Archive for October, 2011

[Resolved] Inventory Database Maintenance

Sunday, October 30th, 2011

[RESOLVED 10:15PM PDT, 30 October 2011] All inventory maintenance has been completed at this time.

[POSTED 9:37 PM PDT, 30 October 2011] We are currently undergoing unscheduled maintenance that will result in some Residents not being able to login and some Residents already inworld may be logged out. It will also prevent inventory from loading. Please keep an eye on this blog post for updates.

[RESOLVED] Some Regions Offline for Unscheduled Maintenance

Thursday, October 27th, 2011

[RESOLVED 2:45PM PDT 27 October 2011] All maintenance has been completed and all regions are up and running as normal.

[Posted 2:10PM PDT 27 October 2011] Some regions  are currently offline for maintenance.  Please watch this blog for further updates.

[RESOLVED] Rolling Restarts for RC Server Regions

Wednesday, October 26th, 2011

[RESOLVED 9:38AM PDT, 26 October 2011] Today’s rolling restarts have been completed.

[Updated 7:15am PDT, 26 October 2011] We will be beginning rolling restarts on the BlueSteel, LeTigre, and Magnum RC server channels shortly.

[Posted 4:10PM PDT, 25 October 2011] Rolling restarts on the RC Regions BlueSteel, LeTigre, Magnum server channels will be performed tomorrow October 26th starting at 5 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and please save all builds. We will update this post when the restarts begin.

http://wiki.secondlife.com/wiki/Beta/BlueSteel

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum

[Resolved] Inventory Database Maintenance

Wednesday, October 26th, 2011

[RESOLVED 8:31AM PDT, 26 October 2011] All inventory maintenance has been completed at this time.

[POSTED 7:55AM PDT, 26 October 2011] We are currently undergoing unscheduled maintenance that will result in some Residents not being able to login and some Residents already inworld may be logged out. It will also prevent inventory from loading. Please keep an eye on this blog post for updates.

[RESOLVED] Rolling Restarts Main Server

Tuesday, October 25th, 2011

[RESOLVED 9:24AM PDT, 25 October 2011] Today’s rolling restarts have been completed.

[UPDATED 5:56AM PDT, 25 October 2011] Rolling restarts on the main Second Life server channel will begin momentarily. Please refrain from rezzing no copy objects, making inworld L$ transactions and please save all builds. We will update this post when the restarts have completed.

[POSTED 7:49PM PDT, 24 October 2011] Rolling restarts for regions on the main Second Life server channel will be performed on Tuesday, October 25th at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.

[RESOLVED] Unplanned Billing Maintenance

Thursday, October 20th, 2011

[RESOLVED 2:10PM PDT, 20 October 2011] All billing maintenance has been completed and payments have returned to normal.

[UPDATED 12:45PM PDT, 20 October 2011] We are continuing our billing maintenance due to unexpected difficulty with our billing processor, specifically for credit cards. This will cause payments or L$ purchases to fail. Please keep an eye on this blog for updates.

[RESOLVED 10:58AM PDT, 20 October 2011] All billing maintenance has been completed and payments have returned to normal

[POSTED 10:35AM PDT, 20 October 2011] We have experienced difficulty with our billing processor, specifically for credit cards. This will cause payments or $L purchases to fail. Please keep an eye on this blog for updates

[Resolved] Mega Prim Objects

Thursday, October 20th, 2011

[Resolved 8:26AM PDT, 01 November 2011] All cases created because of this change have been resolved. Thank you for your patience.

[POSTED 10:35AM PDT, 20 October 2011] Due to a change we recently made to address a griefing problem, some megaprims were removed from the grid, which has affected users’ creations containing these megaprims.
The issue has been resolved, and the megaprim objects can be re-rezzed from your inventories at this time.  If you do not have a copy of the affected build, please go to your support portal immediately and file a case.
If you are Premium member or above, you can use these case types:  “Technical Questions” > “Objects (Rezzed) Issues.  If you have a free membership and your group owned land was affected, please use “Land & Region” > Report an Offline Region”.  We sincerely apologize for the inconvenience and are reviewing our processes to try to avoid repeating this situation in the future.

[RESOLVED] Critical OS Software Upgrade - Region Restarts

Thursday, October 20th, 2011

[RESOLVED 1:40PM PDT, 20 October 2011] All maintenance today has been completed.

[POSTED 10:41AM PDT, 20 October 2011] It’s time for another round of OS upgrades.  Regions running on LeTigre channels may experience extended downtimes.  We’ll keep you posted.

[RESOLVED] Critical OS Software Upgrade - Region Restarts

Wednesday, October 19th, 2011

[RESOLVED 11:30PM PDT, 19 October 2011] All maintenance this evening has been completed.

[POSTED 7:15PM PDT, 19 October 2011] Tonight’s round of upgrade work is underway.  During this session, regions on the LeTigre channel may experience extended downtimes.  We’ll keep you posted.

[RESOLVED] Inventory Database Maintenance

Wednesday, October 19th, 2011

[RESOLVED 1:28PM PDT, 19 October 2011] All inventory maintenance has been completed at this time.

[POSTED 12:52PM PDT, 19 October 2011] We are currently undergoing unscheduled maintenance that will result in some Residents not being able to login and some Residents already inworld may be logged out.  It will also prevent inventory from loading. Please keep an eye on this blog post for updates.