Second Life Grid Status Reports

2009-04-16 07:02am : The second-half rolling restart has begun.

2009-04-15 10:45am : The first-half rolling restart is complete.

2009-04-15 07:11am : The first-half rolling restart has begun.

2009-04-14 08:39am : The pilot rolling restart is complete, and the pilot regions are now on 1.26.2

2009-04-13 01:09pm : There were some remaining problems in 1.26.1. As such, we’ve adjusted the schedule as follows:

• Tuesday, April 14, 8-10am : The pilot regions on 1.26.1 will be restarted to deploy 1.26.2.
• Wednesday, April 15, 7-11am : Half of Second Life will be restarted to deploy 1.26.2
• Thursday, April 16, 7-11am : The remainder of Second Life will be restarted to deploy 1.26.2

2009-04-09 07:55am : the pilot rolling restart for server 1.26.1 is complete.

2009-04-09 06:56am : the pilot rolling restart for server 1.26.1 will begin in a few minutes.

2009-04-08 12:02pm : We are planning to do a pilot rolling restart of server 1.26.1 on Thursday morning, April 9, between 7 and 9am. The planned time for the full 1.26 roll has not changed.

2009-04-08 10:44am : the pilot regions have all been reverted to 1.25.6.

2009-04-08 09:44am : We will be reverting all 1.26 regions to 1.25.6. There is a bug such that if a parcel has “Object Entry” disabled, but “Create Object” enabled, people will not be able to create objects. If they edit an object that is already in the parcel, and the permissions are such that it could not now enter the parcel, it will be returned.

2009-04-08 08:47am : The pilot rolling restart is complete.

2009-04-08 07:50am : We’re working to clean up the mess created by the problem earlier in the rolling restart. Some regions may be down up to an hour.

2009-04-08 07:25am : There was a system problem during the rolling restart. It’s been started over. As a result, some of the regions will be restarted a second time, and some regions are going to stay down for 30-40 minutes. We apologize for the disruption.

2009-04-08 06:55am : The pilot roll will begin momentarily

We will be deploying server version 1.26.0 (Release Notes) to Second Life starting on April 6.  The schedule will be as follows:

• Tuesday April 7 : the central servers will receive 1.26.0.  No regions will be restarted
• Wednesday April 8, 8-10am : There will be a pilot rolling restart of ~10% of the grid
• Tuesday April 14, 7-11am : Half of the regions in Second Life will be restarted
• Wednesday Apri 15, 7-11am : The remaining regions in Second Life will be restarted

As is usual for current rolling restarts, all regions will recieve warnings starting 5 minutes before they are restarted.  Each region will be down for between a few and 10 minutes.  In rare cases, regions may be down as long as 20 or 30 minutes.  If your region stays down longer than that, please contact support.

Version 1.26.0 has been in beta test on Aditi for the last few weeks.  If you wish to look at it before the rolling restart, log into Aditi, the preview grid; Server 1.26.0 is running in the “Second Life Beta Server” regions.

Questions and discussion of this rolling retstart may be found in this post on the Release Team blog.

Update Feb 05 12:35pm: The second-half rolling restart is complete

Update Feb 05 07:04am: The second-half rolling restart has begun.

Update Feb 04 09:49am: The first-half rolling restart is complete.

Update Feb 04 07:00AM: The first-half rolling restart has begun. Odd numbered hosts are being restarted this morning.

Update Feb 03 11:00AM: The pilot rolling restart completed this morning at 9:30AM.

[30th January 2009 5:20PM Pacific]  There will be a rolling restart to deploy server version 1.25.5 to the production Second Life environment. It will follow this schedule:

• Tue, Feb 3, 8-10am : a pilot group of ~3000 regions will be restarted
• Wed, Feb 4, 7-11am : half of Second Life will be restarted
• Thu, Feb 5, 7-11am : the remainder of Second Life will be restarted

As in all rolling restarts, each region will be restarted once. If your region stays down for more than 20 or 30 minutes, please contact support. Once the rolling restart has begun, there is no way to delay the restart for any individual region.

The version of Second Life that will be deployed in this rolling restart is already on the “Second Life Beta Server” regions of the Preview Grid; you may log in there to try out the new server before it hits the production Second Life environment.

