Archive for July, 2010

[RESOLVED] Log-ins, TP’s, voice, and L$ transactions currently affected

Wednesday, July 14th, 2010

[RESOLVED 12:29pm PDT]  At this time, all functions of Second Life are working as intended.  Residents should now be able to log in, TP, use voice and conduct L$ transactions as normal.

[POSTED 11:06am PDT]  Some residents may be experiencing issues attempting to log into Second Life, as well as issues with TP’s and spotty voice in some locations.  We are aware of these issues and working to resolve them as quickly as possible.  During this time, residents may want to hold off on rezzing or transferring any no-copy objects, as well as holding off on any L$ transactions.  Please monitor this status blog for any new updates.

[RESOLVED] Inventory Database Maintenance Wednesday, July 14th at 5:30am PDT

Monday, July 12th, 2010

[RESOLVED July 14th 2010 07:06am] The inventory maintenance has completed

[POSTED July 12th 2010] There will be planned inventory database maintenance for Wednesday, July 14th, 2010 beginning at 5:30am PDT. The maintenance should last approximately 90 minutes. During this time some residents may be logged off and will not be able to log back in until the work is complete.

[RESOLVED] Auction Maintenance

Thursday, July 8th, 2010

[RESOLVED July 9th 12:30pm PST]  The maintenance has been completed.

[UPDATE July 8th 12:11pm PST]  The maintenance on the auction site has not yet completed and is still ongoing.  We hope to offer new listings by Friday, July 9th at 12:00pm PST.  Continue to monitor this status blog for any new updates.

[1pm Pacific, June 27 2010] As previously blogged here, the auction site is now down for maintenance. Auctions will be unavailable from today through to July 6 as we make changes and perform internal testing.

[RESOLVED] Inventory Database Maintenance Thursday, July 8th at 5:30am PDT

Thursday, July 8th, 2010

[RESOLVED 8th July 2010 6:57 AM PDT] The maintenance has now completed

[UPDATE 8th July 2010 5:41AM PDT] Maintenance has begun

[POSTED July 6th 2010 3:16 PM PDT] There will be planned inventory database maintenance for Thursday, July 8th, 2010 beginning at 5:30am PDT. The maintenance should last approximately 90 minutes. During this time some residents may be logged off and will not be able to log back in until the work is complete.

[RESOLVED] Secondlife.com currently unavailable

Wednesday, July 7th, 2010

[RESOLVED]  Secondlife.com is again available for all residents.  Residents will also now be able to perform credit card transactions as well.

[POSTED 9:47am PDT]  Some residents may find that secondlife.com is currently unavailable.  During this time, residents that are able to access the website should refrain from making any credit card transactions.  We are working to bring the website back up quickly.

[RESOLVED] Registration and login issues

Tuesday, July 6th, 2010

[12:45pm PDT] RESOLVED - The issues have been resolved and registrations, the land store and the lindex are available once again.

[12:15pm PDT] UPDATE - The land store, new account registration and the lindex have been disabled while we work to resolve this issue.

[Noon PDT, July 6 2010] Registration and login issues - we’re currently experiencing an issue with registrations, and some residents may experience difficulty in logging in. We’re investigating and will post here when we have more information.

Voice Morphing (beta viewer) purchases down temporarily

Monday, July 5th, 2010

We are currently investigating issues with purchasing of voice-morphing packs.  The Voice islands are down while we resolve this issue.  This issue should only affect Residents using the newest beta viewer who purchase voice morphing.

Please watch this blog for updates.

[Resolved] Rolling restart to change server version 1.40.2 to 1.38

Saturday, July 3rd, 2010

[Resolved] [Updated] 17:30pm]

[POSTED 11:59am PDT July 3 2010]  We are currently in the process of a rolling restart to restore regions that are on server version 1.40.2 to server version 1.38 due to some technical issues which have become evident since its deployment.  Please monitor this blog for any new updates.

[Resolved] Concierge Phone support unavailable

Friday, July 2nd, 2010

[Resolved]  Concierge phone support will be unavailable until midnight PDT.  We apologize for any inconvenience.

Log In and In World Issues

Friday, July 2nd, 2010

[Resolved 02 July 2010, 8:45pm PDT] We have resolved the login and inworld issues that we were having.

[Posted 02 July 2010, 8:26pm PDT] We’re currently experiencing some login and inworld issues. This is being investigated and we’ll post here when we have more information. Please do not make any L$ transactions or rez no-copy objects for the time being.