Archive for the ‘SLGrid Status’ Category

[RESOLVED] Rolling Maintenance for RC Channels

Thursday, May 28th, 2015

[Resolved 7:00 AM PDT, 28 May 2015] The rolling maintenance for the RC server channels is now complete.

[Posted 4:10 PM PDT, 27 May 2015] We will be performing rolling maintenance for regions on Magnum, BlueSteel and LeTigre RC server channels beginning at approximately 4:20 PM PDT today. Please refrain from rezzing no-copy objects and making in world L$ transactions, and remember to save all builds. We will update this blog when the maintenance has been completed.

[RESOLVED] Scheduled Billing Maintenance

Thursday, May 28th, 2015

[Resolved 7:00 AM PDT, 28 May 2015] Unscheduled maintenance to our billing systems has been completed.

[Updated 12:00 PM PDT, 27 May 2015] The billing maintenance has been rescheduled until Wednesday, May 27, 2015 at 5:00 PM PDT.

[Posted 4:30 PM PDT, 26 May 2015] We will be performing scheduled maintenance on our billing system on Wednesday, May 27, 2015 beginning at approximately 10:00 AM PDT. While this maintenance is in progress, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Unscheduled Billing Maintenance

Wednesday, May 27th, 2015

[Resolved 6:22 PM PDT, 27 May 2015] Unscheduled maintenance to our billing systems has been completed.

[Posted 6:10 PM PDT, 27 May 2015] We are currently undergoing unscheduled maintenance to our billing systems. During this time, our billing services, including LindeX and Marketplace, may not be available. Credit card processing may be affected during this time as well. Please continue to check this blog for updates.

[RESOLVED] Scheduled Inventory Maintenance

Thursday, May 21st, 2015

[Resolved 6:58 AM PDT, 21 May 2015] The scheduled inventory maintenance is now complete.

[Posted 3:39 PM PDT, 20 May 2015] We will be performing scheduled maintenance to our inventory database systems starting tomorrow, Thursday, May 21st, at 1:00 AM PDT. During this time, some residents may experience login issues and inventory loading issues. Residents in-world may also be logged off. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

[RESOLVED] Rolling Maintenance Main Channel

Tuesday, May 19th, 2015

[Resolved 9:19 AM PDT, 19 May 2015] The rolling maintenance for the main Second Life server channel is now complete.

[Updated 6:36 AM PDT, 19 May 2015] The rolling maintenance for the main Second Life server Channel is in progress.

[Posted 7:24 PM PDT, 18 May 2015] We will be performing rolling maintenance for regions on the main Second Life server channel on Tuesday, May 19th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[RESOLVED] Scheduled Maintenance

Monday, May 18th, 2015

[Resolved 7:00 AM PDT, 19 May 2015] The scheduled maintenance is now complete.

[Posted 4:16 PM PDT, 18 May 2015] We will be performing scheduled maintenance on Tuesday, May 19th at 1:00AM. While the maintenance is in progress, some residents may experience login issues. Some residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please refrain from rezzing no-copy objects and making L$ transactions during this maintenance. Please check back here for updates.

Group Payouts Delayed

Monday, May 18th, 2015

[Posted 11:50 AM PDT, 18 May 2015] Delivery of group payouts was interrupted over the weekend.  Our engineers have removed the snag, and the next group disbursement will catch everyone up.  We apologize for the inconvenience.

[RESOLVED] Scheduled Support Maintenance

Saturday, May 16th, 2015

[RESOLVED Posted 9:40 PM PDT, 16 May 2015] The scheduled Support maintenance has been completed.

[Posted 12:35 PM PDT, 16 May 2015] We will be performing scheduled Support maintenance on Saturday, May 16th at approximately 9 PM PDT. Live chat, case submission and case history may be unavailable during this maintenance. Please continue to check this blog for updates

[RESOLVED] Unscheduled Phone Support Maintenance

Friday, May 15th, 2015

[Resolved 3:19 PM PDT, 15 May 2015] The unscheduled phone maintenance for Concierge services has been completed.

[Posted 3:05 PM PDT, 15 May 2015] Phone systems for Concierge Services are currently undergoing maintenance. Until the maintenance is complete, please feel free to use Live Chat or file a support case to contact Concierge support. Cases and Live Chat are available via: https://support.secondlife.com

[RESOLVED] Unscheduled Billing Phone Support Maintenance

Wednesday, May 13th, 2015

[Resolved 4:10 PM PDT, 13 May 2015] Our billing support maintenance has been completed.

[Posted 2:54 PM PDT, 13 May 2015] We are currently undergoing unscheduled maintenance to our billing phone support systems. Some residents may be unable to connect to our billing department at this time. Live Chat and ticket submissions remain operational. Please watch this blog for further details as we have them.