Second Life Grid Status Reports

Support Portal Maintenance

Status Desk — Tue, 09 Feb 2010 09:00:50 +0000

The Support Portal will be undergoing maintenance on Tuesday 9th February from 4.00am PST until 5.00am PST.

During this time residents will be unable to create tickets or use Live Chat. For abuse issues, please continue to use our abuse report system.

[RESOLVED] Required Maintenance

Status Desk — Tue, 09 Feb 2010 06:14:13 +0000

[8 February 2010 2:31AM EST] All maintenance has been completed for today.

[8 February 2010 - 10pm PST] Linden Lab will be performing required maintenance on Monday night February 8, 2010 at 11pm Pacific (PST). The upgrade will take up to 3 hours to complete. Residents may experience some isolated instances of teleport and transaction failure. Linden Lab appreciates your patience during this necessary upgrade period.

Public JIRA Down for One Hour at 1 a.m. Pacific Tuesday

Status Desk — Tue, 09 Feb 2010 05:30:17 +0000

We’re installing a few upgrades and restarting PJIRA beginning at 1:00 a.m. Pacific tomorrow morning.

Even if PJIRA seems accessible during this time, you may lose edits. Please refrain from updating any PJIRA pages during the maintenance window.

If the scope or scheduling of this work changes, we’ll update you here.

Server 1.36 Deploy

Status Desk — Tue, 09 Feb 2010 02:11:44 +0000

Hi everyone, another server deploy is upon us! The schedule for the rolling restart is thus:

2010-02-10, 7a - 12p: Pilot Regions[1]
2010-02-16, 7a - 12p: Even numbered sims
2010-02-17, 7a - 12p: Odd numbered sims

Regions should be down no more than 30 minutes. If yours is down longer than that, please leave a comment with the region name and we’ll look into it. This thread will be updated with the status of the deploy when it begins.

For more information, comments, and updates, visit the Discussion Page.

[RESOLVED] Inworld servcies interrupted.

Status Desk — Mon, 08 Feb 2010 19:56:52 +0000

[12:02 PM PST] This issue has been resolved and inworld activities can resume

[11:55 AM PST] We are currently experiencing problems with possible tp failures and general inworld services. Please refrain from rezzing no copy items and and making purchases. We are investigating the problem and will post updates here.

[Resolved] Logins and Inworld Services down for maintenance

Status Desk — Mon, 08 Feb 2010 12:00:01 +0000

[Resolved] Monday, February 8th 6.16am This has now been resolved and all services are running as normal. If you have any issues please contact Support for further help.

Monday, February 8 2010 at 5:00 a.m. Pacific, we’ll be closing logins and disabling major inworld services for ninety minutes of upgrade work on our databases.

During the maintenance, logins, account registrations, XStreetSL, and the land store will be unavailable. The Knowledge Base will remain accessible.

Residents who are in world will not be disconnected when maintenance begins, but will lose access to services such as

mapping,
teleport,
inventory,
object and L$ transfers, and
LindeX.

We’ll warn in world several minutes before the outage begins, and we’ll post any changes to the scope and schedule of the work here as they develop.

We appreciate that this will inconvenience a number of our Residents. The maintenance work is to enhance the stability and performance of our database-backed services.

[RESOLVED] Forums.secondlife.com Intermittent Issues

Status Desk — Sat, 06 Feb 2010 07:28:03 +0000

[6 February 2010 - 12:05am PST] The issues have been resolved and are working. Thank you for your patience.

[5 February 2010 - 11:25pm PST] Forums.secondlife.com is having intermittent issues. We are working to resolve the problem. Please watch this blog for further updates.

[RESOLVED] JIRA and Wiki Unavailable

Status Desk — Fri, 05 Feb 2010 07:58:15 +0000

JIRA and Wiki are both back to normal. Thank you for your patience.

[5 February 2010 - 2am PST] [UPDATE] Wiki is currently unavailable for maintenance also.

[4 February 2010 - 11:50pm] JIRA are currently unavailable. We are working on the issue now. Please watch this blog for further details.

[Resolved] In-World Services Disrupted

Status Desk — Fri, 05 Feb 2010 00:15:30 +0000

[Resolved 5:15pm PST] We have restored normal working order to all in-world services. Thank you for you patience and understanding.

[Posted 4:37pm PST] We are currently experiencing some issues related to in-world services. We’re tracking down the source as rapidly as possible. Please do not attempt L$ operations or manipulate no-copy items until we issue an all-clear. We will update this post as we know more.

[Resolved] Xstreet Logins

Status Desk — Thu, 04 Feb 2010 15:28:35 +0000

[Resolved @ 8:09 am] This issue has been resolved and logins have been restored. Once again, thank you for your understanding.

There have been a few reports of Xstreet experiencing some difficulties in regards to logins. We are currently investigating the situation. Thank you for your patience while we work towards a resolution.