Second Life Grid Status Reports

[Resolved 12 July 2011, 09:19am PDT] Today’s rolling restarts have been completed.

[Updated 12 July 2011, 4:55am PDT] We will be beginning today’s rolling restarts on the main Second Life server channel shortly. Please make sure to save all builds, refrain from making inworld purchases and rezzing no-copy objects during the restart. We will update this post when the rolling restarts have completed.

[POSTED 6:57PM July 11] Rolling restarts for regions on the main Second Life server channel will be performed on Tuesday, July 12th at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.

[CLOSED July 7th 2011, 3:51am] Concierge and Billing support lines are available.

[UPDATE July 7th 2011, 3:14am] We’re still awaiting the all-clear on Billing and Concierge phone support. We’ll keep you apprised of any ETAs on returning phone support to service.

[POSTED July 6th 2011, 7:27am PDT] Maintenance on our phone support system has been rescheduled. Our Billing and Concierge phone support will be unavailable during a scheduled maintenance on Wednesday, July 6, 2011 beginning at 10:30 pm PST, and will last for approximately 4 hours. Our Support ticket and Live Chat systems will be available during this time.

[POSTED June 28th 2011, 10:05pm] Maintenance on our phone support system has been rescheduled. We will update this post with the rescheduled date as soon as one is scheduled.

[POSTED June 27th 2011, 5:24pm PDT] Our Billing and Concierge phone support will be unavailable during a scheduled maintenance on Wednesday, June 29, 2011 beginning at 10:30 pm PST, and will last for approximately 4 hours. Our Support ticket and Live Chat systems will be available during this time.

[2:58 a.m. Pacific]

For the next three hours or so, we’ll be conducting a round of maintenance on our Beta grid.

Residents connecting to the Beta grid may experience disruptions in inventory functions and logins until the maintenance is completed.

As always, if the scope or schedule of the work changes, we’ll notify you here.

[RESOLVED July 6, 2011 9:57am PDT] Today’s rolling restarts have been completed.

[POSTED July 6, 2011 07:57am PDT] Beginning shortly, we will be performing rolling restarts on the Magnum and LeTigre server channels. During this time, we recommend that you refrain from making in-world L$ purchases, as well as rezzing no-copy objects. Information about the server channels can be found on the following links:

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum

[POSTED July 5, 2011 02:49pm PDT] Beginning at 08:00 am PDT, July 6th 2011, we will be performing rolling restarts on the Magnum and LeTigre server channels. The restarts on LeTigre will begin at 08:00am PDT, followed by Magnum at 09:00am PDT. During this time, we recommend that you refrain from making in-world L$ purchases, as well as rezzing no-copy objects. Information about the server channels can be found on the following links:

http://wiki.secondlife.com/wiki/Beta/LeTigre

http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED July 2nd, 2011 12:10pm PDT] All inventory and login issues are resolved at this time. Thanks for your patience!

[UPDATED July 2nd, 2011 11:51 AM PDT] Work on the current inventory and login issues is still in progress. Please check back here for further updates.

[POSTED July 2nd, 2011 10:55 AM Pacific] Some residents may be unable to login at this time. In world chat, teleporting, transactions, logins and new registrations may also be disrupted. We ask that you please refrain from making any purchases in-world during this time and to make backup copies of any objects that you are currently building. This blog will be updated with new information as it becomes available.