There is a thread in the forums where you may ask questions about or discuss this rolling restart.

The seventh iteration of the 1.22 Viewer, Release Candidate 7, has been released. Please help us to identify any new bugs before it becomes an official Second Life Viewer download.

If you have been using the sixth Release Candidate (RC6), you will be required to update to RC7. Please keep in mind that participation in the viewer Release Candidate cycle is completely optional. This viewer may be installed along side the official 1.21 viewer.

RC7 includes a fix for a crash occurring on display of textures, which relates to LLTextureFetchWorker::decodeImage.  As always, release notes can be found at:

http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release_Candidate/1.22

While we’ve made many improvements, we still need your help to find crash cases and final feedback as we prepare to release the official 1.22 viewer - very soon! Please download the Release Candidate here and start experimenting:

http://secondlife.com/support/downloads.php#download-Testviewers

You can participate in discussions about this new Release Candidate here in the SL Forums.

Don’t forget to report new issues at jira.secondlife.com, and be sure to set the “Affects Version/s” to “1.22 Release Candidate”. We are only able to investigate bugs that are reported in this way.

Update 01-23 10:37am : The rolling restart is complete.

Update 01-23 07:05am : The second-half rolling restart has begun.

Update 01-22 09:21am : The first-half rolling restart is complete.

Update 01-22 07:08am : The first-half full rolling restart has begun. Regions on odd-numbered hosts are being restarted today. This includes the pilot regions, which are going to be updated to the latest and greatest 1.25.4.108489

Update 01-21 09:01am : the pilot rolling restart is complete

We will be doing a rolling restart to deploy Second Life Server version 1.25.4 from Wednesday through Friday, Jan 21-23. This version is currently on the “Second Life Beta Server” regions of the Preview Grid, and is a slightly modified version of the 1.25.3 server that is currently deployed to about 10% of the grid.

The schedule will be as follows:

• Wed, Jan 21, 8-10am: The pilot regions will receive 1.25.4; these are the regions currently running 1.25.3.
• Thu, Jan 22, 7-11am: Half of Second Life will receive 1.25.4 in a rolling restart.
• Fri, Jan 23, 7-11am: The remainder of Second Life will receive 1.25.4 in a rolling restart.

As with all rolling restarts, each region will be restarted once as a result of the rolling restart. Most regions will restart over the course of several minutes. If your region stays down for more than 30 minutes, please contact support. Once the rolling restart has begun, there is no way to delay the restart for any given region.

Discussion of this rolling restart will occur in this forum thread.

The sixth iteration of the Viewer 1.22 Release Candidate (RC6) has been released. Please help us to identify any new bugs before it becomes an official download for Second Life.

If you have been using the fifth Release Candidate (RC5), you will now be required to update to RC6, which includes the latest bug fixes. Please keep in mind that participation in the viewer Release Candidate cycle is completely optional. This viewer may be installed along side the official 1.21 viewer.

RC6 includes fixes for several raycasting issues, a fix for VWR-7331 (llMapDestination can’t TP to Skybox over 1000 meters, which was made possible in 1.20), and a partial fix for VWR-8503 (Meta-Issue: Textures loading worse in 1.21/1.22). This Release Candidate also includes a number of stability fixes, which make this viewer the most stable release yet. For a complete list of issues resolved, please see the release notes:

http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release_Candidate/1.22

While we’ve made many improvements, we still need your help to find crash cases and final feedback as we prepare to release the official 1.22 viewer - very soon! Please download the Release Candidate here and start experimenting:

http://secondlife.com/support/downloads.php#download-Testviewers

You can participate in discussions about this new Release Candidate here in the SL Forums.

Don’t forget to report new issues at jira.secondlife.com, and be sure to set the “Affects Version/s” to “1.22 Release Candidate”. We can only investigate bugs that are reported in this way.

We are releasing the sixth iteration of the Viewer 1.22 Release Candidate (RC5). Please help us to identify any new bugs before it becomes an official download for Second Life.

If you have already been using the Release Candidate (RC4), you will now be required to update to RC5 with the latest bug fixes. But, participating in the Release Candidate viewers is completely optional. You may install this viewer side-by-side with the official 1.21 viewer that you normally use.

