Archive for the ‘SLGrid Status’ Category

[RESOLVED] Rolling Maintenance RC Server Channels

Wednesday, August 26th, 2015

[Resolved 11:20 AM PDT, 26 August 2015] Rolling maintenance is complete for the RC server channels.

[Updated 06:50 AM PDT, 26 August 2015] The rolling maintenance for the RC server channels is in progress.

[Posted 6:23 PM PDT, 25 August 2015] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PDT tomorrow, August 26th. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED] Unscheduled Billing Maintenance

Monday, August 24th, 2015

[RESOLVED 9:40 AM PDT, 24 August 2015] To maintain compliance with industry standards for payment information security and to better protect our residents, some Second Life websites have been updated to meet TLS 1.1 or TLS 1.2 encryption standards. Here’s a list of supported browsers:

Supported Browsers:
- Chrome 22 or later
- Firefox 28 or later
- Internet Explorer 11 or later*
- Safari 7 or later**
* Internet Explorer users on Windows Vista will need to either upgrade to Windows 7 or switch to Firefox or Chrome.
** Safari users on Mac OS X 10.7 and Mac OS X 10.8 will need to either upgrade to Mac OS X 10.9 or switch to Firefox or Chrome.

[Posted 2:29 PM PDT, 22  August 2015] We are currently aware of an issue that may cause some residents using older versions of some web browsers to experience difficulty using our billing services, including the LindeX and Marketplace. The latest versions of either Firefox or Chrome should allow for proper functionality. Credit card processing may also be affected during this time. Please continue to check this blog for updates.

[RESOLVED] Unscheduled Maintenance to Bluesteel Server Channel

Thursday, August 20th, 2015

[Resolved 12:54 PM PDT, 20 August 2015] The unscheduled maintenance to the Bluesteel server channel is now complete.

[POSTED 11:58 AM PDT, 20 August 2015] We are rolling back the changes to the BlueSteel server channel from yesterday’s rolling maintenance. This will require rolling maintenance for regions on the BlueSteel server channel, starting immediately. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Rolling Maintenance BlueSteel Server Channel

Wednesday, August 19th, 2015

[RESOLVED 9:52 AM PDT, 19 August 2015] Today’s rolling maintenance has been completed.

[Updated 7:04 AM PDT, 19 Aug 2015]  The rolling maintenance for the BlueSteel server channel is now in progress.

[Posted 8:39 PM PDT, 18 Aug 2015] We will be performing rolling maintenance for regions on BlueSteel RC server channel beginning at approximately 7:00 AM PDT tomorrow, August 19th. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.http://wiki.secondlife.com/wiki/Beta/BlueSteel

[RESOLVED] Unscheduled Support Maintenance

Sunday, August 16th, 2015

[Resolved 9:35 PM PDT, 16 August 2015] The unscheduled support maintenance is now complete.

[Posted 9:09 PM PDT, August 16 2015] We are currently performing unscheduled Support Maintenance on our Live chat system. Live chat may be unavailable during this maintenance. Please continue to check this blog for updates.

[RESOLVED] Unscheduled Support Maintenance

Saturday, August 15th, 2015

[Resolved 8:00 PM PDT, 15 August 2015] The unscheduled support maintenance is now complete.

[Posted 7:48 PM PDT, August 15 2015] We are currently performing unscheduled Support Maintenance on our Live chat system. Live chat may be unavailable during this maintenance. Please continue to check this blog for updates

[RESOLVED] Unscheduled Phone Maintenance

Thursday, August 13th, 2015

[Resolved 10:44 PDT, 13 August 2015] The phone system maintenance is complete.

[Posted 10:36 PDT, 13 August 2015] Phone systems for Concierge Services are currently undergoing maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support ticket to contact Concierge support.  Tickets and Live Chat are available via: https://support.secondlife.com/

[RESOLVED] Scheduled Billing Maintenance

Thursday, August 13th, 2015

[Resolved 9:29 AM PDT, 13 August 2015]  The scheduled billing maintenance is now complete.

[Posted 3:19 PM PDT, 12 August 2015] We will be performing scheduled maintenance on our billing system tomorrow morning, August 13th, beginning at approximately 9:00 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Unscheduled Maintenance

Monday, August 10th, 2015

[Resolved 12:38 PM PDT, 10 Aug 2015] The unscheduled maintenance is now complete.

[Posted 12:14 PM PDT, 10 Aug 2015] We are performing unscheduled maintenance. While the maintenance is in progress, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Scheduled Billing Maintenance

Monday, August 10th, 2015

[RESOLVED 9:50 AM PDT 10, August 2015] The scheduled Billing maintenance is now complete.

[POSTED 8:36 AM PDT, 10 August 2015] We will be performing scheduled maintenance on our billing system today beginning at approximately 9:00 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.