Archive for the ‘SLGrid Status’ Category

[Updated] Unscheduled Phone Maintenance

Friday, December 19th, 2014

[Updated 2:15 PM PST, 19 December 2014] Phone service is currently restored. However, poor weather conditions are adversely affecting service providers in San Francisco, which could result in intermittent outages throughout the afternoon.

[Posted 1:50 PM PST, 19 December 2014] Phone systems for Concierge Services are currently undergoing unscheduled maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support ticket to contact Concierge support. Tickets and Live Chat are available via: https://support.secondlife.com/

Inventory Issues

Friday, December 19th, 2014

[Posted 6:12 PM PST, 18 December 2014] Due to a recent internal error, some Residents may have noticed a few items were recently replaced within their inventories. We are working to reverse the process and hope to have the original items restored quickly.

If you believe that your items were affected, please keep an eye on your inventory - you should see the original items restored soon. There is no need to submit a support case or otherwise report the issue at this time.

In addition to restoring the original items as quickly as possible, we are also taking steps to resolve the issue that caused the error so that we can avoid repeating it in the future. We apologize for the inconvenience and thank you for your patience.

[RESOLVED] Scheduled Server Maintenance

Friday, December 19th, 2014

[Resolved 8:03 AM PST, 19 December 2014] Today’s scheduled server maintenance is now complete.

[Posted 12:35 PM PST, 17 December 2014] We will be performing scheduled maintenance on Thursday, December 18th at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates

[RESOLVED] Scheduled Server Maintenance

Friday, December 19th, 2014

[RESOLVED 7:49 AM PST, 19 December 2014] Today’s scheduled server maintenance has been completed.

[Posted 4:12 PM PST, 18 December 2014] We will be performing scheduled maintenance on Friday, December 19th at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

Ongoing Second Life Wiki Maintenance

Wednesday, December 17th, 2014

[Posted 3:20 PM PST, 17 December 2014] In October, we discovered an issue regarding the Second Life Wiki (http://status.secondlifegrid.net/2014/10/15/post2378/) that required maintenance to resolve. This maintenance is currently ongoing. During this ongoing maintenance, the wiki remains available in read-only mode. At this time, we do not have an estimate as to when the maintenance will be completed, however, please be advised that the maintenance is proceeding and is of a high priority. We’ll post as soon as the maintenance is completed, and thank you for your patience.

[RESOLVED] Scheduled Server Maintenance

Wednesday, December 17th, 2014

[Resolved 8:34 AM PST, 17 December 2014] The scheduled server maintenance is now complete.

[Posted 1:20 PM PST, 16 December 2014] We will be performing scheduled maintenance on Wednesday, December 17th at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates

[RESOLVED] Rolling Maintenance Main Channel

Tuesday, December 16th, 2014

[Resolved 8:44 AM PST, 16 December 2014] The rolling maintenance is now complete.

[Posted 7:00 AM PST, 16 December 2014] We are currently performing rolling maintenance for regions on the main Second Life server channel. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Scheduled Server Maintenance

Tuesday, December 16th, 2014

[Resolved 6:59 AM PST, 16 December 2014] The scheduled server maintenance is now complete.

[Posted 2:53 PM PST, 15 December 2014] We will be performing scheduled maintenance on Tuesday, December 16th at approximately 1:00 AM PST. During this time, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates

[RESOLVED] Unscheduled Maintenance

Sunday, December 14th, 2014

[Resolved 8:06 AM PST, 14 December 2014] Our unscheduled maintenance has been completed.

[Posted 7:00 AM PST, 14 December 2014]  We are currently performing unscheduled maintenance.  During this time, services affected will include meshes and textures not displaying correctly in-world.  Please stay tuned to this blog for further updates.

[RESOLVED] Unscheduled Server Maintenance

Friday, December 12th, 2014

[Resolved 9:55 PM PST, 12 December 2014] Our unscheduled maintenance has been completed.

[Posted 8:57 PM PST, 12 December 2014] We are performing unscheduled maintenance. While the maintenance is in progress, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.