[Resolved 5:47pm PDT, 08 Jun 2010] Live chat is one again available through the Support Portal.
[Posted 4:35pm PDT, 08 Jun 2010] The live chat function at SecondLife.com/Support is currently unavailable. We are working to get this issue resolved as soon as possible. The ticket portal is available as well as the billing support lines and concierge phone support.
[RESOLVED 10:03 am PDT Jun 8th] The network maintenance has been completed.
[UPDATE 9:30 am PDT] Server maintenance is complete for today.
[UPDATE 8:00 am PDT] The server maintenance is now starting.
[UPDATE 2:15pm PDT] Maintenance has been rescheduled for Monday and Tuesday of next week. As initially reported below, Residents may experience some TP difficulties during both sessions.
As always, if the scope or schedule of the work changes, we’ll update you here.
[Canceled] The network maintenance that was scheduled for today has been canceled. Please check back soon for further updates.
[UPDATE 9:26am PDT] We are postponing our network maintenance to Wednesday, June 2nd and Thursday, June 3rd. Maintenance will start at 8:00am PDT each day and last 3 hours. Residents may experience some teleporting issues. If that occurs, please attempt to teleport again. Please monitor this blog for any new updates.
[POSTED 11:20am PDT] We will be conducting network maintenance on Tuesday, June 1st and Wednesday, June 2nd, starting at 8:00am each day and lasting 3 hours per day. During this time, residents may experience some teleport failures, if that happens, attempt to teleport again. We do not expect any other effects during this time. Please monitor this blog for any updates.
[RESOLVED 8th June 2010 01:30AM Pacific] All maintenance has now been completed.
[Bumped 7 Jun 10 8:40 a.m. Pacific]
From about Midnight, Tuesday, June 8th until 12:30 am PDT, residents will not be able to purchase Linden Dollars (L$) or update their payment methods due to maintenance work being conducted.
There is a possibility that some nightly payments may be affected by this maintenance work. However, any payments that could not be processed during this time will be processed the following night. Please check this blog for further updates.
[RESOLVED 11:20am PDT] The login issues have been resolved. Residents should now be able to login normally.
[POSTED 10:30am PDT] We are currently experiencing some login issues, some residents will find they are not able to log in at all. We are currently working on a solution to the problem. Please check this blog for further updates
[Resolved @ 6:52 am PDT] The server maintenance has completed.
[UPDATED June 3rd 08:51am PDT] The server maintenance is now starting.
[POSTED June 1st 10:12am PDT] We will be performing some necessary server maintenance on Thursday, June 3rd at 5:30am PDT and last approximately 90 minutes. During this time, some residents may be logged off. Please continue to monitor this blog for any updates.
[RESOLVED 3:13pm PDT] AvatarsUnited.com is back up and running at this time.
[POSTED 11:18am PDT] Some residents may be encountering an error while trying to access AvatarsUnited.com. We are aware of the issue and working to resolve it. Please monitor this blog post for any new updates.
Our blogs will be out of service for about fifteen minutes beginning at 4:30 pm Pacific this Thursday afternoon. During that time, blogs and forums will inaccessible.
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