Archive for December, 2012

[RESOLVED] Unscheduled Marketplace Maintenance

Friday, December 28th, 2012

[Resolved 10:10pm PDT, 28 December 2012]We have completed the unscheduled Marketplace Maintenance.

[Posted 09:25pm PDT, 28 December 2012]We are currently undergoing unscheduled marketplace maintenance. Some residents may be unable to access the marketplace during this time. The marketplace team is working diligently to resolve this issue. Please watch this blog for further updates.

[RESOLVED] Linden Realms Maintenance

Thursday, December 27th, 2012

[Resolved 5:20pm, 27 December 2012] All maintenance on Linden Realms regions has been completed at this time.

[Posted 4:47pm, 27 December 2012] We will be conducting some maintenance on the Linden Realms regions momentarily to address some issues with broken quests and crystals.  Some regions may restart.  This maintenance is not expected to last long.

[Resolved] Unscheduled Maintenance on Linden Realms Regions

Friday, December 21st, 2012

[Resolved 9:45am PST, 21 December 2012 PS] The unscheduled maintenance has been completed.

[Posted 8:55am PST, 21 December 2012] We are currently performing unscheduled maintenance on some of the Linden Realms regions. We expect the Linden Realms maintenance to be completed shortly.

[Resolved] Unscheduled Live Chat Maintenace

Thursday, December 20th, 2012

[Resolved 10:18pm PST, 20 December 2012 PS] Unscheduled maintenance is completed.

[Posted 9:12pm PST, 20 December 2012] We are currently undergoing unscheduled maintenance to our Live Chat support systems.  Some residents may be unable to connect to Live Chat during this time.  Please watch this blog for further details as we have them.

[RESOLVED] Rolling Restarts RC Channels

Wednesday, December 19th, 2012

[Resolved 11:25pm PST, 19 December 2012] Today’s rolling restarts have been completed.

[Updated 6:45AM PST, 19 December 2012] We are currently undergoing rolling restarts for regions on the Magnum, BlueSteel and LeTigre RC server channels.  Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[Posted 11:04pm PST, 18 December 2012] We will be performing rolling restarts for regions on Magnum, BlueSteel and LeTigre RC server channels. They will begin on Wednesday, December 19, at approximately 7:00AM PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.
For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[Completed] Rolling Restarts Main Channel

Tuesday, December 18th, 2012

[Completed 11:57am PST, 18 December 2012] Today’s rolling restarts have been completed.

[Updated 6:46AM PST, 18 December 2012] We are currently undergoing rolling restarts for regions on the main Second Life server channel.  Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[Posted 5:26PM PST, 17 December 2012] We will be performing rolling restarts for regions on the main Second Life server channel tomorrow, Tuesday, December 18, beginning at approximately 5:00AM PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

Scheduled Inventory Database Maintenance

Monday, December 17th, 2012

[Posted 3:12pm PST, 17 December 2012] We will be performing inventory server maintenance on Tuesday, December 18th from 5:00AM - 7:00AM PST.  During this time, some residents will be logged off and will be temporarily unable to log in for a brief period. This maintenance may disrupt transactions and logins. Please check back here for updates.

[RESOLVED] Live Chat Maintenance

Monday, December 17th, 2012

[Resolved 4:52pm, 17 December 2012] All maintenance on our Live Chat systems has been completed at this time.

[Posted 1:22PM PST, 17 December 2012] We are currently undergoing unscheduled maintenance on our Live Chat systems. Some residents may not be able to access the Live Chat.  Please watch this blog for future updates.

[Closed] Unscheduled Phone Support Maintenance

Wednesday, December 12th, 2012

[Closed 9:00pm PST, 12 December 2012] Phone support is available again.

[Posted 8:45pm PST,12 December 2012] We are currently undergoing unscheduled maintenance on our phone support system. During this time, phone support may be unavailable. Live Chat support and case submission should remain available throughout. Please check back here for further information.

[RESOLVED] Rolling Restarts RC Channels

Wednesday, December 12th, 2012

[Resolved 11:05am PST, 12 December 2012] The Rolling Restarts for the Magnum, BlueSteel and LeTigre RC Channels are complete.

[Posted 8:58am PST, 12 December 2012] Restarts are underway.

[Posted 3:00pm PST, 11 December 2012] We will be performing rolling restarts for regions on Magnum, BlueSteel and LeTigre RC server channels. They will begin on Wednesday, December 12, at approximately 7:00AM PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum