Archive for December, 2011

[RESOLVED] LR Temporarily Unreachable

Monday, December 12th, 2011

[RESOLVED 6:45 PM PST] All maintenance on Linden Realms has been completed and they are now back online.  We are currently clearing broken crystals and fixing quests. Enjoy!

[Posted 5:15 PM PST] Linden Realms will be temporarily unreachable while we perform some unscheduled maintenance.  Outage should be brief.  Please keep an eye on this blog for updates.

[RESOLVED] Billing Maintenance

Wednesday, December 7th, 2011

[Resolved 11:32am PST, 07 December 2011] Billing maintenance has been completed.

[Posted 10:20am PST, 07 December 2011] We are beginning maintenance with our billing system. During this time, some Residents may not be able to add or remove payment information or purchase L$. Maintenance will last approximately one hour and we will update this blog once it is completed

[Completed] RC Server Channel Rolling Restarts

Wednesday, December 7th, 2011

[Completed 9:02am PST, 07 December 2011] We have completed the rolling restarts for today.

[Posted 7:00am PST, 07 December 2011] We will be beginning rolling restarts on the Magnum, BlueSteel, and LeTigre RC server channels shortly. Please refrain from rezzing no copy objects, making inworld L$ transactions and please save all builds.

For more information about the specific RC server channels, please refer to the links below.

http://wiki.secondlife.com/wiki/Beta/BlueSteel

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum

[Resolved] Rolling Restarts Main Channel

Tuesday, December 6th, 2011

[Resolved 8:58AM PST, 06 December 2011] We have completed the rolling restarts for today.

[Updated 4:45AM PST, 06 December 2011] We will be beginning the rolling restarts on the main Second Life server channel shortly.

[POSTED 6:47PM PST, 5 December 2011] Rolling restarts for regions on the main Second Life server channel will commence on Tuesday, December 6th at approximately 5:00am PST. Please save all builds and refrain from making purchases during this time.

Scheduled Billing System Maintenance

Monday, December 5th, 2011

[Posted 9:00AM PST, 05 December 2011] On Thursday, December 8th from 9:00am to 11:00am PST we will be conducting maintenance on our billing and payment systems. During this maintenance, some residents may lose payment information saved to their account and be unable to add new payment methods to their account. In addition, some payments may fail to process during this time.

If you are having trouble during this maintenance, try adding a new payment method to your account. If you are unable to do so, please wait until the end of the scheduled maintenance to try again.

[RESOLVED] Inventory Database Maintenance

Sunday, December 4th, 2011

[Resolved 8:35AM PST, 04 December 2011] All inventory maintenance has been completed at this time.

[Posted 8:02AM PST, 04 December 2011] We are currently undergoing unscheduled maintenance that will result in some Residents not being able to login and some Residents already inworld may be logged out. It may also prevent inventory from loading. Please keep an eye on this blog post for updates.

[RESOLVED] Unplanned Billing Maintenance

Friday, December 2nd, 2011

[RESOLVED 9:30 PM, 2 December 2011] The billing maintenance has been completed.

[POSTED 7:49 PM PDT, 2 December 2011] We are experiencing some unplanned Billing maintenance. International Global Collect customers may be unable to make payments during this time.  Please keep an eye on this blog for updates.

[RESOLVED] Critical OS Software Upgrade — Region Restarts

Thursday, December 1st, 2011

[RESOLVED 12:58AM PST, 01 December 2011]  This round of upgrades has been completed.  We will begin more upgrades later today. We will update this blog when work begins, as well as throughout the process.

[Posted 9:23 AM PST, 01 December 2011] Starting today we will be upgrading our simulator system software on the Agni main grid, which will require an extended period of region restarts. We expect this maintenance to be completed by December 25, 2011. We will update this when work begins, as well as throughout the process. The first round of upgrades will begin shortly.