Archive for the ‘SLGrid Status’ Category

Scheduled Support Maintenance

Saturday, August 1st, 2015

[Posted 3:05 PM PDT, 01 August 2015] We will be performing scheduled Support Maintenance on Saturday, August 1st at approximately 7 PM PDT. Live chat, case submission and case history may be unavailable during this maintenance. Please continue to check this blog for updates.

[RESOLVED] Scheduled Billing Maintenance

Thursday, July 30th, 2015

[Resolved 9:01 PM PDT, 30 July 2015] The scheduled billing maintenance is complete.

[Posted 4:00 PM PDT, 30 July 2015] We will be performing scheduled maintenance on our billing system today, Thursday, July 30, 2015 beginning at approximately 5:00 PM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Rolling Maintenance RC Server Channels

Wednesday, July 29th, 2015

[Resolved 11:09 PDT, 29 July 2015] The rolling maintenance for the RC server channels is now complete.

[Updated 7:00 AM PDT, 29 July 2015] The rolling maintenance for the RC server channels is in progress.

[Posted 11:17 PM PDT, 28July 2015] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 7:00 AM PDT tomorrow, July 29th. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED] Rolling Maintenance Main Channel

Tuesday, July 28th, 2015

[Resolved 8:00 AM PDT, 28 July 2015] The rolling maintenance for the main Second Life server channel is now complete.

[Updated 6:53 AM PDT, 28 July 2015] The rolling maintenance for the main Second Life server channel is now in progress.

[Posted 6:25 PM PDT, 27 July 2015] We will be performing rolling maintenance for regions on the main Second Life server channel on Tuesday, July 28th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Unscheduled Phone Maintenance

Monday, July 27th, 2015

[Resolved 7:14 AM PDT, 27 July 2015] The unscheduled Billing Services phone maintenance is now complete.

[Posted 9:46 AM PDT, 26 July 2015] Phone systems for Billing Services are currently undergoing unscheduled maintenance. Until the maintenance is complete, some users may be unable to reach Billing Phone Support; please feel free to use Live Chat or file a support case to contact Billing support. Cases and Live Chat are available via: https://support.secondlife.com

[RESOLVED] Unscheduled Marketplace Maintenance

Sunday, July 26th, 2015

[Resolved 3:00 PM PDT, 26 July 2015] The unscheduled Marketplace maintenance is now complete.

[Posted 9:55 AM PDT, 26 July 2015] We are currently undergoing unscheduled maintenance on the marketplace. During the maintenance, the marketplace may show a 0L$ charge for cart purchases. The correct amount is actually being charged. Please check this blog for updates.

[RESOLVED] Unscheduled Billing Maintenance

Sunday, July 26th, 2015

[Resolved 2:59 PM, 27 July 2015] The unscheduled billing maintenance is now complete.

[Posted 11:35 AM, 26 July 2015] We are currently undergoing unscheduled maintenance to our billing systems. During this time, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Unscheduled Support Maintenance

Friday, July 24th, 2015

[Resolved 7:04 PM PDT, 24 July 2015] The unscheduled support maintenance is now complete.

[Posted 6:12 PM PDT, 24 July 2015] Support systems for Concierge Services are currently undergoing unscheduled maintenance. Until the maintenance is complete, some users may be unable to reach chat Support; please feel free to file a support case to contact Concierge support. Cases and Live Chat are available via: https://support.secondlife.com

[RESOLVED] Scheduled Billing Maintenance

Thursday, July 23rd, 2015

[Resolved 9:27 AM PDT, 23 July 2015] Today’s billing maintenance has been completed.

[Posted 7:05 AM PDT, 23 July 2015] We will be performing scheduled maintenance on our billing system today, Thursday, July 23, 2015 beginning at approximately 9:00 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Unscheduled Phone Maintenance

Wednesday, July 22nd, 2015

[Resolved 4:06 PM PDT, 22 July 2015] The unscheduled phone maintenance is complete.

[Posted 3:46 PM PDT, 22 July 2015] Phone systems for Concierge Services are currently undergoing unscheduled maintenance. Until the maintenance is complete, some users may be unable to reach Concierge Phone Support; please feel free to use Live Chat or file a support case to contact Concierge support. Cases and Live Chat are available via: https://support.secondlife.com