Archive for the ‘Agent "Inventory" Database Cluster’ Category

[RESOLVED] Inventory Server Rotation

Saturday, February 21st, 2009

[RESOLVED at 4:00AM Pacific] Maintenance is complete!

[UPDATE at 3:00AM Pacific] Scheduled inventory maintenance is now underway.

As part of scheduled maintenance, we will be rotating a cluster of agent databases on Saturday, February 21, at 3:00AM PST.

For a small group of our Residents that will cause inability to log in, or if they are already inworld, they will be logged out.  We do not expect this to take long - no more than 30 minutes altogether.

If we have any changes to the schedule, we will update this blog.

Inventory Recovery: Check for Found Items

Monday, November 24th, 2008

We have just completed a project that recovered a large set of missing inventory items.

Do you think you may have missing inventory?

You can check your Inventory “Lost & Found” folder for possible returned items.

The best way to see whether any of your things have been recovered is to clear your Second Life Viewer cache, restart your Second Life Viewer, log back inworld and then check your Inventory. Any recovered items will be located in their owner’s “Lost & Found” folder.

These particular recovered items were not showing up in Residents’ inventories because they did not have a parent folder. Please note that items lost for other reasons would not be affected by this project.

Generally, if you suspect an inventory loss problem, the first thing to do is clear your cache and relog. For more information see the Wiki Inventory page.

We are still working on a patch that will put any items that become lost in future because of a missing parent folder problem into the “Lost & Found” folder automatically upon relogging.

Partial Inventory Maintenance Scheduled for Monday 7/21/08

Monday, July 21st, 2008

Resolved @ 7:20 a.m. Pacific We have completed the inventory database maintenance, all residents can now connect to Second Life.

Update @ 6:50 a.m. Pacific The inventory database maintenance scheduled for today is now in progress. Residents affected by the maintenance will not be able to log in or rez items from their inventory.

We’re arranging a partial outage on Monday morning, July 21, 2008, for an upgrade to an inventory database. Only a small group of residents will be affected by this between 6:30 and 7:00 a.m. PDT. Affected residents will not be able to log in during this time.