[Resolved] Unscheduled Maintenance: Support Live Chat

[Resolved 11:45am PST, 15 November 2012] The Support Live Chat service has been restored.

[Updated 10:36am PST, 15 November 2012] Our live chat issues are still ongoing.  We are continuing to work on resolving the issue.  Thank you for your patience and please watch this blog for future updates.

[Updated 8:15am PST, 15 November 2012] We are continuing to investigate the Live Chat issue. In the meantime, support cases and phone support (for those who qualify) are still available. Please watch this blog for further updates.

[Posted 6:05am PST, 15 November 2012] Support Live Chat is currently unavailable to Residents. We’re working to re-open the service as quickly as possible. We’ll keep you posted.