Archive for September, 2009

[COMPLETED] Unscheduled Maintenance

Friday, September 4th, 2009

[COMPLETED 6:21PM PDT] Minor maintenence that has occured is now complete however the issue is not resolved so we will be doing more maintenance at some point and we will update this blog as more information is available

[UPDATE 4:13pm PDT] Minor maintenance has occurred throughout the day; however, the main window for this maintenance will be for 5pm PDT, tonight. We do not have an estimated time for when the maintenance will be completed, but we will update this blog as more information is available.

[Posted 8:04am PDT] We are performing some more unscheduled maintenance work. You might see failures to login, rezzing, teleports and transactions. Please do not rez any no-copy items or make large transactions at this time until we sound the all clear here on the blog.

[Completed] Unscheduled Maintenance

Thursday, September 3rd, 2009

[Resolved 019:00pm PDT] The maintenance work has finished, and all service have been restored.

[Sep 3rd, 5:49pm PDT] We are currently performing some unscheduled maintenance that may cause isolated failures in logins, rezzing, transactions, or Teleports. Please procede cautiously inworld and check back with this blog.

[RESOVLED] Asset Server Issues

Wednesday, September 2nd, 2009

[8:31pm PDT] All isolated asset issues inworld have been resolved. Thank you for your patience.

[6:40pm PDT] We aware that some areas of Second Life have been experiencing some asset server issues and that they are still present. We are working to resolve these issues as soon as possible. You may notice inworld issues such as failure to rez, and objects failing to return to inventory. Please refrain from rezzing no-copy objects or making important transactions until we post an all-clear.

[RESOLVED] Many regions offline

Wednesday, September 2nd, 2009

[RESOLVED 09:43am PST] Logins are open again, the Landstore and XstreetSL have been re-enabled, and all regions previously down are back up.

If you experience a slow log in, please try to ride one attempt through all the way rather than aborting and starting a new one as that will help keep load on the login servers down.

[UPDATE 09:15am PST] In a further attempt to help our database recover, the Landstore and XstreetSL have been disabled.

[UPDATE 09:06am PST] We have temporarily closed logins to alleviate load on our database. This problem also affects our asset servers, please do not rez any no-copy items at this time, or make any transactions as they may fail.

[Wednesday, September 02, 09:01am PST] Due to problems in one of our colocations, many regions are currently offline. Our engineers are already at work to fix this as soon as possible. We will update any news here as they become available.

[RESOLVED] Asset server issues

Tuesday, September 1st, 2009

[RESOLVED 5:25pm PDT] - The asset server issues have been resolved and all services have been restored to normal. Please feel free to return to your Second Life as usual.

[4:25pm Pacific] We’re currently experiencing some asset server issues. You may notice inworld issues such as failure to rez, and objects failing to return to inventory. Please refrain from rezzing no-copy objects or making important transactions until we post an all-clear.