Second Life Grid Status Reports

[Resolved 14 Aug 2011, 12:04am PDT] We have found and fixed the issue with our billing and cashier system. If you have had difficulty updating your account information, please try again now.

[UPDATE 11:39pm Pacific] We’re still closing in on this issue. We hope to have it resolved shortly.

[UPDATE 9:46pm Pacific] We’re still closing in on this issue. We’ll keep you updated.

[August 13 8:33pm Pacific]  We’re seeing sporadic problems with our billing and cashier system this evening.  Investigation is a high priority, and we’ll keep you apprised. Meanwhile, if you have difficulty updating account information, please watch for the all-clear on this post before repeating your efforts.

[RESOLVED 9:05am 11 Aug 2011] Rolling restarts have been completed for the BlueSteel and Magnum regions.

[UPDATED 7:00am 11 Aug 2011] Rolling Restarts for BlueSteel and Magnum regions will begin shortly.

[POSTED 3:26pm Aug 10th]  We will be performing rolling restarts on BlueSteel regions starting at 7am PDT, August 11th, followed by rolling restarts on Magnum regions at 9am PDT.  During these times please refrain from rezzing no-copy objects, making in-world L$ purchases, and save all builds. Information about the server channels can be found on the following links:

http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED 11:30am PDT 11 Aug 2011] Inventory server maintenance has been completed.

[UPDATED 09:30am PDT 11 Aug 2011] We are performing some additional inventory server maintenance.  During this time, some residents will be logged off and will be temporarily unable to log in for a brief period. This maintenance may disrupt transactions and logins. Please check back here for updates.

[RESOLVED 09:15am PDT 11 Aug 2011] Inventory server maintenance has been completed.

[POSTED 08:50am PDT 11 Aug 2011] We are performing inventory server maintenance.  This maintenance should be completed by 9:30am. During this time, some residents will be logged off and will be temporarily unable to log in for a brief period. This maintenance may disrupt transactions and logins. Please check back here for updates.

[RESOLVED 07:00am PDT 11 Aug 2011] Inventory server maintenance has been completed.

[Updated 06:00am PDT 11 Aug 2011] Inventory server maintenance will begin shortly.

[Posted 09 Aug 2011, 10:40am PDT] We will be performing inventory server maintenance starting at 5:00am PDT Thursday, August 11th. This maintenance should be completed by 7:00am. During this time, some residents will be logged off and will be temporarily unable to log in for a brief period. This maintenance may disrupt transactions and logins. Please check back here for updates.

[RESOLVED 10:53pm PDT Aug. 11]  Rolling restarts have been completed for the LeTigre regions.

[POSTED 9:45pm PDT Aug. 11]  We will be performing rolling restarts on all regions on the LeTigre server channel shortly.  During this time, please refrain from rezzing no-copy objects, making in-world L$ purchases, and save all builds.  Information about the server channel can be found here:

http://wiki.secondlife.com/wiki/Beta/LeTigre

[RESOLVED Aug 10, 5:25pm PDT]  Our Marketplace and Support Portal connection issues have been resolved, all residents will now be able to log in as normal.

[Updated 10 Aug 2011, 8:31am PDT] We are aware that residents may be experiencing intermittent failures when logging into the Marketplace and Support Portal. We are actively investigating and working on a fix for these issues. Please keep an eye on this post for updates.

[UPDATED 11:35PM PDT Aug 9, 2011] The connectivity problems are still being investigated. Please keep an eye on this blog for updates

[UPDATED 09:07PM PDT Aug 9, 2011] We are aware of some intermittent connectivity problems for some users trying to access the Marketplace. We are investigating and will update this blog as more information is available.

[RESOLVED 06:45PM PDT Aug 9, 2011] Maintenance on the Marketplace has been completed, and all issues have been resolved. The Marketplace is now functioning normally.

[UPDATED 04:15PM PDT Aug 9, 2011] We are still investigating the cause of the Marketplace issues. Please keep checking this blog for updates as we continue to investigate the problem.

[POSTED 11:50AM PDT Aug 9, 2011] We are currently experiencing difficulties with the Marketplace. Marketplace search is failing and some residents may be unable to login into the marketplace at this time. We are working to resolve these issues and will update you here with further information.

[RESOLVED 10 Aug 2011, 9:30am PDT] Today’s rolling restarts have completed.

[Updated 10 Aug 2011, 8:00am PDT] We are beginning rolling restarts on BlueSteel and LeTigre RC regions. Please refrain from rezzing no-copy objects, making in-world L$ purchases, and save all builds. We will update this post when we have completed the restarts.

[Posted 10 Aug 2011, 7:20am PDT] Later today (10 Aug) at 8am PDT we will be performing rolling restarts on BlueSteel and LeTigre RC regions. On 11 Aug starting at 9am PDT we will be performing rolling restarts on Magnum RC regions. During these times please refrain from rezzing no-copy objects, making in-world L$ purchases, and save all builds. Information about the server channels can be found on the following links:

http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum

[Resolved 09 Aug 2011, 10:30am PDT] Today’s rolling restarts have completed.

[Updated 09 Aug 2011, 05:05am PDT] We will be beginning the rolling restarts on the main Second Life server channel shortly. Please refrain from making inworld L$ purchases, rezzing no-copy objects, and save all builds. We will update this blog when the rolling restarts complete.

[POSTED 2:27 PM PDT Aug 8, 2011] Rolling restarts for regions on the main Second Life server channel will be performed on Tuesday, August 9th at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.

[RESOLVED Aug 8th 8:10pm PST] All maintenance has been completed and these pages are online again.

[POSTED Aug 8th 7:55pm PST] Our sites wiki.secondlife.com and my.sl.com are currently undergoing unscheduled maintenance. All other website and inworld functions are unaffected. Please watch this blog for updates.

[POSTED 5:00 PDT Aug 8, 2011] All inventory server maintenance has been completed at this time. Residents should now be able to login as normal. Thanks for your patience!

[POSTED 1:26PM PDT Aug 8, 2011] We will be performing inventory server maintenance starting at 4:00PM PDT today, August 8th. This maintenance should be completed by 5:00PM PDT. During this time, some residents will be logged off and will be temporarily unable to log in for a brief period. This maintenance may disrupt transactions and logins. Please check back here for updates.