[CLOSED] Concierge Phone and Chat Support Closing for Christmas and New Years Days

[POSTED 1:00 PM PDT 19 December 2013] Concierge phone and chat support will be offline this coming Wednesday, 25 December, so that team members can spend the Christmas holiday with their friends and family.  Both services will close at midnight Tuesday evening and will re-open at 8am Pacific on Thursday morning.  Concierge support services will also be closed on Wednesday, 01 January 2014, for New Years Day and re-open on Thursday, 02 January 2014 at 8am Pacific time.

All other Customer Support departments will be staffed at customary levels.