[Resolved] Unscheduled Billing System Maintenance
[Resolved 7:00am PDT, 15 November 2012] The unscheduled billing system maintenance has been completed.
[Updated 9:55am PST, 14 November 12] Repair efforts are still underway. We’ll post more information as we have it. We hope to have this resolved as soon as possible.
[Updated 2:50pm PST, 13 November 12] Payment attempts are still failing for a substantial number of our Residents. Work on this issue may stretch throughout this evening.
[Posted 6:55am PST, 13 November 2012] Our billing system is currently undergoing unscheduled maintenance. This can result in updates to credit card information not updating and some payments to fail. Please refrain from making any purchases at this time. We will update as soon as maintenance is completed.