Archive for September, 2010

[Resolved] Database Maintenance

Friday, September 10th, 2010

[Resolved Sep. 10 9:54pm PDT] The database maintenance has been completed. All in world functions have resumed as normal.

[Posted Sep. 10 9:04pm PDT]We are conducting unplanned database maintenance. During this time, services for our Land Store, registration page, xstreet, auctions and $Linden purchases will be unavailable. Please refer back to this blog for updates.

[RESOLVED] Mainland region restarts today

Friday, September 10th, 2010

[RESOLVED Friday, September 10th, 2010 11:54 am PDT] The mainland region restarts have been completed.

[POSTED Friday, September 10th, 2010 8:54 am PDT] We will be restarting up to 2000 mainland regions this morning. The restarts should be completed by noon. Please check back here for updates.

[Resolved] Inworld Issues

Friday, September 10th, 2010

[Resolved @ 4:36 am] Logins and teleports have been restored and regions should now be accessible again.

[Updated @ 4:01 am] We are also aware that a number of regions maybe offline as well. We are working as quickly as possible to bring these back up.

[Posted @ 3:54 am] We are aware that some residents will be experiencing difficulties with logging in and teleporting. Please refrain from making any inworld transactions or rezzing any nocopy objects for the time being as we are investigating this situation.

Please check back shortly for further updates.

[POSTED] Issue tracker restarting at 10:00pm PDT

Wednesday, September 8th, 2010

[POSTED Sep. 8 7:25pm PDT]  We are restarting our issue tracker (PJIRA) tonight at 10:00pm PDT so that the following issue can be fixed:  https://jira.secondlife.com/browse/WEB-2771

Please monitor this blog for any updates.

[POSTED] Issue tracker Read-Only

Monday, September 6th, 2010

[POSTED 6 Sep 8:10pm PDT] We are currently in the process of upgrading our issue tracker (PJIRA, jira.secondlife.com) which will be read-only for approximately 12 hours.  Residents will be able to view and search for issures, but will not be able to post any new issues.  Information about the upgrade can also be found at the following link:

http://blogs.secondlife.com/community/technology/blog/2010/08/23/a-better-jira-for-everyone-who-wants-it

We will update this status once the work has been finished.

[RESOLVED] Difficulty logging in to Main and Marketplace web sites

Monday, September 6th, 2010

[RESOLVED 1:30pm PDT] Web page issues resolved.  Main and Market place are now accessible.

[Posted 06 Sept 2010, 12:20pm PDT] Some Residents are having difficulty logging in to the main and Marketplace Websites. The issue will be resolved as soon as possible.

[RESOLVED] Website and Inworld Login Issues

Sunday, September 5th, 2010

[RESOLVED 05 Sept 2010, 12:20pm PDT] Second Life.com is functioning normally.

[Updated 05 Sept 2010, 12:05pm PDT] Web service logins are now functioning normally. We are aware that the blog section of the website is still having issues and are currently working to resolve those. Please check back here for further updates.

[Updated 05 Sept 2010, 10:50am PDT] Engineers are still working on resolving the web service login issues. We will update this post as soon as we have more news.

[Updated 05 Sept 2010, 09:50am PDT] Logins to Second Life have now been re-enabled. Please do note that work is still continuing to resolve the issues with logins to the web services (website, blogs, forums, xstreet). We will update this post as soon as we have an update.

[Updated 05 Sept 2010, 09:40am PDT] Engineers are continuning to work on the login and web service issues. Check back here for new updates.

[Updated 05 Sept 2010, 09:10am PDT] We have temporarily disabled logins to Second Life whilst our engineers continue to resolve the login and website issues. We will update this post as soon as we have further information.

[Updated 05 Sept 2010, 08:48am PDT] We are aware some residents are experiencing login related issues when trying to log in-world as well as on Second Life related web services. We are working on a solution for all the log-in related issues at the moment and will post when we have an update to the situation.

[Posted 05 Sept 2010, 08:15am PDT] We are currently aware of the issues residents are having logging into the Second Life website, blogs, forum, and XStreet. We working on fixing this issue. Please watch this post for further updates.

[RESOLVED] Login problems at secondlife.com

Saturday, September 4th, 2010

[RESOLVED Sept 4th, 2010, 10:20 AM PDT] The website login issues have been resolved.

[UPDATED Sept 4th, 2010, 9:31 AM PDT] Engineers are continuing to work on the login issues. Check here for further updates.

[POSTED Sept 4th, 2010, 7:41 AM PDT] Some users are currently unable to login at secondlife.com. Please check here for updates.