[POSTED 8:22PM PDT Aug 22, 2011] Rolling restarts for regions on the main Second Life server channel will be performed on Tuesday, August 23rd at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.
[Resolved 7:18PM PDT, 20 August 2011] The payment processor has been restored to full functionality.
[Posted 6:24PM PDT, 20 August 2011] Some residents may be experiencing issues when attempting L$ purchases. Our payment processor is reporting temporary difficulty. L$ purchase attempts may fail during this time. We are aware of the issue and will update this blog as soon as we have more information
[RESOLVED 5:22PM PDT, 19 August 2011] The billing issues reported are now resolved. Linden (L$) purchases are completing normally.
[Update 3:50PM PDT, 19 August 2011] We have identified another issue with the payment processor and are working to resolve it.
[RESOLVED 1:30PM PDT, 19 August 2011] The billing issues reported are now resolved. Linden (L$) purchases are completing normally.
[Update 10:55AM PDT, 19 August 2011] We are investigating the issue and will post an update when we have more information.
[Update 9:40AM PDT, 19 August 2011] We are still working on this issue. Thank you for your patience.
[Update 8:40AM PDT, 19 August 2011] We have identified another issue with the payment processor and are working to resolve it.
[Update 7:55AM PDT, 19 August 2011] We are working to resolve this issue and will update you here with further information as we have it.
[Posted 6:58AM PDT, 19 August 2011] Some residents may be experiencing issues when attempting L$ purchases. Our payment processor is reporting temporary difficulty. L$ purchase attempts may fail during this time. We are aware of the issue and will update this blog as soon as we have more information.
[Resolved 3:51 AM PDT, 19 August 2011] Phone support has been fully restored. We appreciate your patience.
[Update 3:32 AM PDT, 19 August 2011] We’re still working with our vendor to close in on this problem.
[Update 2:27 AM PDT, 19 August 2011] We’re still troubleshooting and hope to have the phones back in service shortly.
[Posted 1:23 AM PDT, 19 August 2011] Our Billing Support phone lines are currently out of service. We’re troubleshooting as quickly as possible, and we’ll keep you posted here.
[Resolved 12:22 AM PDT, 19 August 2011] The payment processor has been restored to full functionality.
[Posted 11:42 PM, 18 August 2011] Some residents may be experiencing issues when attempting L$ purchases. Our payment processor is reporting temporary difficulty. L$ purchase attempts may fail during this time. We are aware of the issue and will update this blog as soon as we have more information.
[Resolved 10:15am PDT, 18 Aug 2011] Today’s rolling restarts have completed.
[Updated 8:00am PDT, 18 Aug 2011] We will be beginning rolling restarts on Magnum and LeTigre RC regions shortly. Please save all builds and refrain from inworld L$ purchases and rezzing no copy objects. We will update this post when the rolling restarts have completed.
[Posted 10:00AM PDT, 17 August 2011] Thursday, August 18th, beginning at 8am PDT we will be performing rolling restarts on LeTigre and Magnum RC Regions. During these times please refrain from rezzing no-copy objects, making in-world L$ purchases, and save all builds. Information about the server channels can be found on the following links:
http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum
[Resolved 8:35am PDT 17 Aug 2011] Today’s rolling restarts have completed.
[Updated 17 August 2011, 7:53AM PDT] We will begin rolling restarts on BlueSteel momentarily. Please save all builds, refrain from making in-world L$ purchases and rezzing no copy objects during this time. We will update this post when the restarts have completed.
[Posted 3:00PM PDT, 16 August 2011] Wednesday, August 17th, beginning at 8am PDT we will be performing rolling restarts on the BlueSteel RC regions. During these times please refrain from rezzing no-copy objects, making in-world L$ purchases, and save all builds. Information about BlueSteel RC can be found on the following link:
http://wiki.secondlife.com/wiki/Beta/BlueSteel
[RESOLVED 3:03PM PDT, 16 Aug 2011] All login issues have now been resolved.
[Updated 2:35PM PDT, 16 August 2011] The login issues are still being investigated. Please keep an eye on this blog for updates.
[Posted 1:24PM PDT, 16 August 2011] We are currently experiencing difficulties with the Marketplace. Some residents may be unable to login into the marketplace at this time. We are working to resolve this issue and will update you here with further information.
[Resolved 16 Aug 2011, 8:35am PDT] Today’s rolling restarts have completed.
[Updated 16 Aug 2011, 5:00am PDT] We will be starting the rolling restarts on the main Second Life server channel momentarily. Please save all builds, refrain from making in-world L$ purchases and rezzing no copy objects during this time. We will update this post when the restarts have completed.
[POSTED 7:40PM PDT Aug 15, 2011] Rolling restarts for regions on the main Second Life server channel will be performed on Tuesday, August 16th at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.
[Resolved 2:40PM, 16 August 2011] We have found and fixed the issue with our payment processor. If you have had difficulty updating your account information, please try again now.
[Posted 1:40PM, 16 August 2011] Some residents may be experiencing issues when attempting L$ purchases. Our payment processor is reporting temporary difficulty. L$ purchase attempts may fail during this time. We are aware of the issue and will update this blog as soon as we have more information.
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