Second Life Grid Status Reports

[FINAL UPDATE 4:27 p.m. Pacific] In world services and support portal access are fully restored. The Concierge and Grid teams are working with a slightly higher than normal count of regions which have entered restart, but that backlog should be cleared within the next few minutes.

[UPDATE 3:01 pm Pacific] Operations has spent the past hour swapping in some database resources. Their efforts have made a difference, but throughput could still stand some improvement. Work continues.

[1:53 pm Pacific] A sudden heavy load on the database is causing slow logins and inhibiting access to the support portal, and may be impacting in world transactions for some residents as well. We’ll keep you posted as we work to assess and correct the problem.

[UPDATE @ 1:26 PM PDT]  These issues have been resolved. Thank you for your patience.

The database is currently experiencing an excessive load, causing some inworld service failures. While this is being looked into, please avoid activities such as inworld transactions and rezzing of no-copy items.

[8:51 AM - RESOLVED] - The manual process has been completed and all group payouts have been run.

[8:38 AM - Update] - Our engineering colleagues have identified the issue and are running the group payout process manually at the moment. It should be completed very soon and all groups will have paid out.

[8:17 AM - Update] - No further information on this at the moment.

We’ve been told by residents their nightly group distributions have not yet occurred. Upon further inspection we have found this may be true for other groups as well. We are investigating and will update when group distributions have completed or when we know when we can expect them to do so.