[RESOLVED] Support Portal Live Chat offline

[RESOLVED 5:14am Pacific] The Support Portal is back to normal operation.

[UPDATE 4:15am Pacific] We have reports that ticket submissions may also time out. If this happens, please keep trying. Your ticket will go through eventually.

The Live Chat feature of our Support Portal is offline at present.  We are working with our third party provider to resolve this as quickly as possible.

Tickets and Telephone calls remain unaffected meantime.