In RC5, we have repaired most of the problems you reported with “picking” the correct object under your cursor. For example, you can now Edit or Touch items that are attached very close to your avatar, such as a scripted necklace. We have also solved problems with properly clicking on attached HUDs. This iteration also includes stability fixes to prevent common crashes. For a complete list, please see the Full release notes.

We still need your help to find crash cases with RC5 and final feedback as we prepare to release an official 1.22 viewer soon! Please visit the Test Viewers page to download the Release Candidate and experiment with it. Its stability is comparable or better than the 1.21 viewer.

You can discuss the release of this new Release Candidate here in the SL Forums.

Be sure to report new issues in the Issue Tracker and set the “Affects Version/s” to “1.22 Release Candidate”.

We are releasing the fifth iteration of the Viewer 1.22 Release Candidate (RC4). Please help us to identify any new bugs before it becomes an official download for Second Life.

If you have already been using the Release Candidate (RC3), you will now be required to update to RC4 with the latest bug fixes. But, participating in the Release Candidate viewers is completely optional. You may install this viewer side-by-side with the official 1.21 viewer that you normally use.

In RC4, we have repaired some of the regression bugs you reported in the Issue Tracker. For a complete list, please see the Full release notes.

We still need your help to find crash cases and other feedback! Please visit the Test Viewers page to download the 1.22 RC4 viewer.

You can discuss the release of this new Release Candidate here in the SL Forums.

Be sure to report new issues in the Issue Tracker and set the “Affects Version/s” to “1.22 Release Candidate”.

Update 12-16 02:24PM : We are postponing our next attempt at the server 1.25 deploy until after the holiday period, in early January.  We will make another blog post then announcing the anticipated schedule.  The current tentative dates are on the planned outages calendar.

Update 12-12 06:24PM : The previously announced reversion didn’t happen– after it was posted, we tried some different diagnostics. However, tonight starting at 8PM, all regions on 1.25.2 will be reverted to 1.24.9. The rolling restart to accomplish this will take about 1 hour to complete. Each region will be down for a few minutes, but some may be down for as long as 20 minutes. The remaining schedule for the 1.25 deploy is up in the air at the moment; we will have more information on Monday.

Update 12-12 10:58AM : We’re seeing a higher than expected load on our central database. We’re going to revert 3/4 of the pilot hosts to 1.24.9 in an attempt to diagnose this.

Update 12-11 03:52PM : We’re going to push the full roll back one day, to give the pilot roll a bit more time to “bake”.  Schedule updated below.

Update 12-10 08:49PM : The pilot roll has slipped a bit… we are currently planning it now for the evening of Thursday the 11th; schedule updated in the next update below.

Update 12-08 01:54PM : We are officially moving the date of the pilot roll to Thursday the 11th. The current schedule is:

• Thursday 12/11, 7PM-midnight : central servers and pilot roll of ~3000 regions
• Tuesday, 12/16, 5AM-9AM : rolling restart of half of Second Life
• Wednesday, 12/17, 5AM-9AM : rolling restart of the remainder of Second Life.

Update 12-05 01:08PM : We still are on the schedule below, although it is possible (likely?) that the pilot roll will slip to Wednesday or Thursday of next week, rather than being on Tuesday.

Update 11-24 05:18PM : Based on current estimates of what needs to be done given the slipped schedule for 1.25, we have to slip it a bit more. Current plans are that the pilot roll will go out on Monday, December 8, or Tuesday, December 9, and that the full rolling restart will be the mornings of Monday & Tuesday, Dec. 15-16.

Update 11-19 04:06PM : We will be reverting the pilot regions to 1.24.9 tonight starting at 5:30PM, due to an avatar animation permissions bug in 1.25.1.  After that is done, we will revert the central servers to 1.24.9.  The earliest that a new pilot roll can happen will be next Monday; the schedule has been updated below and on the calendar.  (Aside: this morning’s network problems started external to Linden Lab as general network problems.  The 1.25.1 code itself did not exacerbate the effects of the problems on us, but a flaw in a configuration change that went along with that code did.)

