[Updated 2:15 PM PST, 19 December 2014] Phone service is currently restored. However, poor weather conditions are adversely affecting service providers in San Francisco, which could result in intermittent outages throughout the afternoon.
[Posted 1:50 PM PST, 19 December 2014] Phone systems for Concierge Services are currently undergoing unscheduled maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support ticket to contact Concierge support. Tickets and Live Chat are available via: https://support.secondlife.com/