[RESOLVED 11:32 pm Pacific] New Payment Information Not Updating for Credit/Debit Cards
[11:32 pm Pacific] Our provider has cleared the issue. Cards which have been stuck in pending status will clear as the backlog is processed.
[9:37 pm Pacific] Some Residents attempting to update their payment information at the Website are stalling in “Pending” status when supplying credit or debit cards. Ordinarily, a valid card update is activated within a few minutes of supplying the information.
We’re investigating as quickly as possible.