Archive for the ‘Login Server Cluster’ Category

[RESOLVED] Residents Unable To Connect To Second Life

Sunday, November 30th, 2008

[RESOLVED 6:20PM Pacific ] The server is now up and running smoothly and affected residents should now be able to log in.

[UPDATE 5:00PM Pacific ] Server recovery is taking a little bit longer than anticipated, but we are still expecting a resolution soon.

[UPDATE 3:56PM Pacific ] Our technicians estimate that the inventory server will be back to normal within the next hour

[2:56 PM Pacific] A problem on one of our inventory servers means it is running more slowly than normal. Residents whose inventory is stored on this server may experience slow logins, delays or failed inventory transactions. Our technicians are still working on this issue.

[2:00 PM Pacific] We’re currently investigating reports from residents who’re getting stuck the logging in page when attempting to connect to Second Life.

Login/In-World Services Unavailable for some Residents

Wednesday, July 9th, 2008

[Resolved 1:57 PM Pacific] The issues have been resolved and everything should be back to normal.

[1:30 PM Pacific] We have reports of sporadic unavailability of some services such as some residents not being able to log in and not being able to access inventory. We are aware of the problem and are working to bring these services back online as quickly as possible.

[RESOLVED] Logins Closed to Stabilize DB Performance

Monday, June 2nd, 2008

[UPDATE 11:03 a.m. Pacific] Logins have been re-enabled.

We’ve temporarily closed logins to stabilize database performance. We’ll keep you posted on details as they emerge.