Archive for January, 2012

[RESOLVED] Billing Maintenance

Thursday, January 19th, 2012

[RESOLVED 11:28pm PST 19 Jan 2012] All billing issues have been resolved at this time.

[POSTED 11:09pm PST 19 Jan 2012] We are currently undergoing some unscheduled billing maintenance which may affect some residents. Some residents may encounter a long wait for their credit card transaction to process through the website before it cancels. Please wait for the website to time out, then delete the credit card and re-add the card again, then try once more. We are aware of the issue and working to resolve it.

[Completed] Unscheduled Services Maintenance

Thursday, January 19th, 2012

[Completed 6:47am PST, 19 January 2012] We have completed the back-end grid service maintenance. Inworld and web based services should be working normally.

[Posted 6:29am PST, 19 January 2012] We are going to be performing some unscheduled maintenance on some back-end grid services momentarily. During this time, residents may experience some issues with inworld and web based services not working.

[Completed] Inventory Database Maintenance

Thursday, January 19th, 2012

[Completed 5:52am PST, 19 January 2012] We have completed today’s inventory database maintenance.

[Updated 5:21am PST, 19 January 2012] We will be beginning the scheduled inventory database maintenance shortly.

[Posted 7:47am PST, 18 January 2012] On Thursday, January 19th, from 5:00am to 6:30am PST we will be conducting maintenance that may cause some residents not being able to login and some residents already inworld may be logged out. It may also prevent inventory from loading. Please keep an eye on this blog post for updates.

[COMPLETED] RC Server Channel Rolling Restarts

Wednesday, January 18th, 2012

[Completed 10:27am PST, 18 January 2012] Today’s rolling restarts are complete.

[Updated 6:39am PST, 18 January 2012] We will be starting today’s rolling restarts on the Magnum, BlueSteel, and LeTigre RC server channels shortly.

[Posted 5:53pm PST, 17th January 2012] We will be beginning rolling restarts on the Magnum, BlueSteel, and LeTigre RC server channels tomorrow morning @ 6:30am PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and please save all builds.

For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum

[Completed] Rolling Restarts Main Channel

Tuesday, January 17th, 2012

[Completed 09:45am PST, 17 January 2012] Today’s rolling restarts are complete.

[Updated 5:01am PST, 17 January 2012] We will be beginning today’s rolling restarts on the main Second Life server channel shortly.

[Posted 6:55pm PST, 16 January 2012] Rolling restarts for regions on the main Second Life server channel will begin on Tuesday, January 17th at approximately 5:00am PST. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

[Completed] Planned Hardware Maintenance

Friday, January 13th, 2012

[Completed 10:37 AM PST, 13 January 2012] We have completed today’s planned hardware maintenance.

[Posted 6:06 AM PST, 13 January 2012] In order to address the issue described in this blog post, we are currently performing maintenance on a section of our hardware. Some regions may be restarted during maintenance. Please monitor this blog for updates.

[Completed] Inventory DB Maintenance

Thursday, January 12th, 2012

[Completed 6:08am PST, 12 January 2012] We have completed the scheduled inventory DB maintenance. Residents should be able to log in again normally.

[Updated 5:38am PST, 12 January 2012] We will be beginning our scheduled inventory DB maintenance shortly.

[Posted 10:45am PST, 11 January 2012] On Thursday, January 12th, from 5:00am to 6:30am PST we will be conducting maintenance that will result in some residents not being able to login and some residents already inworld may be logged out. It may also prevent inventory from loading. Please keep an eye on this blog post for updates.

[RESOLVED] RC Server Channel Rolling Restarts

Wednesday, January 11th, 2012

[RESOLVED 11:25AM PST, 11 January 2012] Today’s rolling restarts have been completed.

[Posted 7:02am PST, 11 January 2012] We will be beginning rolling restarts on the Magnum, BlueSteel, and LeTigre RC server channels shortly. Please refrain from rezzing no copy objects, making inworld L$ transactions and please save all builds.

For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum

[Completed] Inventory DB Maintenance

Tuesday, January 10th, 2012

[Completed 6:23am PST, 10 January 2012] We have completed today’s scheduled inventory database maintenance. Residents should be able to log in normally.

[Updated 05:07am PST, 10 January 2012] We will be beginning the scheduled inventory database maintenance shortly.

[Posted 06:00am PST, 09 January 2012] On Tuesday, January 10th, from 5:00am to 6:30am PST we will be conducting maintenance that will result in some residents not being able to login and some residents already inworld may be logged out. It may also prevent inventory from loading. Please keep an eye on this blog post for updates.

[RESOLVED] L$ Purchase Delays

Sunday, January 8th, 2012

[RESOLVED 11:00pm PST, 11 January 2012] These issues have now all been resolved.

[Posted 1:43pm PST, 08 January 2012] Due to the issues we experienced this morning with our billing system, some L$ purchases have been delayed. Those Resident’s affected will see the purchase reflected on their form of payment, however will not yet have the L$ on their account. We are working as quickly as possible to insure all purchases are properly delivered, please keep an eye here for updates