Archive for the ‘$L Transaction Issues’ Category

Newer Entries »

[RESOLVED] - Group Payouts Delayed

Saturday, April 26th, 2008

[8:51 AM - RESOLVED] - The manual process has been completed and all group payouts have been run.

[8:38 AM - Update] - Our engineering colleagues have identified the issue and are running the group payout process manually at the moment. It should be completed very soon and all groups will have paid out.

[8:17 AM - Update] - No further information on this at the moment.

We’ve been told by residents their nightly group distributions have not yet occurred. Upon further inspection we have found this may be true for other groups as well. We are investigating and will update when group distributions have completed or when we know when we can expect them to do so.

[RESOLVED] In World Services Unavailable

Sunday, April 20th, 2008

Resolved 5:55 p.m. PDT The database seems to be happy again, consider this the all-clear for transactions. Thank you for your patience.

Update 5:39 p.m. PDT We’re still working on resolving these issues and will continue to keep you updated as the situation progresses. In the mean time we suggest that you avoid making any important transactions until these issues are resolved.

Update 4:40 p.m. PDT We have noticed some problems with teleporting and inventory as well. We’ve investigated the cause of these problems and we’re expecting service to return to normal shortly.

As we have blogged in prior posts, during peak hours we sometimes see a delay in services. We have been working to update our database clusters and are still working to add servers. At the moment some in world services are unavailable including L$ Transactions. Please refrain from conducting transactions at this time until we give an all clear.

Newer Entries »