[RESOLVED] Live Chat Support Interruptions

[RESOLVED 4:07 PM 27 Mar 2011] Support chat is functioning normally.

[UPDATED 3:40 PM 27 Mar 2011] We’re continuing our troubleshooting efforts with the service provider.

[POSTED 1:04 PM 27 Mar 2011] Live Chat Support is still unavailable for some residents and we continue to work on this problem. Please continue to check this blog for updates.

[POSTED 11:45 AM 27 MAR 2011] We are aware that some residents are experiencing difficulty reaching Live chat support and we are investigating the problem. Telephone and ticket support are both working properly. Please check back here for updates.