[Resolved,10:21am Pacific] The rolling restarts that began last night at 8:20pm PST have now been completed.
[8:20pm Pacific] We are beginning tonight’s rolling restarts. Each region will have a 5 minute warning prior to shutting down and will only be offline for a short time. We will post here when the restarts are complete.
[12 Nov 7:54am PDT] Resolved - isolated inventory issues have been resolved.
[12 Nov 7:43am PDT] We are currently experiencing isolated inventory issues. This issue will effect a small portion of residents. If you are having issues seeing or rezzing inventory, we are working to correct this issue as quickly as possible. Refer back to this blog for updates.
[Updated 7:00am PST - Nov 12, 2009] Inventory database maintenance has begun. We will resolve this post when it has completed.
We are arranging a partial outage on Thursday November 12, 2009, for maintenance to an inventory database. Only a small group of residents will be affected by this between 7:00am and 7:30am (PST). Affected residents will be logged out, if in-world, at the time; as well as being unable to log in.
[Resolved 1:06pm PST] Both the region restart issues and transactions are now resolved. This should also resolve any related asset upload issues.
[Updated 12:41pm PST] We have identified the cause of the transaction issues and are applying a fix to affected regions. This may cause residents in those regions to be logged out without warning.
We are currently experiencing issues where some regions are not returning after a restart (or crash). This is currently being addressed as efficiently as possible. In isolated incidents, there may also be issues with asset uploads and/or transactions.
We will update this blog as more information becomes available.
We are about to begin another rolling restart of up to 640 regions. All regions will receive a 5 minute warning before shutting down, and we will update this post once we’re done.
[5:00am Pacific - Nov. 11, 2009] Rolling restarts have completed.
[7:30pm Pacific - Nov. 10, 2009] We are now commencing rolling restarts of approximately 750 regions. We will post here when the restarts are complete.
[5:56pm Pacific] The system clock issues have been resolved, and you should now be able to log in normally.
[5:15PM Pacific] We’re currently experiencing an issue with logins. You may see a message that indicates you cannot log in due to the system clock being set incorrectly. As a temporary workaround, setting your computer clock to Pacific Standard Time should allow you to login.
We’re working on resolving this issue as quickly as possible and will post here with updates.
[1:20AM] The Support Portal is now back online.
[12:40am - 7 November 2009] The Support Portal is currently experiencing issues with both Live Chat and the ticketing system. We are working to resolve this as soon as possible. Please watch this blog for information as it becomes available.
Please refer to the forums for the most up to date information, including release notes, deploy updates, and comments:
http://forums.secondlife.com/showthread.php?t=347401
Please refer to the forums for the most up to date information, including release notes, deploy updates, and comments:
http://forums.secondlife.com/showthread.php?t=347401
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