Archive for November, 2010

[Completed] Rolling Restarts for the week of 15 November 2010

Tuesday, November 16th, 2010

[Completed 16 Nov 2010, 12:43pm PST] The rolling restarts on the main server channel have been completed.

[Updated 16 Nov 2010, 6:09am PST] We will be performing rolling restarts on the main server channel, beginning shortly. Please make sure to save all builds and refrain from making purchases during this time. We will update this post when we have completed the rolling restart.

[Posted 15 Nov 2010, 4:30pm PST]  The schedule for this weeks rolling restarts has been posted at http://blogs.secondlife.com/thread/49066 We will update this blog when the restarts begin.

[RESOLVED] Error with Updating Account Billing Info

Friday, November 12th, 2010

[RESOLVED] This issue has been resolved.  Please contact Support if you have any further difficulty with your account.

[POSTED Nov 12th, 2010, 12:49 AM PST] We are aware of an error with updating account billing information at secondlife.com. Please do not attempt to make any changes to your billing info at this time. We are investigating the issue and will update this blog with more information.

[POSTPONED]Maintenance commencing on Second Life Wiki

Thursday, November 11th, 2010

[POSTPONED] This maintenance has been postponed.  New dates and time will be posted when available.

[POSTED 11 November 2010, 1:00 PM PST] We are currently updating the Second Life wiki.  This maintenance is planned to be completed by 2:00 PM PST. The Second Life wiki will be in READ-ONLY mode until this has completed.  Please watch this blog for updates to this process.

[Completed] Planned Network Maintenance Nov 10 and 11

Thursday, November 11th, 2010

[Updated 11 Nov 2010, 07:24am PST] We have completed the planned network maintenance for today, November 11th.

[Updated 11 Nov 2010, 06:05am PST] We are beginning the planned network maintenance for today, November 11th.

[Updated 10 Nov 2010, 06:55am PST] We have completed the planned network maintenance for today, November 10th.

[Updated 10 Nov 2010, 06:00am PST] The planned network maintenance for today will be beginning shortly. We will update this post when we have finished.

[Posted 10 Nov 2010, 05:30am PST] We will be performing planned network maintenance and upgrades starting at 6am PST on Wednesday, November 10th and Thursday, November 11th. The maintenance is expected to take approximately an hour each day. During this time, residents may experience slow or failed teleports. It is also recommended that you refrain from rezzing any no copy objects during this time. Please keep an eye on the grid status blog for any updates.

[Completed] Rolling Restarts for Magnum and LeTigre RCs

Wednesday, November 10th, 2010

[Completed 11:52 AM PST] Rolling Restarts for Magnum and LeTigre have completed.

[Posted 10 Nov 2010,  9:10AM PST] We are beginning rolling restarts now for all regions running on LeTigre and Magnum will be restarted. Please make sure to save all builds and refrain from making purchases during this time.

http://wiki.secondlife.com/wiki/Beta/LeTigre
http://wiki.secondlife.com/wiki/Beta/Magnum
http://wiki.secondlife.com/wiki/Beta/BlueSteel

[Completed] Support Portal Downtime

Wednesday, November 10th, 2010

[Completed 10 Nov 2010, 1:02PM PST] The support portal maintenance has been completed.

[UPDATED 10 Nov 2010, 10:40am PST] The support portal (http://www.SecondLife.com/Support) maintenance has begun. During this time, new case submission, access to case history, and Live Chat access will be unavailable. In addition, the Second Life wiki (https://wiki.lindenlab.com) will not have any noticeable downtime, however will be read-only from 10:00am to 11:00am.

Please keep an eye on this blog post for updates.

[Posted 10 Nov 2010, 08:40am PST] The support portal (http://www.SecondLife.com/Support) will be unavailable from 11:00am to 11:30am PST today, November 10th. During this time, new case submission, access to case history, and Live Chat access will be unavailable. In addition, the Second Life wiki (https://wiki.lindenlab.com) will not have any noticeable downtime, however will be read-only from 10:00am to 11:00am.

Please keep an eye on this blog post for updates.

[RESOLVED] Some in-world services not functioning

Wednesday, November 10th, 2010

[RESOLVED 11:37pm PDT] All in-world services are now functioning as normal.

[POSTED 11:11pm PDT]  Some residents may be experiencing slowdowns with in-world services, such as trying to rez objects, purchase L$, or attempt to teleport.  We are aware of these issues and are currently working to resolve it.  Please follow this blog for any new information.

[RESOLVED] Rolling Restarts on Main Server Channel

Tuesday, November 9th, 2010

[RESOLVED Nov. 9 10:22pm PDT] All rolling restarts have been completed.

[POSTED Nov 9, 2010 6:08 AM PST] We will be performing rolling restarts on the main server channel, beginning shortly.  Please make sure to save all builds and refrain from making purchases during this time.  All information can be found on the updates at the following link: http://blogs.secondlife.com/community/technology/release/blog/2010/11/08/deploys-for-week-of-2010-11-08

Please follow this blog for more information.

[Resolved] Inventory Server Recovering from Reboot

Monday, November 8th, 2010

[08 Nov 2010, 12:14am PST] All issues generated from the inventory server restart earlier have been resolved.

[07 Nov 2010, 10:03pm PST] We are still working to resolve the inventory server issue that may be affecting some of our residents.  Please follow this blog for any new updates.

[07 Nov 2010, 8:21pm PST] One of our inventory servers went through an unscheduled restart a few minutes ago. The restarted process is healthy, but is still synching up.

Residents who rely on that inventory server have been experiencing momentary problems with logins and item retrieval. These difficulties should conclude very shortly as the the server finishes recovering.

[RESOLVED] Unscheduled Maintenance on Magnum Servers

Friday, November 5th, 2010

[RESOLVED Nov 5th 7:05PM PDT] The maintenance has been completed.

[POSTED Nov 5th 5:45PM PDT] All regions currently hosted on our Magnum servers are undergoing unscheduled maintenance. During this time those regions will not be able to be restarted, however they can still be accessed. Please refrain from making purchases on those regions at this time and be sure that all builds are saved.

http://wiki.secondlife.com/wiki/Beta/Magnum