Archive for April, 2011

[RESOLVED] Rolling Restarts for SL Server Channels, April 19

Monday, April 18th, 2011

[RESOLVED 9:19AM PDT]  Rolling restarts have completed for today.

[Updated April 19th 05:01am] Rolling restarts for regions on the main Second Life server channel will begin shortly. Please make sure to save all builds and refrain from making purchases during this time.

[Posted April 18th 7:38pm] Rolling restarts for regions on the main Second Life server channel will be done on Tuesday, April 19th, 2011 at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.

[RESOLVED] Difficulty reaching my.secondlife.com

Monday, April 18th, 2011

[1:35 PM PDT RESOLVED]  The issues affecting my.secondlife.com have now been resolved, and in world profiles are now functioning normally.

We are currently investigating an issue affecting my.secondlife.com.  This will cause errors to occur when attempting to view profiles in world.  Please monitor this post for updates to this situation.

[RESOLVED] Voice Service Interruptions

Sunday, April 17th, 2011

[RESOLVED 17April 2011 10:55am PDT] Voice Issues should now be resolved, if you are still experiencing issues please relog.  Thank you for your patience!

[POSTED 17 April 2011 10:32pm PDT] Some residents in-world may be experiencing difficulty using voice chat.

We’re currently checking with our service provider to obtain an ETA on their return to service and will update as soon as we have further information.

[RESOLVED] RegAPI Account Creation currently unavailable

Thursday, April 14th, 2011

[RESOLVED 10:05pm PDT] All account creation through external sites via the RegAPI systems is now available. 

[POSTED 9:29pm PDT] Account creation through external sites via the RegAPI systems is currently down.  We are aware of the issue and are working to correct it.  New accounts can still be created through: www.secondlife.com

[Resolved 12:16pm] Some Website Features Unavailable

Wednesday, April 13th, 2011

[Resolved 12:16pm] All website features are functioning normally at this time.

[Posted 13 Apr 2011 1200 pm] Some of our website features, including new account creation, are currently unavailable. We are aware of the issue and are working on it now. Please keep an eye on this blog for updates.

[RESOLVED] Rolling restarts for RC channel regions on 13 April 2011

Wednesday, April 13th, 2011

[Resolved 13 Apr 2011, 8:55am PDT] Today’s rolling restarts have been completed.

[Updated 13 Apr 2011, 7:26am PDT] We will be beginning rolling restarts on all RC server channel regions shortly. Please make sure to save all builds and refrain from making L$ purchases during this time.

[Posted 12 Apr 2011, 5:49pm PDT] Rolling restarts for regions on the BlueSteel and Magnum RC server channels will be done on Wednesday, April 13, 2011 at approximately 7:00 am PDT. Please make sure to save all builds and refrain from making purchases during this time. Please watch this blog for any new updates. Information about the various Server Release Candidates can be found here:

http://wiki.secondlife.com/wiki/Beta/BlueSteel

http://wiki.secondlife.com/wiki/Beta/Magnum

[RESOLVED] Rolling Restarts for SL Server Channels, April 12

Tuesday, April 12th, 2011

[RESOLVED 12 APR 2011 1:06PM PDT] Today’s rolling restarts have completed.

[Updated 12 Apr 2011, 4:58am PDT] We will be beginning rolling restarts on all main Second Life server channel regions shortly. Please make sure to save all builds and refrain from making L$ purchases during this time.

[Posted 11 Apr 2011, 5:20pm PDT] Rolling restarts for regions on the main Second Life server channel will be done on Tuesday, April 12th, 2011 at approximately 5:00am PDT. Please make sure to save all builds and refrain from making purchases during this time.

[RESOLVED] Marketplace Unavailable

Tuesday, April 12th, 2011

[RESOLVED 11:50AM PDT APR 12, 2011] The Marketplace is now available and functioning normally.

[10:50am PDT] The marketplace is currently unavailable. Our technicians are investigating and we’ll post here with updates as soon as they’re available.

[Resolved] Marketplace Maintenance April 12th

Tuesday, April 12th, 2011

[Resolved 12 Apr 2011, 7:45am PDT] We have finished the marketplace maintenance for this morning. The marketplace should be accessible at this time.

[Updated 12 Apr 2011, 6:56am PDT] We will be beginning the planned marketplace maintenance shortly. Please keep an eye on this blog post for further updates.

[POSTED 11 Apr 2011, 5:35pm PDT]  We will be performing maintenance on our marketplace beginning at 7am PDT, April 12th.  This maintenance will approximately take 30 minutes.  We will update this blog post with any new information.

[Resolved] Inventory Server Maintenance

Tuesday, April 12th, 2011

[Resolved 12 Apr 2011, 6:55am PDT] We have completed the scheduled maintenance on our inventory servers.

[Updated 12 Apr 2011, 5:45am PDT] We will be beginning scheduled maintenance on our inventory servers shortly. We expect this maintenance to last until approximately 7am PDT. Please keep an eye on this post for more information.

[Posted 09 Apr 2011, 10:15am PDT] On April 12th we will be beginning inventory server maintenance at 5 AM for approximately one hour. During this time, some residents may be logged off and will not be able to log back in until the work is complete.  Please check back here for updates.