[RESOLVED 3:55pm PDT] The XstreetSL issues have been resolved. All residents should now be able to reach the site.
[Posted 3:31pm PDT] We are currently experiencing difficulties with some residents unable to reach XstreetSL. We are investigating the problem and will post updates here.
[Resolved 2:25pm PDT] We have resolved the issues surrounding Lindex transactions. If you attempted to purchase or sell L$ during this time and your transaction did not complete, please file a support ticket.
[Updated 1:05pm PDT] We are still investigating what is causing issues with Lindex transactions. When we have more information we will provide an update.
[Posted 11:43am PDT] We are currently experiencing issues with the L$ exchange, Lindex. At this time we recommend that residents refrain from making any L$ purchases or selling L$ via Lindex. We are investigating the issue and will post an update when we have more information.
[RESOLVED, 20 March 2010, 10:30pm PDT] Scheduled maintenance has run and Support Portal is open again. Thank you for your patience in this matter
[Updated, 20 Mar 2010, 7:25am PDT] The scheduled maintenance for our Support Portal is still on track for this evening.
[POSTED 18 Mar 2010, 2:30pm PDT] Our Support Portal will be down for scheduled maintenance on Saturday, March 20, 2010 from 10:00pm to 10:30pm PDT. Support tickets and Live Chat will be unavailable during this time. Telephone support will not be affected.
[Resolved 20 Mar 2010, 7:40am PDT] The issues with purchasing L$ have been resolved. If you are still experiencing issues, please contact support so we can help.
[Posted 19 Mar 2010, 11:00PM PDT] Some residents maybe experiencing issues with attempting to purchase L$. The issues are being investigated and will update this blog with further details.
[POSTED March 19th 2010 9:00am PST] Our issue tracker (jira.secondlife.com) and public Wiki will both be down for maintenance on Saturday, March 20th, from 1:00am PST until 3:00am PST. During this time, we do ask that residents refrain from posting any new issues, nor edit any wiki pages, as the system may be restarted and they will not be saved.
[RESOLVED March 18th 5:50pm] Login problems have now returned to normal.
[UPDATE March 18th 5:10pm] There are still some residual problems with logins, we are investigating the issue and are working to resolve it. Please watch here for any new updates.
[POSTED March 18th 3:45pm] Some residents may be experiencing issues attempting to login. We are aware of the issue and are working to resolve it. Please watch here for any new updates.
[Resolved 2:20pm PDT] We have resolved the issues with the asset server. Residents should feel free to resume in-world purchases.
[UPDATE 1:30pm PDT] We continue to work on the asset server issues.
[UPDATE 11:43am PDT] We continue to work on the asset server issues.
[UPDATE 9:42am PDT] Work on the asset server issue is still in progress.
[8:42am PDT] We are aware of a problem affecting some residents when rezzing or deleting items and getting asset server error messages. We also suggest temporarily refraining from inworld purchases until we give the all-clear. We are currently investigating the problem and will post updates here.
[RESOLVED 3:31pm PDT] Log ins have returned to normal.
[3:02pm PDT] We are aware that some residents may be experiencing log in issues. We currently are looking into the problem and Log ins may continue to be slow as we work toward a solution. We will post further updates as we have them.
[RESOLVED 10:08 a.m. Pacific] The Land Store is back in service.
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The Land Store will be undergoing maintenance today, Wednesday 17th March 2010, from 9.30am until 10.30am Pacific. No land purchases will be possible during this time.
Should the timing or duration of the maintenance change we will update you here.
[RESOLVED March 16th 2010 10:56am] All residents should now be able to use voice chat as normal.
[POSTED March 16th 2010 9:51am] Some residents in-world may be experiencing issues that are not allowing them to voice chat with other residents. We are aware of the issue and are working to get it resolved. Please watch here for further updates.
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