[RESOLVED] Scheduled Live Support Maintenance

[RESOLVED 12:16 AM PDT, 16 March 2014) Live Support Maintenance has been completed.

[POSTED 12:40 PM PDT, 15 March 2014] We will undergo scheduled maintenance to our Live Chat and Case Submission support systems Saturday, March 15 starting at 07:00 PM PST. Some residents may be unable to connect or experience delays connecting to Live Chat and Case Submissions during this time.