:22 pm PDT

[Resolved 12:22 PM PDT, 11 August 2014] Concierge phone support is available again.

[Posted 12:12 PM PDT, 11 August 2014] We’re experiencing an interruption in our ability to receive Concierge phone support requests.  We’ll clear this as quickly as possible.

[RESOLVED] Scheduled Inventory Maintenance

Posted by Status Desk on August 7th, 2014 at 07:49 am PDT

[Resolved 7:49 AM PDT, 07 August 2014] The scheduled inventory maintenance is now complete.

[Posted 3:43 PM PDT, 06 August 2014] We will be performing scheduled maintenance to our systems tomorrow, Thursday, August 07, 2014 beginning at 6:00 AM PDT. During this time, some residents may have trouble logging in or may be logged off. As always, please check this blog for further updates.

[UPDATED] Rolling Maintenance on RC Channels

Posted by Status Desk on August 6th, 2014 at 11:25 am PDT

[Resolved 11:25 AM PDT, 06 August 2014]The rolling maintenance on the RC server channels is now complete.

[Update 8:13 AM PDT, 06 August 2014] The rolling maintenance on the RC server channels is now in progress.

[Posted 11:44 PM PDT, 5 August 2014] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00AM PDT Wednesday August 6. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED] Unscheduled Maintenance

Posted by Status Desk on August 6th, 2014 at 08:10 am PDT

{Resolved 08:10 AM PDT, 06 August 2014] The unscheduled maintenance is now complete.

[Posted 07:09 AM PDT, 06 August 2014] We are currently undergoing unscheduled maintenance on some of our primary systems. During this maintenance, some users may be unable to log in or may be logged out, and group chats may fail. Please refrain from rezzing no-copy objects and making L$ transactions until the all clear is given.

[RESOLVED] Scheduled Maintenance

Posted by Status Desk on August 6th, 2014 at 06:58 am PDT

[Resolved 06:58 AM PDT, 06 August 2014] All maintenance has been completed at this time.

[Posted 3:15 PM PDT, 05 August 2014] We will be performing scheduled maintenance to our systems later this evening, Tuesday, August 05, 2014 beginning at 6:00 PM PDT.  During this time, live phone support will not be available.  Other support portals may also be slow or non responsive during this time.  Please keep an eye on this blog for further updates.