Archive for June, 2009

[RESOLVED] Intermittent Problems with some regions.

Friday, June 5th, 2009

11:30PM PDT - Intermittent problems with regions has now been resolved.

7:20PM PDT - Regions are dropping out of view, they’re not actually going offline (they’re able to be TPed to) and they should restore themselves within 10 minutes or so, they can also reboot the region if its privately owned if they want to speed up the process

[Resolved] The Jira is Temporarily Unavailable

Friday, June 5th, 2009

The Jira service has now been restored! Thank you for your patience.

[posted @ 2:32 pm PDT] We are aware that Jira has become unavailable and are currently investigating the issue. We will update this post with for information as it becomes available. Please check back for more information.

[RESOLVED] Xstreet SL Market Place maintenance

Friday, June 5th, 2009

[RESOLVED 9:36am PST] - The Xstreet SL Marketplace maintenance is completed and the service is available.

The Xstreet SL Marketplace is currently unavailable due to emergency maintenance. We expect it to be available again in approximately 15 minutes. Please watch this blog for any updates.

Jira & Wiki Maintenance 1-2am

Wednesday, June 3rd, 2009

jira.secondlife.com (the issue tracker) and wiki.secondlife.com will both be down for maintenance 1-2am Pacific on June 4th.

[Resolved] Xstreet SL Maintenance 9am June 3

Wednesday, June 3rd, 2009

[RESOLVED 10:45am PST] - The Xstreet SL maintenance and upgrade has been completed and all functions have been re-enabled.

Xstreet SL will be undergoing maintenance for 20-25 minutes beginning at 9:00am Pacific, June 3rd. During this time Marketplace purchases and L$ withdrawals will be disabled.

During this outage we’ll deploy an upgrade which will improve the way failed item sales are represented, and it will help us gather information to better troubleshoot item sale and delivery problems when they arise.

[RESOLVED] Small Portion of Grid Inaccessible

Tuesday, June 2nd, 2009

[RESOLVED 11:26am PST] The issue has been identified and resolved. All affected regions should now be accessible again.

[UPDATE 10:14am PST] While work continues on resolving this issue in entirety, the affected regions are being restored one at a time. Please watch this blog for any further information.

We are aware that there is a small portion of the grid that is currently inaccessible (can’t log in, can’t tp there, etc). Our engineers are currently working to correct the situation. Please watch this blog for further information.