Update 11-19 12:55AM : The pilot rolling restart is done. About 3000 regions (just under 10% of the grid) is on 1.25.1; the rest are still on 1.24.9.

Update 11-18 04:26PM : Tonight starting at 8PM, we will be updating the central servers. When that is done (probably between 9:00 and 9:30PM), we will begin a pilot rolling restart to 3000-4000 regions. The server version to be deployed is now called 1.25.1, and is currently running on the “Second Life Beta Server” channel of the Preview Grid

Update 11-17 06:08PM : We are still trying to hammer out the server issues that we saw with the pilot roll late last week.  There will not be a pilot roll tonight; we have tenatively rescheduled it for tomorrow evening, pending the results of tomorrow’s investigations.

Update 11-14 02:54AM : We rolled out the pilot roll, and began to get reports that an LSL function used to contact external web servers was not working properly.  As a result, we’re reverting the pilot group to 1.24.  This will also require the full rolling restart to slip a week.  The dates in the title of this post and the schedule below have been updated.

Update 11-12 05:39 : because of a problem updating the central servers this morning (that led to the 20-minute login outage), we are not able to proceed with the pilot roll this evening. The anticipated schedule has been updated below.

There will be a rolling restart this and next week to deploy server 1.25.0 to Second Life. We will follow the schedule below:

• Thu, Dec 11, 7pm-midnight : deploy to central hosts, and a pilot roll to ~3000 regions.
• Tue, Dec 16, 5am-9am : half of Second Life will be restarted
• Wed, Dec 17, 5am-9am : the remainder of Second Life will be restarted.

As with all rolling restarts, each region will be restarted once during one of the three time windows for the server deploy. (There is a small possibility that the pilot roll may need to be repeated after Nov. 12.) Each region will be down for ~5min. If your region stays down for more than 20min, please contact support. All regions will receive warnings of the impending restart beginning 5 minutes before they go down.

If you are interested in what is fixed/new in this release, please see the release notes for 1.25.

Server version 1.25 is currently available on the “Second Life Beta Server” channel of aditi, the preview grid.

There is a forum thread for discussion of this rolling restart; follow-up and discussion may occur there. There is also a general forum for server deploys and server release beta testing.

We are releasing the fourth iteration of the Viewer 1.22 Release Candidate (RC3). Please help us to identify any new bugs before it becomes an official download for Second Life.

If you have already been using the Release Candidate (RC2), you will now be required to update to RC3 with the latest bug fixes. But, participating in the Release Candidate viewers is completely optional. You may install this viewer side-by-side with the official 1.21 viewer that you normally use.

In RC3, we have repaired some of crashes you reported. We have also removed the Planning tab on the Group Information > Land & L$ tab. For this and further information, please see a complete list of fixes in the Full release notes.

We still need your help to find crash cases and other feedback! Please visit the Test Viewers page to download the 1.22 RC3 viewer.

• NOTE for Residents using Mac: due to a bug in the previous Release Candidates, your viewer may not properly download this RC3 automatically as it should when you next login. If this happens, please just visit the Test Viewer page above to acquire the new download.

You can discuss the release of this new Release Candidate here in the SL Forums.

Be sure to report new issues in the Issue Tracker and set the “Affects Version/s” to “1.22 Release Candidate”.

We are releasing the third iteration of the Viewer 1.22 Release Candidate (RC2). Please help us to identify any new bugs before it becomes an official download for Second Life.

If you have already been using the Release Candidate (RC1), you will now be required to update to RC2 with the latest bug fixes. But, participating in the Release Candidate viewers is completely optional. You may install this viewer side-by-side with the official 1.21 viewer that you normally use.

In RC2, we have repaired some of the most pressing bugs you reported regarding inadvertent black textures on unrezzed objects or avatars. There are also fine-tuned improvements to picking the object under your cursor. A complete list of fixes is available in the Full release notes.

We need your help to find crash cases and other feedback! Please visit the Test Viewers page to download the 1.22 RC2 viewer.

You can discuss the release of this new Release Candidate here in the SL Forums.

Be sure to report new issues in the Issue Tracker and set the “Affects Version/s” to “1.22 Release Candidate”.