Archive for January, 2013

[RESOLVED] Rolling Restarts RC Channel

Wednesday, January 30th, 2013

[Resolved 10:24AM PST, 30 January 2013] Today’s rolling restarts are now complete.

[Updated 6:57am PST, 30 January 2013] We will be performing rolling restarts for regions on Magnum, BlueSteel and LeTigre RC server channels shortly. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[Posted 10:05pm PST, 29 January 2013] We will be performing rolling restarts for regions on Magnum, BlueSteel and LeTigre RC server channels. They will begin on Wednesday, January 30, at approximately 7:00AM PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.
For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[Resolved] Unscheduled Maintenance

Tuesday, January 29th, 2013

[Resolved 6:45pm PST, 29 January 2013] We have completed all unscheduled maintenance at this time.

[12:39pm PST, 29 January 2013] Second Life is undergoing unscheduled maintenance. Residents may not be able to log in, and connected Residents may not be able to teleport or connect reliably with services in world.

Please refrain from L$ transactions and from rezzing valuable (no-copy) items until the issue is cleared on this blog. We’ll keep you updated.

[RESOLVED] Login Issues with SecondLife.com, Related Sites

Tuesday, January 29th, 2013

[Posted 12:25pm PST, 29 January 2013]
Unscheduled maintenance on Web login systems is complete and access has returned to normal.

[Posted 11:30am PST, 29 January 2013] Some Residents are encountering login difficulties with SecondLife.com and other Web properties (such as jira.secondlife.com).  Client logins to Second Life are performing normally.

We’ll keep you updated.

[Resolved] Rolling Restarts Main Channel

Monday, January 28th, 2013

[Resolved 6:41pm PST, 28 January 2013] We have completed the rolling restarts at this time.

[Updated 6:50AM PST, 28 January 2013] We are currently undergoing rolling restarts on our main Second Life Server.

[Posted 5:45PM PST, 28 January 2013] We will be performing rolling restarts for regions on the main Second Life server channel tomorrow, Tuesday, January 29, beginning at approximately 5:00AM PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[Resolved] Unscheduled Maintenance to the Billing System

Monday, January 28th, 2013

[Resolved 28 January 2013, 4:38pm PST] All maintenance to our payment systems has been completed at this time.

[UPDATED January 28, 2013 2:32pm PST] All payment systems other then PayPal have been restored. We are continuing maintenance on the PayPal payment system. Please see The PayPal blog concerning this ongoing issue: https://www.x.com/content/update-5-issue-receiving-instant-payment-notifications-ipns-jan-27 and continue to check this blog for further updates.

[UPDATED January 28, 2013 2:01pm PST] Our billing system will be inaccessible during this unscheduled maintenance and all payment systems will be offline. Please continue to check this blog for updates.

[January 28, 2013 1:45pm PST] We are continuing to undergo unscheduled PayPal maintenance.  Please refrain from using PayPal for transactions until we have this issue resolved.

[January 28, 2013 12:41pm PST] We are currently aware of an issue that may cause some residents to have difficulty in using their PayPal accounts successfully. Please refrain from using PayPal for transactions for the time being, and monitor this blog for updates.

[RESOLVED]Paypal Issues

Monday, January 28th, 2013

[Resolved January 28, 2013 9:38an PST] The Paypal Issues have been resolved.

[January 28, 2013 12:30am PST] We are currently aware of an issue that may cause some residents to have difficulty in using their PayPal accounts successfully. Please refrain from using PayPal for transactions for the time being, and monitor this blog for updates.

[Resolved] Rolling Restarts RC Channels

Wednesday, January 23rd, 2013

[Resolved 10:26AM PST, 23 January 2013] Today’s rolling restarts are now complete.

[Updated 7:05AM PST, 23 January 2013] We are currently undergoing rolling restarts for regions on the Magnum, BlueSteel and LeTigre RC server channels.  Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[Posted 4:43pm PST, 22 January 2013] We will be performing rolling restarts for regions on Magnum, BlueSteel and LeTigre RC server channels. They will begin on Wednesday, January 23, at approximately 7:00AM PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.
For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[Completed] Scheduled Inventory Database Maintenance

Wednesday, January 23rd, 2013

[Completed 7:30am PST, 23 January 2013] Inventory maintenance has been completed.

[Posted 10:52pm PST, 22 January 2013]  We will be undergoing scheduled inventory server maintenance tomorrow January 23, 2013 from 5am PST to 7am PST.  During this time, some residents will be logged off and will be temporarily unable to log in for a brief period. This maintenance may disrupt transactions and logins. Please check back here for updates.

[Resolved] Unscheduled Phone Support Maintenance

Tuesday, January 22nd, 2013

[Resolved 4:57pm, 22 January 2013] All maintenance to our phone support systems has been completed at this time.

[Posted 4:48pm, 22 January 2013] We are currently undergoing some unscheduled maintenance to our phone support systems.  Some residents may be unable to receive support over the phone during this time.  Live Chat remains operational.

[RESOLVED] Rolling Restarts: BlueSteel and LeTigre

Friday, January 18th, 2013

[Resolved 12:12pm PST, 18 January 2013] Today’s rolling restarts have been completed.

[Posted 9:52am PST, 18 January 2013] We will be performing rolling restarts for regions on BlueSteel and LeTigre RC server channels at the top of the hour. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre