[RESOLVED 11:10AM PDT] All regions are now back up and running normally.
We are aware that there are presently some regions down due to technical issues. We are working to correct the problem. Please check back here for updates.
[8:26 AM Pacific, May 18] This maintenance has been postponed. We will update this posting when the new time has been confirmed.
[2:30 PM Pacific] Our Support Portal will be down for scheduled maintenance on Wednesday May 19, 2010 at 09:00 AM PDT for several hours. Support tickets and Live Chat will be unavailable during this time. Telephone support will not be affected.
[05/13/2010 8:08AM PDT] We will be doing some maintenance which will take about 5-10 minutes, during this time Blogs and Forums will not be accessible.
[RESOLVED 3:23 PM PDT] Teleports are now working normally.
[POSTED 1:38 PM PDT] We are aware of some issues with teleporting between regions and are working on a solution. If a teleport fails, please try it again. Please check this blog for updates.
[POSTED 2:28PM PDT] Land Auctions http://usd.auctions.secondlife.com/ are scheduled for maintenance Wednesday, May 12, 2010 from 9:00pm - 11:00PM PDT and will be offline during this time.
[RESOLVED 2:00PM PDT] Avatarsunited.com is back up and in full operation.
[POSTED 12:37PM PDT] We are aware that residents attempting to reach avatarsunited.com are getting an error at this time, and we are investigating the issue. Please monitor this blog for any new updates.
[RESOLVED 2:28 PM PDT] Server 1.38.4 Deploy Rolling Restarts is now complete.
[UPDATED 12:45PM PDT] We are continuing work on the deployment of Server 1.38.4, all region restarts should be finished and online in approximately 2 hours.
[Update 7:00AM PDT] The 1.38.4 deploy has begun for the pilot regions.
There will be a Rolling Restart on May 5th and 6th as we deploy a new server version.
The schedule for the rolling restart is thus:
Regions should be down no more than 30 minutes. If your region is down for a longer period of time please leave a comment on the Discussion Page with the region name and we’ll look into it.
For more information, comments, and updates, visit the Discussion Page .
[1] Details on pilot rolls: https://wiki.secondlife.com/wiki/Agni_Pilot_Regions
[UPDATE 5:23PM PDT] There is emergency maintenance being conducted on the blogs and forums which may disable images and video display temporarily.
[UPDATE 4:40PM PDT] The forum’s private messaging feature remains temporarily disabled while we finish auditing.
We are aware of a message being sent via the forums which is intended to gain access to your Second Life login credentials. The message asks that you log in to a site which is not secondlife.com to receive the message.
Many of you have contacted us about this, and we are taking steps to resolve the issue.
We’ve temporarily disabled the forum Private Message (PM) feature while we apply other countermeasures. We expect to re-enable the feature shortly.
Please remember: do *not* use your Second Life username and passwords with other websites.
[RESOLVED] The voice issues are resolved. If you continue to experience an issue with voice chat on your region please contact us at secondlife.com/support.
[UPDATE 6:15PM PDT] We are quickly working to correct the isolated issues with voice. Please watch this blog for further updates. We apologize for the inconvenience.
[UPDATE 2:30PM PDT] We are aware that this is still an issue for some residents and we are continuing to work on it at this time. Please watch this blog for further updates. We apologize for the inconvenience.
[POSTED 10:55AM PDT] We are aware that some regions may be having intermittent voice issues at this time. We are working to resolve this issue. Please monitor this blog for any new updates.
[9:30pm Pacific] Several hundred regions will be restarting tonight for maintenance, starting at approximately 10pm Pacific. Please contact support at secondlife.com/support if your region is offline for more than half an hour following the restart.
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