Archive for October, 2011

[RESOLVED] Rolling Restarts for BlueSteel, LeTigre, Magnum RC Regions

Wednesday, October 19th, 2011

[RESOLVED 10:05AM PDT, 19 October 2011] Today’s rolling restart has been completed.

[POSTED 7:22AM PDT, 19 October 2011] We will be beginning the rolling restarts for regions on the Magnum, BlueSteel and LeTigre RC channels momentarily. Please save all builds and during this time please refrain from making in-world L$ purchases and rezzing no copy objects. We will update this post when we have completed the rolling restarts.

http://wiki.secondlife.com/wiki/Beta/Magnum
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre

[Resolved] Website Log-In Failures

Wednesday, October 19th, 2011

[Resolved 8:55AM PDT, 19 October 2011] We have fixed the issue surrounding log-ins to the Second Life website.

[POSTED 8:41AM PDT, 19 October 2011] Some Residents may be unable to log-in to the Second Life website currently. We are aware of the issue and are working on a resolution. Please keep an eye on this blog for updates.

[Resolved] Critical OS Software Upgrade - Region Restarts

Tuesday, October 18th, 2011

[RESOLVED 11:42PM PDT, 18 October 2011] All maintenance this evening has been completed.

[POSTED 7:35PM PDT, 18 October 2011] It’s time for another round of OS upgrades.  Regions running on BlueSteel and LeTigre channels may experience extended downtimes.  We’ll keep you posted.

[RESOLVED] Rolling Restarts Main Server

Tuesday, October 18th, 2011

[RESOLVED 9:04AM PDT, 18 October 2011]  Today’s main server rolling restarts have been completed.

[UPDATED 5:30AM PDT, 18 October 2011] Rolling restarts on the main Second Life server channel will begin momentarily. Please refrain from rezzing no copy objects, making inworld L$ transactions and please save all builds. We will update this post when the restarts have completed.

[POSTED 6:43PM PDT, 17 October 2011] Rolling restarts for regions on the main Second Life server channel will be performed on Tuesday, October 18th at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.

[RESOLVED] Critical OS Software Upgrade - Region Restarts

Monday, October 17th, 2011

[RESOLVED 11:57PM PDT, 17 October 2011] All maintenance this evening has been completed.

[POSTED 6:57PM PDT, 17 October 2011] The evening round of upgrades is now underway. Some regions may experience up to an hour of downtime during this maintenance. We will update this blog when additional information becomes available.

[RESOLVED] Critical OS Software Upgrade - Region Restarts

Monday, October 17th, 2011

[RESOLVED 12:29PM PDT, 17 October 2011] All upgrades today have been completed.

[POSTED 09:26 AM PDT, 17 October 2011] We will be continuing the upgrade of our simulator system software on the Agni main grid today starting shortly, which will require an extended period of region restarts. We will update this blog when additional information becomes available.

[RESOLVED] Critical OS Software Upgrade - Region Restarts

Monday, October 17th, 2011

[RESOLVED 1:41AM PDT, 17 October 2011] All maintenance this evening has been completed.

[POSTED 10:39 pm PDT, 16 October 2011] We will be continuing the upgrade of our simulator system software on the Agni main grid today starting shortly, which will require an extended period of region restarts. We will update this blog when additional information becomes available.

[Resolved] Critical OS Software Upgrade - Region Restarts

Sunday, October 16th, 2011

[RESOLVED 12:33AM PDT, 16 October 2011] All maintenance this evening has been completed.

[UPDATED 7:54PM PDT, 15 October 2011] The evening round of upgrades is now underway. We will update this blog when additional information becomes available.

[UPDATED 12:15PM PDT, 15 October 2011] This round of upgrades has been completed. We will begin more upgrades later today. We will update this blog when work begins, as well as throughout the process.

[POSTED 7:09AM PDT, 15 October 2011] We will be continuing the upgrade of our simulator system software on the Agni main grid today starting shortly, which will require an extended period of region restarts. We will update this blog when additional information becomes available.

[CLOSED] Support Live Chat & Ticketing Briefly Unavailable

Saturday, October 15th, 2011

[CLOSED 7:53PM PDT, 15 October 2011] Support chat and tickets are functional again.

[POSTED 7:20PM PDT, 15 October 2011]  The live chat and ticketing functions of our Support Portal have been taken out of service for a quick round of maintenance.  We expect them to be online again by the top of the hour (8:00PM PDT).

We’ll keep you posted.

[RESOLVED] Critical OS Software Upgrade - Region Restarts

Friday, October 14th, 2011

[RESOLVED 12:05AM PDT, 15 October 2011] All maintenance this evening has been completed.

[UPDATED 9:20PM PDT, 14 October 2011] The evening round of upgrades is now underway. We’ll keep you posted.

[UPDATED 2:50PM PDT, 14 October 2011] This round of upgrades has been completed. We will begin more upgrades later today. We will update this blog when work begins, as well as throughout the process.

[POSTED 10:00AM PDT, 14 October 2011] We will be continuing the upgrade of our simulator system software on the Agni main grid today starting shortly, which will require an extended period of region restarts. We will update this blog when additional information becomes available.