Identified - We have identified the inventory issue and a fix is in the works. We do not have an ETA for it's release. As always please follow this blog for updates.
Mar 13, 2024 - 10:07 PDT
Investigating - We have seen an increase in reports of inventory loss via error messages that contain the text "failed to create" when moving groups of objects between containers of any kind, rezzing objects (groups and single), picking objects up (single and groups), and similar movements.

An example of these is "failed to create inventory," which is the most commonly encountered error message. Our engineers are working to resolve this. To minimize the chances of encountering this, please make sure to rezz a smaller number of objects at a time.

Please keep an eye on this blog for updates.

Feb 13, 2024 - 07:53 PST
Second Life Regions Operational
Second Life Main Channel Regions ? Operational
Second Life Release Candidate Regions ? Operational
Websites Operational
secondlife.com ? Operational
marketplace.secondlife.com ? Operational
community.secondlife.com Operational
wiki.secondlife.com Operational
my.secondlife.com Operational
feedback.secondlife.com Operational
support.secondlife.com Operational
search.secondlife.com Operational
places.secondlife.com ? Operational
land.secondlife.com Operational
Second Life Services Operational
Logins ? Operational
LindeX Purchases Operational
Marketplace Purchases Operational
Process Credits Operational
Inworld Services Degraded Performance
Group Text Chat Operational
L$ Transactions Operational
Rezzing Operational
Voice Chat ? Operational
Profiles Operational
Teleports Operational
Inventory Degraded Performance
Group Voice Chat Operational
Experiences ? Operational
External Support Operational
Chat Support Operational
Phone Support Operational
Case Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2024
Completed - The scheduled maintenance has been completed.
Mar 28, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 12:00 PDT
Scheduled - Phone and chat support will be unavailable Thursday, March 28h from 12:00 PM PDT - 2:00 PM PDT. Ticket submissions will still be available at this time.
Mar 28, 06:51 PDT
Resolved - The Marketplace maintenance has been resolved.
Mar 28, 07:21 PDT
Investigating - We are aware that some Residents may be having trouble creating new Marketplace listings or editing existing Listings. We apologize for any inconvenience and we are actively investigating these issues. Please follow this blog for updates.
Mar 27, 09:58 PDT
Mar 27, 2024
Completed - The scheduled maintenance has been completed.
Mar 27, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, March 27th, 2024, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Mar 22, 11:39 PDT
Mar 26, 2024
Resolved - This incident has been resolved.
Mar 26, 10:23 PDT
Investigating - Live Chat support is open as scheduled. However, the service is currently experiencing degraded performance that may lead to delayed response from agents in chat. We apologize for any inconvenience, and thank you for your patience.

Please follow this blog for updates.

Mar 26, 08:27 PDT
Completed - The scheduled maintenance has been completed.
Mar 26, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:30 PDT
Scheduled - We will be performing maintenance on our billing systems on Tuesday, March 26th at 8:30 AM PDT. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
Mar 25, 10:15 PDT
Completed - The scheduled maintenance has been completed.
Mar 26, 08:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, March 26th, 2024 beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Mar 22, 11:38 PDT
Mar 25, 2024
Resolved - This incident has been resolved.
Mar 25, 06:36 PDT
Investigating - We are aware that some Residents may be having trouble receiving LindeX and Marketplace orders. We are actively investigating these issues. Please follow this blog for updates.
Mar 24, 14:47 PDT
Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Sunday, March 24th from 10:00 a.m. PDT - 11:00 a.m. PDT. Ticket submissions will still be available at this time.
Mar 24, 06:03 PDT
Mar 23, 2024
Completed - The scheduled maintenance has been completed.
Mar 23, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 10:00 PDT
Scheduled - Live chat support will be unavailable Saturday, March 23rd from 10 a.m. PST - 11 a.m. PST. Ticket submissions will still be available at this time.
Mar 23, 05:41 PDT
Completed - The scheduled maintenance has been completed.
Mar 23, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 PDT
Scheduled - Phone support will be unavailable Saturday, March 23rd from 6 a.m. PST - 2 p.m. PST. Live chat and ticket submissions will still be available at this time.
Mar 23, 05:37 PDT
Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 09:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 07:00 PDT
Scheduled - We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, March 20th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Mar 18, 06:52 PDT
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 09:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:30 PDT
Scheduled - We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, March 19th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
Mar 18, 06:55 PDT
Mar 18, 2024
Resolved - The unscheduled maintenance has been completed.
Mar 18, 13:26 PDT
Investigating - We are investing an issue which has interrupted our Concierge, Premium Plus and Billing phone support services. Live Chat and ticket submissions are still available. Please follow this blog for updates.
Mar 18, 10:16 PDT
Completed - The scheduled maintenance has been completed.
Mar 18, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 06:00 PDT
Scheduled - We will be performing maintenance on the my.secondlife.com services on Monday, March 18th at 6:00 AM - 7:00 AM PST. While this maintenance is in progress, Residents may be unable to access my.secondlife.com. Please watch this blog for updates
Mar 14, 11:39 PDT
Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Sunday, March 17th from 10:00 a.m. PDT - 11:00 a.m. PDT. Ticket submissions will still be available at this time.
Mar 17, 06:04 PDT
Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 10:00 PDT
Scheduled - Phone and chat support will be unavailable Saturday, March 16th from 10:00 a.m. PDT - 11:00 a.m. PDT. Ticket submissions will still be available at this time.
Mar 16, 06:19 PDT
Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 11:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 15, 06:17 PDT
Scheduled - Concierge and Premium Plus Phone support will be unavailable on Friday, March 15, 2024 from 11:00AM PST-12:00PM PST. Ticket submissions and Live chat support will still be available at this time.
Mar 15, 06:14 PDT
Mar 14, 2024

No incidents reported.