[RESOLVED] Support telephone system maintenance - Wednesday July 6th
[CLOSED July 7th 2011, 3:51am] Concierge and Billing support lines are available.
[UPDATE July 7th 2011, 3:14am] We’re still awaiting the all-clear on Billing and Concierge phone support. We’ll keep you apprised of any ETAs on returning phone support to service.
[POSTED July 6th 2011, 7:27am PDT] Maintenance on our phone support system has been rescheduled. Our Billing and Concierge phone support will be unavailable during a scheduled maintenance on Wednesday, July 6, 2011 beginning at 10:30 pm PST, and will last for approximately 4 hours. Our Support ticket and Live Chat systems will be available during this time.
[POSTED June 28th 2011, 10:05pm] Maintenance on our phone support system has been rescheduled. We will update this post with the rescheduled date as soon as one is scheduled.
[POSTED June 27th 2011, 5:24pm PDT] Our Billing and Concierge phone support will be unavailable during a scheduled maintenance on Wednesday, June 29, 2011 beginning at 10:30 pm PST, and will last for approximately 4 hours. Our Support ticket and Live Chat systems will be available during this time.