Second Life Grid Status Reports

[RESOLVED 28 July 2010 11:50am PST]  The rolling restart has been completed and all regions are up and working as normal.

[28 July 2010 7:00 am PST] The rolling restart for today is about to commence. As soon as the restarts have finished we will update this blog. Please check back soon.

[21 July 2010 8:32 am PST] The rolling restarts have finished for today. Please check back soon for further information for the July 28th restarts.

[21 July 2010 7:03 am PST] We are commencing with a continuation of the rolling restart from July 20th.  We will update this blog when the rolling restarts have finished. Please view this blog for further updates.

[POSTED July 14th, 2010]We will be doing rolling restarts to upgrade to server version 1.40.4. This will be the schedule:

• Tuesday, July 20th, 7am PDT: 20% pilot roll
• Wednesday, July 28th, 7am PDT : Rolling Restart for the rest of the grid

Please refer to the release team blog for more details: http://blogs.secondlife.com/community/technology/release/blog/2010/07/14/server-1404-deploy

[RESOLVED 26 July 2010 3:20 PM PST]  Live chat services are available now.

[26 July 2010 2:22 PM PST]  Live chat services for premium and concierge residents are currently unavailable. We are working to resolve this issue. Please check back here for updates.

[RESOLVED 21 Jul 2010, 8:25 PM PDT] The issues with L$ and land purchases have been resolved.

[Updated 21 Jul 2010, 6:40pm PDT] We are still looking into the issues residents are having purchasing land in world. In addition, some residents are having issues with purchasing L$ in-world. We are investigating both issues and will provide further updates when we have more information.

[Posted 21 Jul 2010, 5:30pm PDT] Some residents are currently experiencing issues surrounding purchasing land at this time. We are investigating the cause of these issues. Please keep an eye on this blog post for updates.

[Resolved 20 Jul 2010, 11:36pm PDT] We have resolved the issues that residents were having purchasing Linden Dollars (L$) and updating their payment methods. If you are still having trouble purchasing L$ or updating your payment method please contact support.

[Posted 20 Jul 2010, 9:36pm PDT] We are aware that some residents are experiencing issues purchasing Linden Dollars (L$) and updating their payment methods.  We are investigating the cause of these issues.  Please watch this status blog for additional information.  We will update this post as we have additional information available.

We’re aware that a number of Residents are currently affected by international network routing issues which are keeping them from logging in to Second Life.

The problem appears to be decentralized and not with the Second Life servers, facilities or networking, appearing most frequently on connections in and around Europe, particularly The Netherlands. While we are monitoring the issues, we’re unable to assist with correcting the problem.

If we do get some useful news, we’ll update you here.

[POSTED 4:10pm PDT]  We had an outage this afternoon that affected search on the marketplace.  At this time, we are working on rebuilding the index and it should be fixed shortly.  Please monitor this blog for any new updates.

[POSTED 8:00am PDT]  From 11:00pm until 1:00am Thursday, July 15th, we will be performing routine maintenance on our public JIRA and Wiki sites.  During this time, please refrain from posting any new JIRA issues or Wiki articles, as they may not be saved.  Please monitor this blog for any new updates.

[RESOLVED 12:29pm PDT]  At this time, all functions of Second Life are working as intended.  Residents should now be able to log in, TP, use voice and conduct L$ transactions as normal.

[POSTED 11:06am PDT]  Some residents may be experiencing issues attempting to log into Second Life, as well as issues with TP’s and spotty voice in some locations.  We are aware of these issues and working to resolve them as quickly as possible.  During this time, residents may want to hold off on rezzing or transferring any no-copy objects, as well as holding off on any L$ transactions.  Please monitor this status blog for any new updates.

[RESOLVED July 14th 2010 07:06am] The inventory maintenance has completed

[POSTED July 12th 2010] There will be planned inventory database maintenance for Wednesday, July 14th, 2010 beginning at 5:30am PDT. The maintenance should last approximately 90 minutes. During this time some residents may be logged off and will not be able to log back in until the work is complete.

[RESOLVED July 9th 12:30pm PST]  The maintenance has been completed.

[UPDATE July 8th 12:11pm PST]  The maintenance on the auction site has not yet completed and is still ongoing.  We hope to offer new listings by Friday, July 9th at 12:00pm PST.  Continue to monitor this status blog for any new updates.

[1pm Pacific, June 27 2010] As previously blogged here, the auction site is now down for maintenance. Auctions will be unavailable from today through to July 6 as we make changes and perform internal testing.